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Chicago Marriott Northwest

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255 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Columbus, OH
Reviewed 3 September 2015

I'm not sure how old this hotel is but the rooms were nicely updated. I had a super compfy king bed with a flat screen tv and plenty of room for storage along with a desk that was on rollers. The bathroom had nice quartz countertops with a super nice shower with large shower head. The door to the bathroom...

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Helpful?
Thank Gigglebox
Welwyn, England, United Kingdom
Reviewed 31 August 2015 via mobile

I stayed here on business three night at the end of August. I had great service at checkin, in the bar and at the coffee station. My king room on the 4th floor was clean, plenty of room and had a walk-in shower which is better than the over bath type. Room was quiet to. A great stay and no...

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Thank Colin_Welwyn
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Dear Colin, Thank you for sharing your feedback regarding your stay at our hotel. We are glad your experience was free of negative detractors. With that said, if there is any way we may make your stay more enjoyable in the future, please feel free to let us know. At your service, Molly Matelski Assistant General Manager

Quad Cities
Reviewed 29 August 2015 via mobile

This location can't be beat. It's right off 290, within a few miles of Woodfield Mall, lots of restaurants, Ikea and other shopping. Large, well appointed room that was relatively quiet overnight. Nice, newer, modern bathroom with sliding glass "barn" door closure and glass door shower. All natural Thann products. This is my third time staying here and it won't...

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Thank Sebastian'sMom
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for your loyalty in continuing to stay with us; we always love welcoming back repeat guests! I'm glad you like our recently renovated bathrooms as well as a number of other amenities. We're happy our location works out well for you too. We look forward to your return soon! Sincerely, Molly Matelski Assistant General Manager

Palm Springs, California
Reviewed 26 August 2015

What a find!!! This hotel is well situated near the Interstate and close to amazing shopping and restaurants. The lobby area has been renovated and is absolutely beautiful. The rooms themselves are awaiting the same attention but are quite fine as they are. We had a huge suite which included 1.5 bathrooms. What a boon!!! The staff is delightful. We...

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Thank Jackie W
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Dear Jackie, Thank you so much for taking the time to recognize a number of our star employees. We take great pride in serving our guests' needs and are lucky to have so many team members so highly committed to guest service. We have shared your comments with our hotel teams to inspire and motivate them to continue to deliver...

SW Minnesota
Reviewed 19 August 2015

I usually stay at this hotel when traveling west on I-90. It's a block off the Interstate, on the western edge of Chicago exurbs, so next morning travel is away from rush hour traffic. The building is solid 1980's style that had a major renovation a few years ago. Bedrooms and bathrooms are nicely finished. Rooms are very quiet. Grounds...

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Thank MTAR
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for your candid feedback regarding your experiences at our hotel. We're glad you have enjoyed our various renovations in the past couple years. We look forward to welcoming you back soon! Sincerely, Molly Matelski Assistant General Manager

Chicago, Illinois
Reviewed 11 August 2015

Rooms are updated and comfortable, service is great, cafe that serves coffee in the lobby and great business space for events or meetings. The indoor pool was ok and the gym was small but not busy and was clean with stocked water and towels. If you get lounge access, they have a decent breakfast and afternoon drinks/food. Wine/beer is extra...

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1Thank Shelliu
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Dear Shelliu, Thank you for choosing to stay with us; it was a pleasure hosting you. I'm glad several of our amenities met your expectations and have noted your suggestions regarding improvements. Please feel free to contact us if there is any way we may assist you now or in the future. Sincerely, Molly Matelski Assistant General Manager

USA
Reviewed 11 August 2015 via mobile

Even though our toilet had a hard time flushing and there isn't free breakfast it was a good stay. I was surprised to see they have a very new modern bathroom. We let the lobby know about the toilet on last night because we didn't have time to let them know sooner and they were very apologetic and even sent...

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Thank 84chevelle
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for choosing to stay at our hotel and for sharing your experience. My sincere apologies for the issue you experienced with your toilet, but I'm glad to see it did not put a damper on your stay and our staff responded appropriately. We look forward to the opportunity of welcoming you back soon. At your service, Molly Matelski...

Chicago, IL
Reviewed 4 August 2015

We stayed at the Chicago Marriott Northwest for my son's wedding. The staff was the best I have ever encountered. Everyone we met had a smile on their face and a friendly hello. We worked with Gina in Sales and she was very helpful and responded promptly to all of our emails and requests. She made our group booking easy!...

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Thank Complete_Travel
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Thank you for choosing to stay at the Chicago Marriott Northwest for your son's wedding. I'm delighted each of our associates were able to accommodate your needs and went out of their way to ensure you had a memorable and enjoyable stay. We hope to have the opportunity to serve you again the next time your travel needs bring you...

New York City, New York
Reviewed 19 July 2015

Probably about the fifth time at this property as we usually travel for business to the area. The staff is very attentive and nice as usual. Pros: Great rooms for price and lots of dining options in the area. Exercise rooms are well maintained and great for workouts. Rooms are quiet and showers seem to have been redone with nice...

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Thank Lannabelle
Champaign-Urbana, Illinois
Reviewed 8 July 2015

CONS - Wifi doesn't work, no free breakfast ($10 will get you some pastries), rude night staff, too much light comes through "blackout" curtains, weird bathroom doors. The bathroom doors (NOT shower door) is a sliding glass door with 1/2 gaps on each side. They do not contain sound nor smell (and someone could peep in if they are weird)...

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Thank RosemaryCollins
Molly M, Assistant General Manager at Chicago Marriott Northwest, responded to this review

Dear Ms. Collins, Thank you for choosing to stay at the Chicago Marriott Northwest; it was a pleasure hosting you. I want to sincerely apologize for the negative experiences you had while staying with us. We will certainly keep your comments in mind as we continue to look for ways to provide the best value to our guests as well...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
hotels near schaumburg, IL Chicago Marriott Northwest is a top choice among hotels near Schaumburg, IL. Our accommodations sit in the upscale suburb of Hoffman Estates, close to Schaumburg, Sears Centre, and Elgin Public Museum. Stay with us at Chicago Marriott Northwest and experience the pleasure of our business and leisure hotel. Our guest rooms provide flat-screen TVs, desks, coffeemakers, and Wi-Fi (for a fee). All public areas of our hotel feature free wireless Internet. Inn our upgraded accommodations, you will find pull-out sofas, mini refrigerators, wet bars, and whirlpool bathtubs. Our upgraded hotel rooms also offer access to a private lounge, where you will receive free continental breakfast each morning and complimentary appetizers every evening. Parking is free at our hotel, we offer an on-site bar and restaurant, and our hotel boasts an indoor pool and fitness center. If you are looking for hotels close to Schaumburg, IL that provide meeting venues, speak to us about hosting your meeting in our 14,000 square feet of event space. Chicago Marriott Northwest also offers a business center. ... more   less 

Additional Information about Chicago Marriott Northwest

Address: 4800 Hoffman Blvd, Hoffman Estates, IL 60192-3722
Region: United States > Illinois > Hoffman Estates
Price Range: $101 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Northwest 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Chicago Marriott Northwest Hotel Hoffman Estates
Marriott Hoffman Estates
Hoffman Estates Marriott
Marriott Hotel Hoffman Estates
Hotel Style:
#1 Family Hotel in Hoffman Estates
#1 Business Hotel in Hoffman Estates
#2 Romantic Hotel in Hoffman Estates
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Questions & Answers

Questions? Get answers from Chicago Marriott Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“watch out for rooms on the concierge floors since they require an elevator that requires the room key which did not work properly.”
emsiess, 6 Apr 2017 | Read review
“Always ask for upper floors”
Ibrahim1965, 2 Oct 2016 | Read review
“You might want to stay away from the elevators”
sandyu490, 16 Sep 2016 | Read review
“skip the restaurant- make a reservation somewhere else.”
RuthL34, 17 Jul 2016 | Read review
“Immaculately clean rooms, quiet hotel with much to offer”
amandag119, 28 Jun 2016 | Read review
5 of 5