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The Westin Chicago Northwest

554 reviews
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Traveller (121)
Room & Suite (39)
Dining (11)
Overview
  • Excellent29%
  • Very good32%
  • Average21%
  • Poor10%
  • Terrible8%
Travellers talk about
“corner suite”(10 reviews)
“heavenly bed”(12 reviews)
Wifi
Free Parking
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from The Westin Chicago Northwest
Special Offer: Power Up
Hotel deals
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (554)Write a Review
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All reviewscorner suiteheavenly bedupgraded to a suitebusiness hotelwedding receptionlobby barbar foodgift shopnice roomsstarbucks coffeemini fridgewoodfield mallthis past weekendo'hare airportbusiness tripchicagotent
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161 - 165 of 535 reviews
Reviewed 31 October 2015 via mobile

First time I have been disappointed with the Westin. As a frequent guest of the Starwood chain. The Westin has always met my expectations. The check in was quick and good, the lobby was welcoming with the open atrium. I was upgraded to the 12th...More

1  Thank Tymetraveller
Response from GM-Itasca, Director of Sales at The Westin Chicago NorthwestResponded 5 November 2015

Guest feedback is important to us and we thank you for yours. We have shared yours with the executive management and hope we have the opportunity to welcome you back

Reviewed 28 October 2015

I had stayed here for a night recently and it happened to be on a weekend. The weekend rate was extremely attractive and I decided to make this as my place of stay as I was staying in the Chicago area. The place is a...More

Thank rumasan
Response from GM-Itasca, Director of Sales at The Westin Chicago NorthwestResponded 5 November 2015

Thank you for your four star review! We are glad your stay was enjoyable, even with all the children! We hope to welcome you back soon!

Reviewed 24 October 2015

I stayed 3 days at the Westin Chicago NW last week for work. The hotel is showing its age, the carpets worn, the parking lot full of cracks and bumps. However, the fixtures are high quality, the lamps especially, providing gradual, nice lighting. The beds...More

Thank Leslie J
Response from GM-Itasca, Director of Sales at The Westin Chicago NorthwestResponded 5 November 2015

Thank you for your three star review! We are happy to share our upcoming renovations. Guest rooms and meeting space will be done early next year! We look forward to welcoming you back! Be Well!

Reviewed 23 October 2015

Was here for a conference. This is a large hotel with an open atrium. While that looks nice it can be loud at night in your room as the bar is in the center of the main floor and the sound travels. Rooms are nice...More

Thank NewcastleIllinois
Response from GM-Itasca, Director of Sales at The Westin Chicago NorthwestResponded 5 November 2015

Thank you for your four star review! We look forward to welcoming you back for next year's conference!

Reviewed 23 October 2015 via mobile

Clean, decent place to stay. Not close to much without a drive. Really just had an average experience. The room was clean and the cleaning staff was quick. A mixed drink at bar was 9.00. I was shocked. Other than that shock I was happy....More

Thank Trm7198
Response from GM-Itasca, Director of Sales at The Westin Chicago NorthwestResponded 5 November 2015

Thank you for your three star review!

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Traveller (121)
Room & Suite (39)
Dining (11)
Pool & Beach (5)
Hotel & Grounds (107)
Business Centre & Event Rooms (12)
Bathroom (8)
Family and Play Areas (1)
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$85 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$85 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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