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Hampton Inn Jacksonville

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Traveller (11)
Room & Suite (21)
Dining (8)
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Overview
  • Excellent59%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(28 reviews)
“in town”(24 reviews)
AMENITIES
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Wheelchair Access
Business Centre
Self-Serve Laundry
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Jacksonville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Jacksonville
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (290)
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Traveller rating
166
76
28
12
8
Traveller type
Time of year
LanguageEnglish
166
76
28
12
8
Show reviews that mention
All reviewsfront deskin towngreat place to stayapplebee's restaurantcomplimentary breakfastrooms are cleandecent breakfasthotel chainbusiness tripconvenient locationfitness centerbed was very comfortablehot tubmany choicesgreat jobshopping and restaurantsrecommend this hotel
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11 - 15 of 290 reviews
Reviewed December 18, 2017

Clean, new facility, Great staff, Kody helpful in checking in. Good breakfast options. New and working exercise machine in great shape. Paper bag snack available when checking out. That was nice. Location was located with several restaurants in the immediate area of the hotel.

Review collected in partnership with Hampton
Thank O3704VFcharlesc
Response from Michelle F, Guest Service manager-Tyler at Hampton Inn JacksonvilleResponded December 22, 2017

Thank you very much for the positive review, we certainly do appreciate it, I will make sure I pass the words along to Kody as well, thank you again we hope to see you soon.

Reviewed December 5, 2017

The overall hotel was nice and the staff was great, but a few minor issues compiled to make me a little upset with the stay. The elevator upon first use made a lot of noise, and I was paranoid it would break so we didn't...More

Review collected in partnership with Hampton
Thank Z5329NQhannahr
Response from Michelle F, Guest Service Manager-Tyler at Hampton Inn JacksonvilleResponded December 29, 2017

Hello there thank you for the review of our hotel I certainly do appreciate the feedback. I do assure you the elevator gets routinely checked once a month, and that no issues have ever been found with its operations. The lighting is plenty sufficient unless...More

Reviewed November 27, 2017

Best hotel in Jacksonville, IL. If you have an issue they work to resolve it.Staff is friendly. Breakfast is good. Lots of food choices. You might pay a little more, but you get what you pay for. Join Hilton Honors and receive discounts with frequent...More

Review collected in partnership with Hampton
Thank Daniel S
Response from Michelle F, Guest Service Manager-Tyler at Hampton Inn JacksonvilleResponded November 30, 2017

Thank you very much, Daniel! For your wonderful review of our property! We are proud to have hosted such a good stay. Thank you for staying with us and we look forward to it again!

Reviewed November 5, 2017

My family stayed over night at the Hampton Inn. The entire staff was outstanding but a special thanks to Tyler, Kody and Joy who were so kind and helpful to us. Everyone needs to try Joy's breakfast at least once and if you walk away...More

Thank cherylfarris2017
Response from Michelle F, Guest Service Manager-Tyler at Hampton Inn JacksonvilleResponded November 9, 2017

Wow, Cheryl! This is awesome of you! We are thrilled to hear so many team members were able to make an impact on you! We are always happy to help and talk, I do hope we get to see you again soon, just let us...More

Reviewed November 1, 2017

The hot tub was out of service on this day and I was looking forward to it after my three mile jog. There were two street lights out on the entrance road as well as a pedestal/pillar light out. Without traffic that was fine, but...More

Review collected in partnership with Hampton
Thank fredk525
Response from Michelle F, Guest Service- Tyler at Hampton Inn JacksonvilleResponded November 9, 2017

Thank you first of all for being our guest! We appreciate it! I do want to ensure you that we have brand new lighting outside and I do feel these were up and working before your review. At darktime, the lot is filled with a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$104 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (21)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (2)
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Room Tips
"Check in on line and pick your room, this is a Hilton property."
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"Upper floors are quieter"
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"I was placed on 3rd floor, mid-way down the hall and had no issues."
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"High floor, away from elevator."
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