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Very clean, comfortable rooms. The staff is super friendly and the price was right. It's the only pet friendly hotel in Joliet and they have a General Manager that truly cares about his guests. I'll definitely be staying here whenever I'm in the Joliet area.
Where do I start? Race weekend, you'd think the hotel would be prepared. It took 45 minutes to check in, because there was only one girl working. No rooms were ready (not the front desk girls fault, and I felt sorry for her for people...More
Thank Kari H
Response from 6Team, brand expericened team member at Motel 6 Chicago Joliet - I-55Responded September 22, 2015
Thank you for taking the time to share your feedback. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We are committed to delivering a clean, comfortable room and apologize for...More
This hotel was the worst of the worst... Let me start with no iron, iron board, and you pay for wifi...I stayed at Other motel 6 and wifi was free. The tub was so small you can only sit a toddler in it!! For this...More
Thank Theresa Angie B... M
Response from 6Team, brand expericened team member at Motel 6 Chicago Joliet - I-55Responded September 8, 2015
Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the odor concern you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality...More
I only came here because red roof inn was booked and boy I made the wrong choice. It was horrible. Everything from the customer service to the cleanliness of the room. I even requested a refund and was denied because it was after a certain...More
Response from 6Team, Brand Experience Team member at Motel 6 Chicago Joliet - I-55Responded July 21, 2015
Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but...More
This is okay for a overnight stay, there was a delay at check in, no one was at front desk for nearly 10 minutes, the girl finally showed up like she had just gotten up! No wifi, microwave, and iron in room. Bed was comfortable...More