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Hollywood Casino Hotel

Traveller (46)
Room & Suite (12)
Dining (7)

About

Location
Cleanliness
Service
Value
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Bar/Lounge
Business Centre with Internet Access
Casino and Gambling
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
193Reviews
59Photos
5Q+A
37Room tips
Traveller rating
  • 63
  • 55
  • 38
  • 19
  • 18
Time of year
Traveller type
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  • English
Popular mentions
Hollywood Casino Hotel is Average at best, it reminds of a old hotel that needs updating. The fact that is not connected to the hotel is disappointing as well, but to be fair they do provide shuttle back and forth from casino to hotel and a free continental breakfast is a plus.
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Always have a great time. They have the best employees. Great food too.. It is nice to valet park when the weather is cold or snowing and the people parking are so friendly and nice. The food at all of the restaurants have good food and good service..
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Review collected in partnership with Penn National Gaming
As I live close by , I have never stayed at Hollywood Casino however I gamble there quite often. The staff is friendly and the casino is kept very clean. My overall win/loss is pretty even but I don't spend a great deal. I always enjoy my time at Hollywood Casino.
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Review collected in partnership with Penn National Gaming
It was horrible. The gaming was bad and the overall experience was bad. I dont understand how its still afloat with gaming. I dont ever win here. Its hard to spend your money and not win ever. I dont understand the poor customer service with bartender a either.
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Review collected in partnership with Penn National Gaming
Hollywood Joliet is a great casino to visit. Valet is free and extremely courteous. Restaurants are better than those at other area casinos. Staff throughout the casino are very friendly. Plenty of slot machines.
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Review collected in partnership with Penn National Gaming
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All photosTravellerRoom & SuiteDining
No coffee maker, fridge or microwave in room. Very basic.
Could use a deep clean or replacement in a few places.
Photo provided by managementHollywood Casino Hotel
Photo provided by managementHollywood Casino Hotel
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I do not beleive they do. They have a huge parking lot you can go for a jog.
0 votes
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Thanks for the question. We removed our pool when we switched from Empress to Hollywood Casino about 6 years ago. We recently renovated the hotel rooms and we do offer junior suites with large jacuzzi tubs. Let me know if you have any other questions.
1 vote
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the breakfast is great if you are on right day. they have bacon and really delicious breakfast burritos. one day they didn't have them and cook went out of there way to make us almost a whole pound of bacon and 6 breakfast burritos. very great people work there. there is ceraol, toast, sausage, eggs, fruit, bakery, coffee, juice, milk, tea, bagels gosh I can't think of everything they put out. but if you leave hungry it's your fault. they really go out of there way to make you happy. love every time I stay there. you would not be disappointed. patty
0 votes
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Ps. No trees to shade in mid summer
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"3rd floor, can't hear people above."
"no internet, many rooms have odors or smoking smell, lack of power outlets, breakfast bar wiped out by 9am"
"NOT Connected to the Casino"
"Ask for room away from the train side of the hotel"
"Every spot in the park is excellent."
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PRICE RANGE
US$35 - US$199 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisJoliet
NUMBER OF ROOMS
100
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