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I have seen a good number of hotels, but this one is the nastiest and sleaziest I have ever been to.. the room smells, there is blood in the pillow and everything feels sticky and nasty. Just here for a business overnight, but never never...More
When we arrived we found out that someone new had taken over the hotel and were now charging a $10 amenity fee per night, per room; the water pressure in the sink was non-existent so we turned the valve and water started leaking out on...More
The hotel staff is friendly but they were switching to a new computer system so the check in was slow. A negative was a "new" $10 fee which just started in November. They give a $5 voucher for a restaurant, but it didn't leave me...More
Plenty of stores, cafe's, and restaurants just on entering the casino. One of the cleanest facilities I have seen. From the security guards, casino hosts, slot techs, and clean-up attendants; everybody was very polite, courteous, and eager to help. This is a true Joliet gem!!
Was a very pleasant stay! Would def stay again! Peaceful! Very nice clean room with free breakfast! Nicely presented and love the fruit water! Free shuttle to casino and very friendly staff! Paul McCartney was awesome too!! :)
US$93 - US$173 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
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Thanks for the question. We removed our pool when we switched from Empress to Hollywood Casino about 6 years ago. We recently renovated the hotel rooms and we do offer junior suites with large jacuzzi tubs. Let me know if... More
Thanks for the question. We removed our pool when we switched from Empress to Hollywood Casino about 6 years ago. We recently renovated the hotel rooms and we do offer junior suites with large jacuzzi tubs. Let me know if you have any other questions.
Response from Patricia K | Reviewed this property |
the breakfast is great if you are on right day. they have bacon and really delicious breakfast burritos. one day they didn't have them and cook went out of there way to make us almost a whole pound of bacon and 6 breakfast... More
the breakfast is great if you are on right day. they have bacon and really delicious breakfast burritos. one day they didn't have them and cook went out of there way to make us almost a whole pound of bacon and 6 breakfast burritos. very great people work there. there is ceraol, toast, sausage, eggs, fruit, bakery, coffee, juice, milk, tea, bagels gosh I can't think of everything they put out. but if you leave hungry it's your fault. they really go out of there way to make you happy. love every time I stay there. you would not be disappointed. patty
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"Ask for room away from the train side of the hotel"