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BEST WESTERN Joliet Inn & Suites

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#6 of 22 Hotels in Joliet
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Joliet Inn & Suites
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212 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Minneapolis, United States
Reviewed 2 weeks ago

The first room we were assigned had smell of smoke & air freshener disinfectant. Staff quickly switched us to a different room. That room was very nice.The bed and pillows were quite comfortable. We would definitely stay here again.

Review collected in partnership with Best Western
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1Thank Harlan O
Washington, DC
Reviewed 2 weeks ago

We stayed at this hotel twice in the month of July and had a wonderful experience. Unfortunately returned again in December to a completely different hotel. Our first room smelled of smoke. Our second room, the exact room we stayed in July, now had strange nail hole marks in the dresser, door frames and the mirror in the bathroom was...

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1Thank schk
BestWesternHotels, Public Relations Manager at BEST WESTERN Joliet Inn & Suites, responded to this review

So sorry your stay was not to your expectations. We have brought your concerns tot eh attention of our housekeeping and breakfast staff. We appreciate your feedback and hope that you will give us another chance if you return to the area. Thank you. - Best Western Hotels & Resorts

St Louis
Reviewed 3 weeks ago via mobile

Rooms were dated but clean. Pool area looked updated and kids enjoyed swimming all by themselves. The hotel parking lot was almost empty (3 cars other than ours!) which means the hotel was quiet. The free breakfast was poor. Bananas were almost black, sausage was chewy, yogurt and coffee were good. Overall, an average hotel with easy highway access.

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Thank jb1233
Reviewed 3 weeks ago via mobile

They let us check-in 2 hours early due to a funeral service with out any problem. We stayed for 2 days and all the staff we encountered were very friendly and accommodating. The hotel is very clean and the indoor pool water is kept at a nice temperature, the continental breakfast has many choices to get the day started. I...

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Thank finger11
Vienna, Illinois
Reviewed 27 November 2016

We stay in the Joliet Best Western every time we visit the area. It is convenient, quiet, clean, and comfortable. The entire staff has our comfort as a priority. Many folks come to this hotel time after time and are greeted with affection upon arrival. Guests always feel welcome at the Joliet Best Western.

Review collected in partnership with Best Western
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Thank SirOldDirt
Reviewed 22 October 2016

Drove all night to find a bed with bugs and blood stain on sheet with dirty sheets that looked like not washed. NEVER AGAIN! This was during 10/12/2016 - 10/13/2016 at Best Western Inn Joliet. NO THANKS! I have pictures.

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4Thank James G
San Francisco, California
Reviewed 19 October 2016

The front desk clerk was very nice at the Best Western in Joliet, Illinois. The air conditioning was broken in our first room, so she kindly moved us to the Presidential Suite. The room was a nice, large size with plugs everywhere, and a comfy pull-out sofa bed. We arrived late at night after a long drive during a huge...

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Thank AmysmA
Pana, Illinois
Reviewed 5 October 2016

Pradip & Jay are personable and caring. They have a beautiful hotel. The housekeepers deserve a big "Thank You!" for all they do to tidy our room and keep it clean. Thank you Heather for booking, "the quietest room in the hotel" for us. We travel with a service dog so it's nice that she didn't have to be on...

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Thank Grandmak6951
Reviewed 27 September 2016

Great, clean, and quiet hotel. Alot of personal touches. Perfect for business and pleasure. Breakfast was extravagrant... Establishment is clean and maintained well... Staff is pleasant and respectful

Review collected in partnership with Best Western
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Thank ramicab
Bartonville, Illinois, USA
Reviewed 6 September 2016

We just had an excellent stay at this hotel. The room was clean, the bed was comfortable, everything worked, no problems. The staff was friendly and courteous. Check-in was a breeze, as well as check-out.

Review collected in partnership with Best Western
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Thank deborahj617

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about BEST WESTERN Joliet Inn & Suites

Address: 4380 Enterprise Dr, Joliet, IL 60431-8309
Region: United States > Illinois > Joliet
Price Range: $127 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Joliet Inn & Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Joliet Inn And Suites
Best Western Joliet Hotel Joliet
Joliet Best Western
Hotel Style:
#5 Business Hotel in Joliet
#5 Romantic Hotel in Joliet
#6 Family Hotel in Joliet
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Joliet Inn & Suites staff and other travellers.
2 questions
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11 months ago

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Questions? Get answers from BEST WESTERN Joliet Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 324 is the quietest room in the hotel.”
 of 5 bubbles Grandmak6951, 5 Oct 2016 | Read review
“Room was clean, could have used an extra blanket. Heat/air was pretty quiet compared to a lot of places we have stayed.”
 of 5 bubbles nancycE3104IT, 7 Mar 2016 | Read review
“not near the pool”
 of 5 bubbles waterguy555, 27 Nov 2015 | Read review
“very easy to get to off the highway!!”
 of 5 bubbles KristinesShower, 26 Oct 2015 | Read review
“Ideal for those who want to do the "Chicago experience" without paying enormously.”
 of 5 bubbles 495jeffreyh, 31 Jul 2015 | Read review
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