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Best Western Joliet Inn & Suites

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#6 of 23 Hotels in Joliet
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Joliet Inn & Suites
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220 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Joliet Inn & Suites
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Showing 219: English reviews
Reviewed 6 July 2016

Not giving us the room we reserved with a queen bed and roll in accessible shower - but giving this to someone who was a repeat customer who was not handicapped- because this room was an adjoining room - shows lack of customer service to us. We reserved the room we needed Aug 15, 2015- but this was not honored....

Review collected in partnership with Best Western
Thank Allen D
Chattanooga, Tennessee
Reviewed 5 July 2016

Stayed 2 nights here after checking out of Motel 6. The Motel was an older building but seem to be well maintained and the staff was very friendly. It was a nice quite stay and had a clean and well maintained room. The Wifi was a bit slow but I did not use it very much. I will stay here...

Thank heyhowareya1
Clinton Township, Michigan
Reviewed 26 June 2016

The hotel looks good in the pictures, but it is in need of a good cleaning. Our room looked like the locals use it for weekend parties. Remnants of streamers still attached to the ceiling, cigarette smoke smell, and pieces of broken glass on the floor tell the story... If you are passing through and need a quick convenient stop,...

Thank BPCT
Reviewed 22 June 2016

Best Western Joliet offers what you would expect from the Best Western chain with one exception. The wireless network advertised as secure is not. The day after logging on to the hotel wireless server, my email and internet accounts were hacked. Use the internet here sparingly and be careful if you do use it.

Review collected in partnership with Best Western
Thank Matthew O
Reviewed 13 June 2016 via mobile

Was a very clean and friendly hotel. Would definitely stay again. Staff was great and comfortable beds. Breakfast was good. Location was good for the area we needed. Very quiet location. Pool and spa were great as well.

Thank trshaw1969
Reviewed 10 June 2016

Not sure if I would stay here again. The staff were very nice, but it appeared to be old hotel. The front entrance of the hotel did not have the appearance of any other Best Western we had ever stayed at. It almost looked like a side entrance. I guess they have had a problem with smoking customers, as Jay...

Review collected in partnership with Best Western
Thank Pfoskett
Tremont, United States
Reviewed 6 June 2016

We had 3 rooms in our party. we were going to the speedway early on sunday so rather than drive 3 hours in the morning we stayed in Joliet Saturday night. got to the room after check in, the room had a slight smell and the bathroom was missing several tiles other than that it looked alright. we all headed...

Review collected in partnership with Best Western
Thank Le M
East Troy, Wisconsin
Reviewed 2 June 2016

Very friendly staff. Clean rooms and comfortable beds. When I'm in Joliet again this is where we will stay. I would give them 10 stars if they offered that option. Keep up the great quality. **********

Thank surdeb2016
Lincoln, Nebraska
Reviewed 31 May 2016 via mobile

This was our second visit to this location in four months. We come back to this area frequently and when we come now we always stay. They have a nice spa and pool to relax in. The housekeeping staff is very accommodating. Everyone makes you feel like you're the only guest at the hotel. We stayed eight days and enjoyed...

Thank PJB623
United States
Reviewed 31 May 2016

This is a great hotel in a nice area. I was with-in miles of many restaurants and the hotel was located right off the highway. The hotel room was very nice and the jacuzzi was clean and comfortable for 2.

Review collected in partnership with Best Western
Thank Justin H

5 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (5)
Dining (1)
Hotel & Grounds (3)
Other (1)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Best Western Joliet Inn & Suites

Address: 4380 Enterprise Drive, Joliet, IL 60431-8309 (Formerly BEST WESTERN Joliet Inn & Suites)
Region: United States > Illinois > Joliet
Price Range: $146 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Joliet Inn & Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Joliet Inn And Suites
Best Western Joliet Hotel Joliet
Joliet Best Western
Hotel Style:
#5 Romantic Hotel in Joliet
#5 Business Hotel in Joliet
#6 Family Hotel in Joliet
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Joliet Inn & Suites staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Best Western Joliet Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms may be loud closest to the interstate- this includes the handicapped room”
tllinn, 4 Apr 2017 | Read review
“Room 300 is away from elevator and pool noise”
BobC158, 26 Feb 2017 | Read review
“Room 324 is the quietest room in the hotel.”
Grandmak6951, 5 Oct 2016 | Read review
“Room was clean, could have used an extra blanket. Heat/air was pretty quiet compared to a lot of places we have stayed.”
nancycE3104IT, 7 Mar 2016 | Read review
“not near the pool”
waterguy555, 27 Nov 2015 | Read review
5 of 5
US$92* /night
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Prices are for 1 room, 2 adults
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