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I stay here each trip I make to work in Chicagoland. It’s very nice in the rooms as it’s newly renovated. The staff is very friendly especially Cam. He remembers my name and is always a pleasure to see when I traveled a long ways....More
Response from Kate B, General Manager at Best Western Plus North JolietResponded 1 week ago
Thank you for staying with us! We truly appreciate your feedback and are so glad you enjoyed your stay. The staff strives to provide great customer service and we are so happy to hear the great feedback about Cam.
We hope to see you again...More
My wife and I both like Best Western Hotels. This one is a standout. It is attractive, very clean, and impressive in every way. The staff seemed quite comfortable in their roles. We were upgraded to a King Suite which was beautiful. The shower was...More
Thank Joe F
Response from Kate B, General Manager at Best Western Plus North JolietResponded 11 December 2017
Thank you for staying with us and providing such wonderful feedback! We are thrilled you enjoyed your stay and hope to see you again soon!
Very nice rooms with a good breakfast ..check in was delayed as our room was not ready but no big deal ..the hotel was about 15min away from lewis university ..went to eat at a burger place called hambuerseria in town ..very good ..would stay...More
Response from Kate B, General Manager at Best Western Plus North JolietResponded 3 weeks ago
Thank you for staying with us. We appreciate the feedback and hope to see you again!
We stayed here for a few nights while our son was at a baseball camp. The hotel seems to be renovated. Friendly staff, new carpets, new furniture and the like. That said, when we entered our room and began to put stuff into the mini...More
Thank Tasha F
Response from Kate B, General Manager at Best Western Plus North JolietResponded 31 January 2018
Thank you for providing valuable feedback regarding your recent stay. We are so sorry we failed to meet your expectations and have addressed your concerns with the staff. We hope you will give us another chance and consider staying with us again.
I come here almost weekly. The staff is great, they give it a very "homey" feel. I first met Kate, and she has been FANTASTIC since day one! She got me enrolled in the rewards program, which has been awesome, and always makes sure that...More
Thank Sophia E
Response from Kate B, General Manager at Best Western Plus North JolietResponded 23 January 2018
From all of us THANK YOU!,
We so appreciate your feedback and are thrilled to count you as a member of our BEST family.
We look forward to seeing you next time!