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Hampton Inn Joliet I-55

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#2 of 22 Hotels in Joliet
Certificate of Excellence
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Hampton Inn Joliet I-55
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403 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Reviewed yesterday NEW

Thanks to staff Kiley, Marie, and Julie for taking care of our 'dance moms', dance team girls, and dance coaches. The Hampton Inn team took positive interest in our girls, encouraged them, and gave them some extra water bottles. Nice touch. Also dealt easily with an on-the-spot cancellation when we mis-counted the number of rooms we actually needed. We will...

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Helpful?
Thank Ronald M M
Traverse City
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We have stayed at a lot of hotels over the years. At this one, you actually feel like you are home. We had a three night stay, which I was not looking forward to. The staff was very friendly, accommodating and helpful. The rooms were clean, and the hotel was close to everything we needed. We had a very polite,...

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Helpful?
Thank tcharleygirl
About Hotel's Favourite Review
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear tcharleygirl, All of us at the Hampton love hearing when our guests are impressed by our hotel and our service. We strive to offer the best hotel and service possible. When you mention that you feel like you are at home, that makes us feel like we are doing are job right :) We welcome the opportunity to have...

Oklahoma City
Reviewed 2 weeks ago

The first room assigned was very warm and could not be cooled. It was next to the elevator. The internet wifi was poor. I was moved the next day to a much better room and given complementary premium wifi. Why does a Silver level Honors member with a proven loyalty to the brand have to ask for such quality? It...

Review collected in partnership with Hampton
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Helpful?
Thank N2313JWpaulc
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear N2313JWpaulc, First of all, I would like to thank you for being a Hilton Honors Silver member. We certainly do appreciate your loyalty to the brand. Secondly, I would like to apologize for any inconvenience that you endured during the first night of your stay. Our goal is to make each and every one of our guests feel comfortable,...

Reviewed 2 weeks ago

Would absolutely recommend this hotel to anyone. We recommend to our customers and have never had any complaints. We recently stayed for the weekend as a winter getaway even though it is only 15 minutes from our house. Pool is heated, indoors and very clean. The staff are some of the friendliest people I have met. I believe the hotel...

Review collected in partnership with Hampton
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Helpful?
Thank mbfive
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear mbfive, Your review really struck home with all of us at the hotel. All of us try to make our guests feel comfortable and welcomed, and hearing that you would absolutely recommend our hotel to anyone traveling is just about the nicest compliment that you could have shared! Glad that you enjoyed your stay and hope to have you...

Orange County, CA
Reviewed 2 weeks ago

Everyone I came into contact with at this hotel was cheery and helpful. Each time I walked by the front desk someone said hello to me. The breakfast room staff was equally nice. We did not experience any problems when we stayed here including noise etc. The breakfast was really good with fresh fruit and robust coffee options - thank...

Review collected in partnership with Hampton
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Helpful?
Thank Oscar M
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Oscar M, Thank you for sharing such a nice review. It is so great to hear that you enjoyed your stay with us and found our staff to be cheery and helpful. We love making our guests happy and I guess that it shows :) Thank you again for staying with us and sharing your feedback. Hope to see...

St. Louis
Reviewed 3 weeks ago

Stayed 2 nights and was very happy with the front desk. Check-ins are usually smooth so I usually don't comment but Ricky was very genuine and professional so that it stood out to us compared to other hotel stays. When we turned to head to the elevators my son even commented on how nice the guy was who checked us...

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Helpful?
Thank Stlscuba
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Stlscuba, Thank you so much for your nice review of our hotel. We value our guests feedback and love to hear it when one of our teammates makes such a positive impact! Your kind words will be shared with Ricky and the rest of our team. Thank you again for being our guest and sharing your comments. Karen Young...

Danville
Reviewed 3 weeks ago

I stay over in hotels a LOT of business. This hotel was very clean and nice for the value. what made the trip was Jesus the person that greeted me at the front desk. He had a great personality and made me feel welcome. He also suggested a great local restaurant that had awesome food and drinks. Definitely recommend this...

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Helpful?
Thank Angiebdanville
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Angiebdanville, Thank you for sharing your review. We are so happy to hear that you enjoyed your stay. Your kind words will be shared with Jesus and the rest of the team. We hope to see you again in the future. Karen Young Sales Coordinator

Collinsville
Reviewed 4 weeks ago

Rooms clean, staff courteous and professional. Will recommend Hampton Inn. I am staying at another Hampton Inn in Dallas next week. I have stayed in many hotels and prefer Hampton Inn to other hospitality services. It is my go to for short trips. Never disappointed.

Review collected in partnership with Hampton
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Helpful?
Thank Vicky Z
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Vicky Z, Thanks for taking the time to write about your recent stay. We're grateful to have had the opportunity to provide you with a home away from home while you were in town. Your feedback is much appreciated and will be shared amongst our staff. Thank you again, Karen Young Sales Coordinator

Rochester, Illinois
Reviewed 4 weeks ago

And the best staff too! This hotel has it all! Excellent value, great location, super friendly staff at the front desk and breakfast staff. We love the Hilton brand, and think the Hampton Inn is the best value of them all.

Review collected in partnership with Hampton
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Helpful?
Thank Mark F
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear Mark, What a great review! Thanks so much for your loyalty to our hotel and also the Hampton brand. Having you mention that our Hampton is the best ever is probably one of the nicest compliments that you could share. We all thank you for your feedback and look forward to seeing you again next time. Karen Young Sales...

Wylie, Texas
Reviewed 12 January 2017

EXTREMELY CLEAN hotel and Absolutely Helpful, Friendly, Considerate Staff!! Location is great and can't speak enough about the cleanliness!! Each and every staff we spoke with was professional and very pleasant.

Review collected in partnership with Hampton
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Helpful?
Thank LABCON
Sales_Manager_0, Manager at Hampton Inn Joliet I-55, responded to this review

Dear LABCON, Thank you for your great review. I'm so happy that you enjoyed your stay with us and found our hotel's cleanliness standards to exceed your expectations. We pride ourselves with offering each of our guests the best hotel accommodations and service possible and it is great to hear that we are succeeding in our goal. Thank you again...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
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Additional Information about Hampton Inn Joliet I-55

Address: 3555 Mall Loop Drive, Joliet, IL 60431
Region: United States > Illinois > Joliet
Price Range: $136 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Joliet I-55 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Orbitz so you can book your Hampton Inn Joliet I-55 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Joliet i-55 Hotel Joliet
Joliet Hampton Inn
Hotel Style:
#1 Romantic Hotel in Joliet
#1 Family Hotel in Joliet
#2 Business Hotel in Joliet
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Questions & Answers

Questions? Get answers from Hampton Inn Joliet I-55 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even number rooms are on the other side of highway.”
 of 5 bubbles cuts51, 17 Dec 2016 | Read review
“Rooms on the front are quieter and away from Interstate.”
 of 5 bubbles p5harri, 29 Sep 2016 | Read review
“I would recommend asking for a room facing the parking lot to avoid interstate noise.”
 of 5 bubbles nrf_86, 26 Sep 2016 | Read review
“Go for the top floor, otherwise it sounds like elephants are in the room above you.”
  • We got the cutest rubber ducky on check in!!!
 of 5 bubbles Travel4Fun31, 20 Sep 2016 | Read review
“Choose a room away from I-55.”
 of 5 bubbles jds3151, 15 Sep 2016 | Read review
5 of 5