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Extended Stay America - Chicago - Lansing

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Traveller (11)
Room & Suite (10)
Overview
Hotel website
2520 173rd St, Lansing, IL 60438-6021 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Chicago - Lansing
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Rooms
Sep. 30Oct. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (163)
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163 results
Traveller rating
64
22
24
16
37
Traveller type
Time of year
LanguageEnglish
64
22
24
16
37
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All reviewsroom was cleana great stayhotel is excellentmy favorite placegranola barsthe young ladywasher and dryerenjoyed my stayfront desk clerkkitchenetteerickapeakgreetsfunctioningchicagonecessitiesmattresses
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1 - 5 of 163 reviews
Reviewed 4 weeks ago

"The place overall is very dirty, the common areas definitely have not been cleaned in quite some time. They have slippery when wet signs at the base of the stairs like when someone mops, but definitely has not been in quite some time. My feet...More

Thank rsaun
Response from 00esa, Manager at Extended Stay America - Chicago - LansingResponded 4 weeks ago

Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. Please do not hesitate to contact our...More

Hotel's Favourite
Reviewed August 8, 2018

The front desk check in was great, Natashia was very friendly and helpful she double checked for a smoking room for me, but they didn't have one left. She told us where we could go to smoke late night in the back of the hotel....More

Thank Esquire19
Response from 00esa, Manager at Extended Stay America - Chicago - LansingResponded August 9, 2018

Thank you for evaluating your stay with us. We’re thrilled to know you were pleased with your well-equipped room and that the service provided by Natashia went a long way in making your stay so memorable. Please be assured that we will pass on your...More

Reviewed August 13, 2018 via mobile

The good: The staff are very friendly. They have a good pet policy if you’re traveling with a dog. The not so good: the property desperately needs updating. The bed and linens are uncomfortable. The furniture is dinged up and old. There is literally no...More

Thank Kate J
Response from 00esa, Manager at Extended Stay America - Chicago - LansingResponded August 14, 2018

Kate, although you were impressed with our friendly associates, we are sorry our hotel was not up to your expectations. Your feedback has been discussed with our Housekeeping and Maintenance team to be more diligent going forward. Also, your concerns will be shared with the...More

Reviewed July 16, 2018

This place was awful and smelly. Room was un kept and nasty. Staff was great but this hotel was the worst. I could not get a refund. The free breakfast was dry oatmeal and granola bars. The lobby smelled like someone was smoking marjuania

Thank kevinralexander
Response from 00esa, Manager at Extended Stay America - Chicago - LansingResponded July 17, 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed July 8, 2018

This motel is priced a little lower than competing motels in the area, and that is fair, because it is not an extravagent place. But the room I had was clean, and quiet (my first requirement). It did not have some of the minor amenities...More

Thank Steve R
Response from 00esa, Manager at Extended Stay America - Chicago - LansingResponded July 9, 2018

Steve, thanks for returning back to Extended Stay America. We are delighted to know you liked our affordable value and that you liked your well-maintained room. Thank you once again for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those ...More guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Suites, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
122
Price range
US$74 - US$150 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America Lansing
,
Extended Stay Lansing
,
Lansing Extended Stay
Location
United States > Illinois > Lansing
Hotel class
Contact Information
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
122
Price range
US$74 - US$150 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America Lansing
,
Extended Stay Lansing
,
Lansing Extended Stay
Location
United States > Illinois > Lansing
Photos
Traveller (11)
Room & Suite (10)
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Questions & Answers
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Call L
November 4, 2015|
Answer
Response from Bill S | Reviewed this property |
I've stayed in worse. It's right off the Interstate. You will drive for food other than a great IHOP. The staff at the hotel was great. We didn't see any issues that would make us feel shakey. It's one of those things... More
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Room Tips
"We were on the third floor and it was very quiet"
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"Don't book here"
Read review
"Room was on the east side, first floor, quiet spot."
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"Rooms on second floor is better in my opinion because of view and non smoking."
Read review
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