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I am in Lombard and was looking for a long stay rates as i am going to be here for a year but to my experience with the reservation team was the WORST till date... the person could not understand what I was trying to...More
Response from Josh D, Manager at TownePlace Suites Chicago LombardResponded 30 December 2015
I do apologize for the issues you are having with making your reservation. Please call the hotel directly and ask for a manager so we can assist you further.
Stayed one week in a new refurbished room. They are doing this so called refurb on the cheap. And it's not much more than paint, carpet and some VERY cheap appliances. Can't believe Marriott puts there name on this.
Let's see, no mirror outside the...More
Thank Paul H
Response from Josh D, General Manager at TownePlace Suites Chicago LombardResponded 14 December 2015
We appreciate you taking the time to give feedback regarding your stay. The hotel will be addressing all of the concerns that you brought forth immediately, especially the concern about the security.
We were here for a hockey tournament in Orland Park. I had booked a regular queen room because I had originally planned on coming with just my son. At the last minute, my daughter decided to come. We checked in and saw the one bed,...More
Decent apartment style for temporary housing with full kitchen. Good for extended stays on a budget. Secure property with a professional staff. A bit worn in places and some odors in places. No major issues or complaints.More
Response from Josh D, General Manager at TownePlace Suites Chicago LombardResponded 30 October 2015
We are pleased to hear that you were able to enjoy your stay with us. We will start a refresh of the property in December of this year which will bring the product up to the great level of service that you experienced....More
The staff was friendly, the rooms were clean. But sleep quality? Well, not so great. Our room backed up to East 22nd street, and if you know Chicago well, that's a very busy road. The normal traffic wasn't bad, but the 3:30 AM fire engines...More
Thank Frank O
Response from Josh D, General Manager at TownePlace Suites Chicago LombardResponded 18 October 2015
Dear Frank O
Thank you for the comments. We are pleased to hear that you had a good experience with the staff while you were with us. The next time you are in, please let us know so we can get you a room away...More
US$103 - US$207 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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