We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 10 hotels in Lombard

Embassy Suites by Hilton Chicago Lombard Oak Brook

290 reviews
Save
Traveller (62)
Room & Suite (31)
Dining (15)
Overview
  • Excellent58%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“atrium area”(5 reviews)
“front desk”(28 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Chicago Lombard Oak Brook
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (290)Write a Review
Filter reviews
287 results
Traveller rating
161
75
28
12
11
Traveller type
Time of year
LanguageEnglish
More languages
161
75
28
12
11
Show reviews that mention
All reviewsevening receptionatrium areafront desktwo room suitehummuscook to orderevening cocktailskids runningchick filfamily reunioncomplimentary breakfastgreat hotelnice amenitiesquiet hotelrooms were very cleanshopping and restaurantslarge family
FilterEnglish
Updating list...
1 - 5 of 287 reviews
Reviewed 6 days ago via mobile

The staff at the front desk give top notch customer service with a special shout out to Heather! The hotel room was very comfortable and recently updated. They offer happy hour on Fridays and Saturdays too with delicious offerings like Embassy Punch and simple but...More

Thank mwesww
Response from Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak BrookResponded yesterday

Hello mwesww, Thank you for taking the time to review our hotel. We appreciate the great feedback. I am glad to hear that you took advantage of the complimentary services we offer at the Embassy Suites Lombard. I also look forward to sharing your feedback...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

Came here December 30th 2017. As we had a event to attend downtown. The place is clean and nice, we were on the 10th floor towards the back. Check-in was quick and smooth, the King room was very clean and looked recently remodeled. I love...More

Thank Chelle F
Response from Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak BrookResponded yesterday

Hello Chelle F, Thank you for taking the time to review our hotel. We do appreciate the "5" STAR rating. I do plan on sharing your feedback with our team. I apologize that the digital key did not work during your stay. Our goal is...More

Reviewed 1 week ago via mobile

We stayed here on New Year's Eve. The hotel was good, but the pool was very cold. Breakfast was great and manager's reception did not disappoint. The rooms are wonderful. It would be five stars if the pool wasn't so cold.More

Thank Eric O
Response from Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak BrookResponded yesterday

Hello Eric O, Happy New Year!! Thank you for taking the time to review our hotel. We appreciate the great feedback. I will be sure to share the info regarding our pool to our engineering staff. Please let us know if there is anything we...More

Reviewed 1 week ago

We had stayed at this location before and had enjoyed the close proximity to the great shopping and dining in the area. BUT ON THIS TRIP IT FELL WAY WAY SHORT! For starters, right before bed, we were greeted with roaches (took pics). Kids refused...More

Review collected in partnership with Embassy Suites Hotels
1  Thank A J F
Response from Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak BrookResponded yesterday

Hello A J F, Thank you for taking the time to review our hotel. I apologize that your stay with us did not meet your expectations. I want to let you know that we take your feedback very seriously and have already addressed some of...More

Reviewed 1 week ago

What a wonderful experience staying with my daughters to get some quality pool time in! Room was clean, hotel was quiet, and staff was friendly. Loved the nightly reception and complimentary breakfast.More

Review collected in partnership with Embassy Suites Hotels
Thank April F
Response from Neil D, General Manager at Embassy Suites by Hilton Chicago Lombard Oak BrookResponded yesterday

Hello April F, Thank you for taking the time to review our hotel. We appreciate the "5" STAR rating. I look forward to sharing your review with our staff. Our staff members love hearing when our guests have a wonderful experience at our property. Please...More

View more reviews
PreviousNext
12345658
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$114 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Lombard
#5 Business Hotel in Lombard
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$114 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Lombard
#5 Business Hotel in Lombard
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (62)
Room & Suite (31)
Dining (15)
Pool & Beach (2)
Hotel & Grounds (45)
Bathroom (10)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
jmcalpin81
12 July 2017|
AnswerShow all 8 answers
Response from Annieliz28 | Reviewed this property |
It's a safe area...but very far from Chicago. I would stay in Chicago (city) if you are going to be here as a tourist. Lombard is a nice suberb...but you'll spend a lot of time traveling into the city and parking is SUPER... More
1
Vote
A5003MTamyh
13 April 2017|
AnswerShow all 4 answers
Response from Neil D | Property representative |
We have been in contact with this person, she filled out the review for the wrong Embassy suites location. We completed the renovation in 2016. Will look forward to hosting you!
1
Vote
A5003MTamyh
8 April 2017|
AnswerShow all 2 answers
Response from Greg M | Reviewed this property |
there us no additional cost for the drinks and evening snacks or the breakfast! all which were good. We did it use the pool are but LOOKED nice. It's a very nice hotel and the staff was great
0
Votes
Room Tips
"Great local restaurants and shopping"
Read review
"Overall, the value for the space was great and appreciated that breakfast and a cocktail were included in the..."
Read review
"We stayed on the Executive or Premium floor with just a small upgrade fee. It was wonderful to have bottled..."
Read review
"Take shuttle"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite