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SureStay Plus Hotel by Best Western Chicago Lombard

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Traveller (52)
Room & Suite (19)
Dining (7)
Overview
  • Excellent48%
  • Very good36%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“waffles”(22 reviews)
“sausage”(17 reviews)
“great price”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Offers from SureStay Plus Hotel by Best Western Chicago Lombard
Special Offer: BOOK DIRECT & SAVE
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Offers from SureStay Plus Hotel by Best Western Chicago Lombard
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
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Reviews (331)
There are newer reviews for SureStay Plus Hotel by Best Western Chicago Lombard
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Traveller rating
138
114
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12
6
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138
114
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12
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All reviewswafflessausagegreat priceenglish muffinsyorktown mallfree wificomplimentary breakfastcomfortable bedhot waterthe breakfast areathree nightsgreat place to stayflat screen tvnon smokingdefinitely stay here againthe hotel is cleannice area
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61 - 65 of 313 reviews
Reviewed 12 November 2016

I chose this location because most of the reviews I read were very positive and I was not disappointed! I usually do not take time to review but I always appreciate the honest reviews and thought I'd pitch in. Location was perfect for my conference-...More

Thank dancelove123
Response from MelissaSerna, Front Office Manager at SureStay Plus Hotel by Best Western Chicago LombardResponded 14 November 2016

Dear Valued Guest, We appreciate your feedback about your recent stay at our hotel. Our goal is to provide all our guests an experience that they will cherish with all the aspects of hospitality. Hope to see you again on your next trip in this...More

Reviewed 3 November 2016

Excellent staff and excellent customer service. I stayed at the hotel since I had a medical school interview. I arrived earlier than usual check-in time due to a flight mix up. The manager, Randy Cine, quickly accommodated to my needs and solved my problems. He...More

Thank Roy K
Response from MelissaSerna, Front Office Manager at SureStay Plus Hotel by Best Western Chicago LombardResponded 14 November 2016

Dear Valued Guest, We thank you for taking the time to write this review about your recent stay at our hotel. We understand and recognize the different situations that our guests have when they arrive or book rooms at our hotel, and we do our...More

Reviewed 26 October 2016

The room was clean and comfortable. Nothing fancy but a good value. It also had frig and microwave. I thought it was a good value for the area. The one negative was the TV could not be seen from the bed. It was placed perpendicular...More

Thank David B
Reviewed 26 October 2016

This is a budget hotel, obviously a former Hampton Inn. The check in and check out were fine. The room was dated, mostly lacking convenient outlets. The bedding and TV were excellent. The bath was basic but very clean. The biggest negative was the sound...More

Thank ChicagoPhilster
Reviewed 23 October 2016

We checked in on 10/22/16 with Ally and Corie and they are amazing staff members very friendly and fun girls we will deffinetly be back to this location with with them. They made our stay very relaxing and enjoyable. The rooms were nice and clean...More

Thank Meagan C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$61 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Lombard
#3 Business Hotel in Lombard
#3 Romantic Hotel in Lombard
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$61 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Lombard
#3 Business Hotel in Lombard
#3 Romantic Hotel in Lombard
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (52)
Room & Suite (19)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
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C S
23 November 2015|
AnswerShow all 3 answers
Response from Debkav | Reviewed this property |
It is hard to reach total perfection. With all hotels there might be a snag here and there. My two days at this hotel was excellent. Not one single complaint. The staff could not have been any nicer and helpful... More
0
Votes
Sharon M
11 June 2015|
Answer
Response from MHCalum | Reviewed this property |
Hotel staff would need to answer on exact speed; as a power user I had no difficulties with connectivity or package loss; videos loaded quickly. Any slowness during peak times I blamed on general traffic.
0
Votes
KimPhan
12 May 2015|
AnswerShow all 2 answers
Response from SilviaGonzalez1 | Property representative |
Hello, We only have the shuttle on Mondays, Wednesdays and Saturday mornings only. Melissa S.
0
Votes
Room Tips
"All the rooms are very good size."
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"Walking distance to Target, a mall, Harry Caray's Restaurant and a bus that is non-stop to Wrigley Field..."
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"beware the slippery bathtubs"
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"The entire building seemed to be very quiet."
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