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Residence Inn Chicago Lombard

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Residence Inn Chicago Lombard
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176 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Chicago Lombard
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Chandler, Arizona
Reviewed 27 October 2016

Had no issues in our stay here for a week, Breakfast was good as can be , our maid service was great. Good location which was close enough to many attractions. Room was big , but will need to be updated soon.

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Helpful?
Thank patnbobbi
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see our large guest rooms were able to meet your needs while staying at the Chicago Lombard Residence Inn. We look forward to your next visit!

Chicago, Illinois
Reviewed 25 October 2016 via mobile

My husband and I stayed here for over 10 days while we were in the transition of moving. The room was nice and large enough for us and a few boxes. The kitchen drain seemed to have fruit flies though which was a bit of a turn off. We only requested house keeping once, as I was often home during...

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Helpful?
Thank Alexaa_92
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your great comments as I will share them with the team. We are always looking for ways to improve our service at the Chicago Lombard Residence Inn. We hope to see you again the next time you visit the Lombard area.

Chicago, Illinois
Reviewed 14 October 2016 via mobile

Again - this is a "go-to" hotel for me. It's a typical Residence Inn design. The staff is friendly and competent. The rooms are clean and neat. Residence Inn only uses Queen Beds and not King. Most rooms have a log burning fireplace which is nice in winter. All rooms have a full kitchen. Which includes an oven. When cooking...

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Helpful?
Thank 1993zr1
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to have you staying with us at the Chicago Lombard Residence Inn when you travel to the area. We appreciate you taking the time to share your feedback!

Reviewed 14 October 2016

Had stayed in ResidenceInn for 7-8 days, had a pleasant experience. The staff is very cordial,prompt. They provide a nice morning breakfast with many varieties and provide shuttle service and evenings have some snacks, burgers, on Mon,Tues. The wifi is good, free wifi at room, lobby. Rooms are neat and well maintained.

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Helpful?
Thank Nandan P
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your kind comments about the staff while staying at the Chicago Lombard Residence Inn. I will make sure to recognize the team! It is great to see you enjoyed our new Breakfast!

Lombard, Illinois
Reviewed 11 October 2016

All amenities are as per the description. If anything is missing they replace it a moment's notice with no questions asked. The only area of improvement is the carpet which should be replaced every quarter as it does catches up dirt from previous and long staying guests.

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Helpful?
Thank Ankur S
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your kind comments about the staff at the Chicago Lombard Residence Inn. We appreciate your feedback on the carpeting and will share this with our Engineering team. We hope to see you again the next time you visit the Lombard area.

Jacksonville, Florida
Reviewed 3 October 2016 via mobile

I checked into this hotel today after not having been here for 4 months and the desk clerk knew who I was and welcomed me like I was Norm walking into Cheers. That felt good and made me feel as if they care about me as a resident of their hotel.

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Thank defazeo f
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Welcome back! Being a long term designed hotel makes it great that we have time to build great relationships with our guests. Have a wonderful stay at the Chicago Lombard Residence Inn.

Fayetteville, NC
Reviewed 1 October 2016 via mobile

I recently stayed at this Residence Inn while in Chicago on business. The location was close to where I had an appointment to meet clients. The staff, Cynthia and Ariel, can to my rescue by accepting a 98 page fax I needed for my meeting. They were wonderful. My room was clean and pleasant. It hotel is located near Yorktown...

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Helpful?
Thank melvinJT
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see your business trip to the area was successful! The front desk is always available to help with any meeting needs for our guests. I hope you had time to visit the Yorktown Mall while in town. We hope to see you again at the Chicago Lombard Residence Inn.

Davie, Florida
Reviewed 15 September 2016

Stayed here for seven nights in a studio suite (room 612) while visiting friends and family in the area. The room was clean and comfortable, big enough for two of us. Only downside was there is no way to separate the dressing area from the bedroom, so the light wakes up the one still sleeping. Compliments on the towels, which...

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Helpful?
Thank JSW155
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see our team took great care of you while staying at the Residence Inn Chicago Lombard. I will make sure Veronica is recognized for take great care of your room. We hope to see you again the next time you travel to the Lombard area.

Chicago, Illinois
Reviewed 7 September 2016

Stayed there for a total of 10 nights in a 2 bedroom bi level suite with the family. Excellent personnel.Very reasonably priced. Clean. Good Service. Breakfast ok. We had a quiet backlot location. Good proximity to Chicago, ORD, Brookfield Zoo etc. Jewel Supermarket, Walgreens just up the steet. Target around the corner. Located in a nice and basically more quieter...

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1Thank Frank K
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you and your family had a great stay at the Residence Inn Chicago Lombard. Our large two bedrooms have plenty of room for families and pets. We hope to see you again the next time you travel to the area.

Des Moines, Iowa
Reviewed 5 September 2016 via mobile

Recently stayed at this hotel after visiting friends in Chicago. These looked like apartments which have been converted as hotel. Individual units with 4 apts in each unit. We booked a room with 1 queen bed ( with a pull out sofa) since there were no rooms available with king size bed which is convenient for us with 2 children....

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1Thank Guptnand
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for staying at the Residence Inn Chicago Lombard with the family. It is nice to have all of the public areas (Breakfast Room, Workout Room, Guest Laundry, Business Center) in a separate building as we can keep these areas open 24 hours due to no guest rooms in the building. We hope to see you again the next...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Chicago Lombard hotel is a TripAdvisor Certificate of Excellence winner specializing in short or extended stays. Start your day with our complimentary breakfast buffet and end it at our free evening Residence Inn Mix, on a variety of weeknights. You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. Enjoy the thoughtfully designed suites perfect for an extended stay with 35 HD channels, warm fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure after you take care of business less than 2 miles away at the Highland Business District. Our Lombard hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. After a long day, relax and take a swim in our outdoor pool, or enjoy our exclusive SportCourt(R). ... more   less 

Additional Information about Residence Inn Chicago Lombard

Address: 2001 S Highland Ave, Lombard, IL 60148-4995
Region: United States > Illinois > DuPage County > Lombard
Price Range: $135 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Lombard 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Residence Inn Chicago Lombard Hotel Lombard
Residence Inn Lombard
Lombard Residence Inn
Hotel Style:
#2 Family Hotel in Lombard
#4 Business Hotel in Lombard
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Lombard staff and other travellers.
3 questions
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Las Vegas, Nevada
1 month ago
Cynthia I Lombard, Illinois Property representative
Helpful answer
0
Votes
Not as helpful

We are actually a Marriott hotel.

Thank you

Cynthia

1 month ago
Florida
Cynthia I Lombard, Illinois Property representative
Helpful answer
0
Votes
Not as helpful

Cleaning Fee is only if you have a pet. We have the room deep cleaned after each guest with a pet checks out of the hotel. It is only a one time fee charged at check in.

over a year ago
Mumbai (Bombay), India
Cynthia I Lombard, Illinois Property representative
Helpful answer
0
Votes
Not as helpful

Penthouse suite's and bi-level suites are the same. Penthouse suite's do not have a door for the bedroom. However our Two bedroom Penthouse suites does have a door for the bedroom on the main floor.

over a year ago

See all questions (3)

Questions? Get answers from Residence Inn Chicago Lombard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to take the room near reception during winters”
globetravell, 13 Mar 2017 | Read review
“Close to shopping and dining choices.”
mythologer, 26 Feb 2017 | Read review
“Please try the Penthouse Suite for a great romantic stay.”
llchappellfashions, 13 Jan 2017 | Read review
“Pent house rooms have lots of stairs and no elevators”
WendyMomto4, 14 Dec 2016 | Read review
“Ask for a room away from the busy streets!”
EnglishLight, 21 Nov 2016 | Read review
5 of 5