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Trash and cigarette butts outside the door. The main clubhouse has overpowering scent from the food served. Very loud - probably OK for families who wanted to take advantage of pool and courts. Not recommended for business traveler who wants quiet to prepare for the...More
Thank A TripAdvisor Member
Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 27 June 2016
We understand how challenging it can be in summer with all of the families that travel to the area. We have shared your feedback with the appropriate departments on what we can do better moving forward. Thank you for your time!
The location was convenient to the highway and everywhere else my family needed to be. The rooms were clean and spacious.
The staff was all very friendly and helpful.
The complimentary breakfast is a nice option for those with busy schedules.
Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 2 June 2016
It is great to see you and your family had a great time while visiting the Lombard area. We hope to see you again at the Residence Inn Chicago Lombard.
We had a late check in and had no issues doing so; flight delayed, but it was awesome to go here and not have to deal with any issues at check in. The room was clean and pretty neat in its layout than other RIs...More
Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 22 May 2016
We are happy to have been able to accommodate your check-in request & to see you were able to enjoy our complimentary breakfast. Thank you for taking the time to share your experience at the Residence Inn Chicago Lombard.
Arrived late - one person at front desk and four people waiting in line. Bad first impression....who wants to wait to checkin at 1am? 15 minutes later I get to the agent and he says "that is what I was afraid of, we are overbooked....More
Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 27 April 2016
Thank you for sharing your experience while staying at our hotel. We do apologize for how busy the hotel was in the middle of the night as we are moving into a very busy time in the area. We certainly do not want any guest...More
The hotel provided not only good breakfast, but also foods at evening from Monday to Wednesday (dinner or snack, even wine). All staff are nice and helpful. I just name a few here, Effrain, Elizabeth, Debbie, Odell etc. Room is clean. They can clean your...More
Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 12 April 2016
It is great to see you were able to enjoy the local area in Lombard. We do have great shopping and restaurants with in a mile of the hotel. I will make sure all of the associates mentioned are recognized for their great work at...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Shuttle Bus Service
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$136 - US$230 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Family Hotel in Lombard
#4 Business Hotel in Lombard
Non-Smoking Rooms ,
Number of rooms
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