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Sonesta ES Suites Chicago - Lombard

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Traveller (15)
Room & Suite (25)
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Overview
  • Excellent53%
  • Very good33%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“residence inn”(34 reviews)
“full kitchen”(16 reviews)
“front desk”(30 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Sonesta ES Suites Chicago - Lombard
Special Offer: Free Breakfast & Parking
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Offers from Sonesta ES Suites Chicago - Lombard
Special Offer: Free Breakfast & Parking
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (191)
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All reviewsresidence innfull kitchenfront deskupstairs bedroompenthouse suitemain buildingthe upper levelseparate buildingsfamily birthday celebrationlong hallwayassistant general managerspent the weekdressing areawonderful propertyice makeroutdoor poolno questions asked
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41 - 45 of 181 reviews
Reviewed July 7, 2016

This is one of the older style Residence Inns which have outside entrances, and your room is on either the first or second floor. So if you don't want to lug your suitcases up stairs, ask for a first floor. The insides have recently been...More

Thank nosuninwinter
Response from Management36280, General Manager at Sonesta ES Suites Chicago - LombardResponded July 11, 2016

It is great to see you were able to join us for our complimentary Breakfast Buffet and Mix events in the evening. The Residence Inn Chicago Lombard is in the process of changing the breakfast buffet to add many more choices in the next month...More

Reviewed June 25, 2016

We had family from Sweden and wanted to show them Chicago. The Residence Inn worked great for this purpose. We were able to get 3 rooms in the same building so we were close, but had our privacy. The breakfast room was a great place...More

Thank Jo-Ann G
Response from Management36280, Front Office Manager at Sonesta ES Suites Chicago - LombardResponded June 26, 2016

Thank you for taking the time to comment on your recent stay with us at the Residence Inn Chicago Lombard. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay....More

A TripAdvisor Member
1
Reviewed June 14, 2016 via mobile

Trash and cigarette butts outside the door. The main clubhouse has overpowering scent from the food served. Very loud - probably OK for families who wanted to take advantage of pool and courts. Not recommended for business traveler who wants quiet to prepare for the...More

Thank A TripAdvisor Member
Response from Management36280, General Manager at Sonesta ES Suites Chicago - LombardResponded June 27, 2016

We understand how challenging it can be in summer with all of the families that travel to the area. We have shared your feedback with the appropriate departments on what we can do better moving forward. Thank you for your time!

Reviewed May 31, 2016

The location was convenient to the highway and everywhere else my family needed to be. The rooms were clean and spacious. The staff was all very friendly and helpful. The complimentary breakfast is a nice option for those with busy schedules.

Thank HMDenver
Response from Management36280, General Manager at Sonesta ES Suites Chicago - LombardResponded June 2, 2016

It is great to see you and your family had a great time while visiting the Lombard area. We hope to see you again at the Residence Inn Chicago Lombard.

Reviewed May 20, 2016

We had a late check in and had no issues doing so; flight delayed, but it was awesome to go here and not have to deal with any issues at check in. The room was clean and pretty neat in its layout than other RIs...More

Thank MrsAMTO
Response from Management36280, General Manager at Sonesta ES Suites Chicago - LombardResponded May 22, 2016

We are happy to have been able to accommodate your check-in request & to see you were able to enjoy our complimentary breakfast. Thank you for taking the time to share your experience at the Residence Inn Chicago Lombard.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$130 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Lombard
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Lombard
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (25)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
dkinzie2017
February 26, 2017|
AnswerShow all 2 answers
Response from Cynthia I | Property representative |
We are actually a Marriott hotel. Thank you Cynthia
0
Votes
Teacher2nd
March 27, 2016|
AnswerShow all 8 answers
Response from Cynthia I | Property representative |
Cleaning Fee is only if you have a pet. We have the room deep cleaned after each guest with a pet checks out of the hotel. It is only a one time fee charged at check in.
0
Votes
Room Tips
"Upper Level Suite with Fire Place is our recommendation."
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"The suites with 1 king, 1 queen, and 1 sofa bed + kitchen are very spacious."
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"Towards the front side."
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"Choose the second floors if your able to walk stairs."
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