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Comfort Suites

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#9 of 15 Hotels in Marion
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites
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132 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Peoria, Illinois
Reviewed 20 June 2016

Room was comfortable, but failed to receive my wake up call. When I informed the front desk she said that the evening clerk had not wrote it down and she was very apologetic. The hotel was very crowded on Saturday night and there was drinking in the lobby and I do not think that should have been allowed. Usually the...

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Helpful?
Thank Rod H
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello Rod, Thank you very much for taking the time to give us a review on your recent stay! Please allow us to apologize for missing your wake up call and the disturbance in the lobby area. We actually do not allow drinking in our public area and this was addressed with the employee that worked that evening to ensure...

Reviewed 12 June 2016

very comfortable room with separate sitting area mini bar fridge etc. decent free breakfast bar with waffles eggs and bacon. big indoor swimming pool but no hot tub. good for the money close to where we needed to be.

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Helpful?
Thank lauagreenbud
Hiren P, Public Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to fill out a review on you recent stay with us. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again on your next visit to the area. Sincerely, Amy Rogers Guest Service Manager

Bloomington, Illinois
Reviewed 28 May 2016

They changed names of the Choice Hotel properties in Marion, remembering that we stayed previously at the other Choice Hotel (now Comfort Inn) which is very nice. This Comfort Suites was OK, but our room was disappointing. Part of the hotel had been updated and they were not afraid to charge us full price for a crappy room. The beds...

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Helpful?
Thank Joe M
Hiren P, Public Relations Manager at Comfort Suites, responded to this review

Hello Joe, Thank you for taking the time to fill our a review on your recent stay at our hotel. I want to first of all apologize for the problems you experienced with the cleanliness of your rooms. We take all comments from our guest seriously, and I'm disappointed to hear your stay was not a satisfying one. I have...

Marion
Reviewed 25 May 2016

Stopped during storm after long drive. Actually stopped by accident because we were trying to get to another hotel but were confused by the exit and stopped here rather go back around on the highway with a uhaul and trailer. It was easy to get to and had room to park the truck. Staff was friendly and I used my...

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Helpful?
Thank Paul S
Hiren P, Public Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay! We are happy to hear we could help you with your lodging needs after your long day of traveling. We take pride in the service we offer to our guest, and it's always nice to hear the kind works. Again, thank you and we...

Reviewed 19 May 2016 via mobile

My kids had lots of fun on pool,lots of choice in breakfast waffle egg yogurt sausage juice sweet rolls and big room good when traveling with family. friendly desk person. easy to find right on exit good restaurant next door will be back next month

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Helpful?
Thank SHolland_k9
Hiren P, Public Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to fill out a review on our hotel! We value and appreciate all comments from our guest, and we are happy to hear you enjoyed your say with us. I have shared your comment with our team and they join me in thanking you for your kind words. Again, thank you and we...

Bruce, Wisconsin
Reviewed 17 May 2016 via mobile

I stay here yearly and have found it to be adequate for my needs. This visit I was very dissatisfied with my room. The bathroom was not clean. Disgusting is my only description. Amazingly the room itself was somewhat clean, bed was comfortable, and staff was responsive to the bathroom issue. I suggest that if you choose this location you...

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Helpful?
Thank sunrisebooklady
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to fill out a review on your recent stay at our hotel! We value all feedback from our guest and we thank you for taking the time to bring this matter to our attention. Please except our sincere apology for the problem you experienced. This is not the normal housekeeping service we offer...

Springfield, Illinois
Reviewed 11 May 2016 via mobile

Easy check in, it was a very quiet weekend, one staff member told me they only had 10 rooms filled all weekend. Breakfast was standard fare but pretty good. Room had micro and frig. Suite had a sitting are with two comfy chairs and coffee table. Bed was comfortable, I had stayed here many years ago on another work project....

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Helpful?
Thank jamesgJ6834GE
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay. We take pride in the service we offer to our guests and it's always nice to hear positive feedback. I have shared your comments with our team, and they join me in thanking you for your kind words. We look forward to seeing you...

Wausau, Wisconsin
Reviewed 25 April 2016

Pleasant desk clerk, comfortable beds, quiet room, well-stocked continental breakfast and a nice breakfast dining area. Our room had a shower, not a tub, but the shower was large enough for two people with glass sliding doors. Nice touch.

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Helpful?
Thank bill m
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello Bill, Thank you for taking the time to give us your feedback on your recent stay! We value and appreciate all feedback from our guest. I have shared your comments with our team and they join me in thanking you for your kind words. We just recently renovated the tubs in our rooms and put in the showers, so...

Muskego, WI
Reviewed 7 April 2016

We arrived here after driving for over ten hours. We have four kids ages 3,5,8, and 10. Check-in was fast, and we were happy with our room. It was clean and large enough for us all. We had a good night's sleep, and didn't notice any hotel noise. We did use a box fan all night to try to help...

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Helpful?
Thank BethWI
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello Beth, Thank you for taking the time to fill out a review on your recent stay with us. We are happy to hear you enjoyed your stay with us and we could provide you with the accommodations you needed. I have shared your comment with our team and they join me in thanking your for your kind words. Again,...

Cary, Illinois
Reviewed 3 April 2016

Pros: 1. Very easy access from the interstate. The perfect location for our long-distance trip. 2. Although it's near the interstate, it's far enough so that it's not noisy (you can hear traffic, but it's muted. It didn't disrupt my rest at all). 3. It's in a very safe area. 4. Breakfast was complete and delicious. 5. Very clean. 6....

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Helpful?
Thank GreatLakesTraveler13
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to fill out a review on your recent stay with us. Please know we take all comments from our guest seriously. It helps tell us what we are doing right and where we could use some improvement. Again, thank you for your business and we hope to see you again on your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Whether you need to unwind or wrap up your work, Comfort Suites gives you the room you need. Spread out in oversized rooms with separate areas for working, sleeping and relaxing. ... more   less 

Additional Information about Comfort Suites

Address: 2608 W. Main St., Marion, IL 62959
Region: United States > Illinois > Marion
Price Range: $121 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Hotel Marion
Comfort Suites Marion
Marion Comfort Suites
Hotel Style:
#8 Business Hotel in Marion
#9 Family Hotel in Marion
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
3 questions
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Houston, Texas
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Rooms starting at 100 seems very new.”
 of 5 bubbles TiwanaC, 28 Dec 2016 | Read review
“Go Elsewhere”
 of 5 bubbles Kayceyky, 6 Dec 2016 | Read review
“The air conditioner worked very well we slept good on the comfortable bed and never heard anyone in the hall or outside.”
 of 5 bubbles 616harpo, 3 Oct 2016 | Read review
“Always get a higher level room as you don't have to hear others making noise above you.”
 of 5 bubbles gg140, 21 Aug 2016 | Read review
“Partially updated ask for newer room. Make sure they have your wake up call written down if you need one.”
 of 5 bubbles rodh330, 20 Jun 2016 | Read review
5 of 5