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Country Inn & Suites By Carlson, Matteson

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Country Inn & Suites By Carlson, Matteson
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342 Reviews from our TripAdvisor Community

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Showing 342: English reviews
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FRESNO, United States
Reviewed 3 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank dinar15
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Murphysboro, Illinois
Reviewed 1 week ago NEW

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Thank rocheller31
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Chicago, Illinois
Reviewed 1 week ago

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Thank 740yurib
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Matteson, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank R9675TPbethg
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank V1079HMjohnw
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Canton, United States
Reviewed 18 January 2017

Staff service customers at Country Inns & Suites Matteson, IL do an outstanding job ensuring amenities offered exceeds customers needs and expectations. Manager, Front Desk Clerks, and Dinning Room Clerk all ensure customers at treated professionally and respectfully.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank spencerh822
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Dear Spencer, Thank you for recommending about our hotel and our team, very highly. We take pride in our guest service and product deliverance. Getting noticed on those areas are very rewarding for our team! We appreciate you and your continuous patronage. We shall strive to exceed your expectation in your return visits to our brand. Best Regards, Andy S...

Reviewed 16 January 2017 via mobile

The staff at Country Inn and Suites in Matteson Illinois is fantastic. Friends of ours lost heat during a Chicago winter storm with temperatures dropping to -2. The manager and his staff went above and beyond to help us get immediate accommodations for our family friends and their small children even though we were not present to make payment or...

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Helpful?
Thank Brenda S
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Brenda, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that Ciera and her family enjoyed their time with us. I know it was not easy for them based on the circumstances, but they were a joy to our extended family in the hotel. I am so proud of...

Reviewed 15 January 2017

Very accommodation and the front desk help let us check in early which was great since we had a very long drive. Room was clean and the kids loved the breakfast! Would choose this hotel for future stays since it wasn't that far from Chicago.

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Thank Heather E
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Heather, Thank you so much, for your time and your splendid compliments. It means a lot for us and our team to see that we measured up to our guests' expectation. We appreciate your patronage at our hotel and cannot wait to see your family, especially the kids, so we can pamper them, again. Best regards for a fantastic year...

Harvey, Illinois
Reviewed 27 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Matteson, responded to this review

Crestwood, Illinois
Reviewed 16 December 2016

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Thank 766eugeneb
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

65 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Matteson

Address: 950 Lake Superior Drive, Matteson, IL 60443
Region: United States > Illinois > Matteson
Price Range: $103 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Matteson 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson Matteson
Country Inn & Suites By Carlson Matteson Hotel Matteson
Country Inn Matteson
Matteson Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Matteson staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Matteson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't matter what floor, just don't get a suite.”
 of 5 bubbles 614shirleyw, 18 Aug 2016 | Read review
“Rooms are dirty”
 of 5 bubbles seadgle, 15 Aug 2016 | Read review
“None if you want to sleep.”
 of 5 bubbles , 9 Aug 2016 | Read review
“Stayed on the 3rd floor”
 of 5 bubbles monalisasmile3, 24 Jul 2016 | Read review
“Check This Place Out!”
 of 5 bubbles Derrick59, 26 Apr 2016 | Read review
5 of 5