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Management and staff made my stay WONDERFUL!! Very seeet and helpful and fun!! I would stay there again as well as my entire family!! This was one of the best experiences I have had at his hotel. I've stayed there in the past but this...More
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Response from MgtTeam, General Manager at Country Inn & Suites By Carlson, MattesonResponded 17 November 2016
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. As you rightly said, we have an awesome team of leaders and associates that work with a common purpose- to...More
Wife and I stayed a Friday and saturday night. The lobby and hall ways were dirty. Saturday morning there employees didn't show up to work so there was no breakfast which was included in the price of the room. Saturday our room was cleaned but...More
Thank Bruce M
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, MattesonResponded 4 weeks ago
Thank you for taking the time to reach out to us. We apologize to know that you were not satisfied with your stay due to the breakfast and for the disappointing service you received from our staff during your stay. This is certainly not the...More
The staff was phenomenal! I come home once a year to visit and this is by far the best hotel I've stayed! The full breakfast was great, quiet location, and extremely clean. My family and I will be returning every year!
US$106 - US$167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn And Suites By Carlson Matteson ,
Country Inn & Suites By Carlson Matteson Hotel Matteson ,
I have read some rather disappointing reviews saying how unkept and dirty the hotel was. Also some reviewers said the renovations were not complete and it looked like a total dump. Please give me some insight on this hotel.
6 June 2015|
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Response from francescamy | Reviewed this property |
I have stayed at this property a few times. I haven't had any real issues. I noticed a couple minor housekeeping misses that I pointed out to them but nothing gross or severe (and I'm a germaphobe) . I haven't had a room... More
I have stayed at this property a few times. I haven't had any real issues. I noticed a couple minor housekeeping misses that I pointed out to them but nothing gross or severe (and I'm a germaphobe) . I haven't had a room that smelled of smoke either.
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"don't matter what floor, just don't get a suite."