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Country Inn & Suites By Carlson, Matteson

Booking.comUS$90*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Matteson
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360 Reviews from our TripAdvisor Community

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Showing 359: English reviews
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Chicago, Illinois
Reviewed 2 days ago NEW

This was my second stay at this location and if it wasn't for some pieces of trash I found behind the curtain and under the bed, I would have rated this a 5. The bedding was very comfortable, location was great (right off of the highway), the staff was awesome, particularly the manager Ms. James.

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Helpful?
Thank Karen E
HOTEL’S FAVOURITE REVIEW
Reviewed 20 November 2016 via mobile

This hotel is the best!! Friendly staff, great breakfast !!! They were so welcoming and friendly!! The bed was comfortable and the room it self was cozy!! I really would like to thank the young lady who was there when I arrived around 3am in the morning and the GM whose was there on Sunday when I checked out! You...

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Helpful?
Thank Bristle H
About Hotel's Favourite Review
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed.We look forward to your next stay. Happy Holidays from all us!!!!

Hampshire, Illinois
Reviewed 5 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank H5610UYericg
Park Forest, Illinois
Reviewed 1 week ago

Family member had received a new positoon and finished there training andhad come into town for some business that needed to be completed and also to spend ti.e with love ones. They were able to park their vehicle.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank andreacb2017
matteson, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 270tamaraj
Reviewed 2 weeks ago

Had multiple issues with this hotel. First room we checked into smelled like someone had been smoking and then housekeeping sprayed an entire can of air freshener to cover it up. I am allergic to strong perfumes/smells, so had to ask for another room. The front desk staff was very understanding and tried very hard to find us another room,...

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Helpful?
Thank Tina S
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for reaching out to us. It is good to know that you were delighted with the comfort of the bed,the service you received from our staff and the cleanliness of your room. On the other hand, we apologize for the multiple issues you've encountered during your stay regarding the key cards, the bathroom and the amenities of your...

South Elgin, United States
Reviewed 2 weeks ago

This hotel was "Recently updated" I took pictures of how horrible everything was. It looks like they only painted. Tv had no cable therefore it was not working, no working phones, the pool looked like an oversize Jacuzzi. Overall bad experience

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank salvadorq70
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for reaching out to us. We apologize that you were not satisfied with the pool, the condition of the hotel and the amenities of your room during your stay. Your review gives us the opportunity to continuously improve our services. We hope for another chance to have you as our guest at any of our Country Inn &...

Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank 984emillyk
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Dolton, Illinois
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Nichole M
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Matteson, Illinois
Reviewed 3 weeks ago

All staff are very professional and housekeeping does an exceptional job! We loved our upgraded room a lot more private and spacious, swimming pool is nice (could be a tad bit warmer) but overall a very nice hotel!

Review collected in partnership with Country Inns & Suites By Carlson
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Thank O1220BBbenjaming
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Mr. Benjamin, Thank you very much for such a great compliment about our team. As a concierge elite Club Carlson member, you have earned yourself the pampering from us and we shall ensure to do that all the time, because....... You are special!!! Best regards, On behalf of the entire team Andy S. General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Matteson

Address: 950 Lake Superior Drive, Matteson, IL 60443
Region: United States > Illinois > Matteson
Price Range: $115 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Matteson 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson Matteson
Country Inn & Suites By Carlson Matteson Hotel Matteson
Country Inn Matteson
Matteson Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Matteson staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Matteson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't matter what floor, just don't get a suite.”
614shirleyw, 18 Aug 2016 | Read review
“Rooms are dirty”
seadgle, 15 Aug 2016 | Read review
“None if you want to sleep.”
, 9 Aug 2016 | Read review
“Stayed on the 3rd floor”
monalisasmile3, 24 Jul 2016 | Read review
“Check This Place Out!”
Derrick59, 26 Apr 2016 | Read review
5 of 5
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US$90* /night
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Prices are for 1 room, 2 adults
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