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Comfort Suites Mattoon

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Comfort Suites Mattoon
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80 Reviews from our TripAdvisor Community

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Showing 80: English reviews
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Green Bay, Wisconsin
Reviewed 11 January 2017 via mobile

Pros: Beautiful clean room. Comfy bed. Quiet location. Decent breakfast. Cons: In the middle of our road trip, we stayed here as a halfway point. We chose this hotel for their hot tub. I even called a few days before to confirm it was working. It didn't work, no jets. Very disappointing. The morning staff was not very friendly. At...

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Helpful?
1Thank Ryan S
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

I appreciate your willingness to tell us about both the good & bad of your stay with us. Maintenance has taken a look at the problem & it has been fixed. I also would like to apologize for our staff not making sure that your issues were resolved before leaving the hotel. Thanks, Brian - GM

Heyworth, Illinois
Reviewed 19 November 2016 via mobile

We stayed here with a small group of high school students. We checked in pretty late (around 10:30PM). The rooms were large and spacious with plenty of room for students. It was quiet as well. The breakfast was nice and hot and some good and varied choices - waffles, sausage, fruit, biscuits, eggs, breads, cereals, etc. The dining area was...

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Helpful?
Thank LKS28
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for telling us about your stay! I'm pleased that you thought our hotel was a great fit for your team. Next time you are with us & if the meeting room is not used, you are more than welcome to use that space for your team's breakfast if the dining room is not big enough or is being...

Westport, Indiana
Reviewed 13 November 2016

The staff is super friendly. The rooms are very very nice. I like the U shaped couch in room as well. WIFI, Cable TV and very clean and comfortable beds. This was better than a lot of the hotels we stay at...would def look for this hotel chain in the future!!

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Helpful?
Thank Steve H
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for your review of our hotel! I always appreciate comments about our staff being friendly. Our staff is wonderful & they do a great job of maintaining, cleaning & taking care of guests' needs. I'm glad you found our rooms to be nice & enjoyed all we had to offer during your stay. Come back & see us...

Chicago Heights, Illinois
Reviewed 18 October 2016

We always stay at the Comfort Inn in Mattoon they have great staff ,breakfast is good hot and always fresh and plenty of it !!! The pool is clean ,the jucuzzi is clean and hot very clean and spacious rooms LOVE IT!!!!

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Helpful?
Thank Arlenelovesit
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you so much for your glowing review of our hotel! Thanks for staying with us & we look forward to your return very soon! Thanks! Brian - GM

Danville, Illinois
Reviewed 3 August 2016

This is a great place to stay when in the Mattoon/Charleston, IL area. Conveniently located just off I 57 with several restaurants close by. The staff are all very friendly with cookies to greet you at check in. Very nice, clean suites. Beds are pillow-top mattresses so they are very soft (not my preference). Very nice full hot breakfast.

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Helpful?
Thank MR2600
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for staying with us & thank you for your comments about our staff & amenities. I hope you will stay with us again next time you are through the area! Thanks, Brian - GM

Reviewed 16 July 2016

This hotel is refreshingly modern and clean. We stayed there on a very busy weekend but the staff kept the facilities in perfect working order. Surprisingly, the breakfast was very good with hot food and ample variety. Great job Comfort Suites, we will be back!

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Helpful?
Thank Susan F
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for your comments! Our staff works very hard to make all our guests happy whether we have a sports team in or whether we have a hotel full of families. Look forward to see you again in the near future! Thanks, Brian - GM

Charlotte, North Carolina
Reviewed 4 June 2016 via mobile

I travel a lot for both business and pleasure, and I would highly recommend this hotel. My husband and I stayed two nights over Memorial weekend to visit family. The rooms are comfortable, breakfast is good and had a wide variety of choices and the air works great (I like my rooms really cold when I sleep).

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Helpful?
1Thank Msufl
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for the great review of our Comfort Suites! I'm glad we could help make your Memorial Day weekend an enjoyable one with family. I hope you'll stay with us again sooner rather than later! Thanks, Brian - GM

Chicago, Illinois
Reviewed 30 May 2016

We stayed here for the State High School Track and Field meet. The room was clean, in good repair (doors closed, drains drained, water pressure good), and surprisingly large. The common areas of the hotel and breakfast area were very well maintained. A great stay. No complaints.

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Helpful?
Thank MarkCChicago
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for the kind words regarding our Comfort Suites! I'm glad we were able to provide a great stay during the competition at EIU. Please visit us again next time you are through the area. Thanks! Brian - GM

Dallas, Texas, United States
Reviewed 22 May 2016

It is rare that you find a hotel that has it all!!! Although this hotel is in a small market the value was excellent and the rooms were perfect. For the 1st time in a long time the front desk folks were helpful and KNEW the area. They made some recommendations and they were spot on. I believe Mary is...

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Helpful?
Thank Robert D
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

I always love hearing comments regarding our staff! We cannot do what we do without our wonderful staff at the front desk or our excellent housekeeping department. I look forward to your return to our hotel & I hope it'll be as enjoyable as your last stay. Thanks, Brian - GM

Lansing, Illinois
Reviewed 17 May 2016 via mobile

Enjoyed our stay the hotel was nice and recently updated! Staff was helpful and allowed us to use a conference room for our Softball team to have dinner in! Hotel was fully booked and the room I had reserved was taken, but they called ahead and told me they were giving us a comparable room. Appreciated the heads up!!

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Helpful?
Thank Melissa R
Brian M, General Manager at Comfort Suites Mattoon, responded to this review

Thank you for the kind words about our Comfort Suites. I'm glad that we were able to resolve your issue smoothly & that you were able to enjoy dinner with your team in a nice centralized location. We do our best to accommodate our guests whether it's a team or an individual to make sure they get the most out...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
We know that you and your guests will find the comfort you are looking for at the newly remodeled Comfort Suites Mattoon. The hotel's lobby as well as guest suites is designed to be sophisticated and welcoming, incorporating natural stone, rich wood tones and warm colors. Whether its business, adventure, or relaxation that brings you to Coles County the Comfort Suites Mattoon has you covered.The Comfort Suites Mattoon is conveniently located off of Exit 190B from I-57. Our all-suite hotel is located in the heart of the Mattoon business district and is within walking distance to several restaurants as well as shopping centers. Only minutes away from area attraction including Eastern Illinois University, Lake Land Collage, Lincoln Log Cabin, and Tanger Outlet Center. Enjoy the great outdoors with a walk through Douglas Hart Nature Center or Rockome Gardens, the stepping stone to Illinois Amish Country. The area's best fishing and boating can be found at Lake Mattoon or a short drive over to Lake Shelbyville. Our contemporary design and Hometown Hospitality feel welcomes all types of travelers. Both vacationers and business travelers will appreciate the extras we've added including triple sheeted bedding, flat panel HD televisions, queen sized sleeper sofas, microwaves and refrigerators in all guest suites. If business brings you to Mattoon, IL, we've added features designed to keep you productive on the road including complimentary high-speed Internet that ensures you're always connected with the home and office, an oversized desk accompanied by an ergonomic office chair and Your Suites Success Re-Charge Device. ... more   less 

Additional Information about Comfort Suites Mattoon

Address: 1408 East Broadway, Mattoon, IL 61938
Region: United States > Illinois > Mattoon
Price Range: $130 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Mattoon 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Suites Mattoon Hotel Mattoon
Mattoon Comfort Suites
Hotel Style:
#2 Green Hotel in Mattoon
#3 Business Hotel in Mattoon
#5 Family Hotel in Mattoon
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Questions & Answers

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Questions? Get answers from Comfort Suites Mattoon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor in the back worked for us. (#204)”
 of 5 bubbles SteveH920, 13 Nov 2016 | Read review
“Higher floors are quieter!!!”
 of 5 bubbles Arlenelovesit, 18 Oct 2016 | Read review
“Don't let being in a smaller market keep you from booking here.”
 of 5 bubbles M4372ATrobertd, 22 May 2016 | Read review
“Choose the top floor.”
 of 5 bubbles 587janay, 25 Apr 2016 | Read review
“All the rooms are the same so it doesn't matter”
 of 5 bubbles A3189YFashleyw, 4 Aug 2015 | Read review
5 of 5