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Super 8 Metropolis

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1 room 2 adults 0 children
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Super 8 Metropolis
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358 Reviews from our TripAdvisor Community

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Showing 357: English reviews
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Chicago, Illinois
Reviewed 6 days ago NEW

The staff is very nice. The owner could try taking lessons in being polite from them. Disappointed in his response to concerns is an understatement. The hotel had plumbing issues. We left for the 3 hours is needed to be fixed. 5 and a half hours later, still no running water. The owner still wanted us to wait...with 2 children.....and...

Review collected in partnership with Super 8
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Thank E8698VZmariat
Lamar, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 14 September 2016

We reserved this room ahead of arrival using our Wyndham Rewards points. Very pleased with our stay. You can tell it is an older building but they have worked to keep it up to date. The pool and hot tub were great!

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Thank lgrksmith
About Hotel's Favourite Review
mark k, General Manager at Super 8 Metropolis, responded to this review

Thanks for staying at our hotel. We appreciate your business. We also would like to thank you for taking the time to fill out a survey on Trip Advisor. We are glad you enjoyed your stay and look forward to serving you again in the future. Thanks,

Illinois City, Illinois
Reviewed 1 week ago

I would keep on driving bye. Room and bathroom was dirty and sheets were stained. Slept ontop of blanket and did not even step in the dirty tub!

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Thank L8614IOkimberlym
Jay P, Manager at Super 8 Metropolis, responded to this review

Thank you for taking the time out of your day and writing a review. I apologize for the dirty sheets, that is definitely not acceptable. The housekeepers must have forgotten to put them into reclaim and rags. I assure you I have straightened it out with them and this will not happen again. I have also talked to them about...

Merrillville, Indiana
Reviewed 1 week ago

Overall this hotel was okay for the price. It had the lowest price we could find in the area and did the job. The place was a little dirtier than I would have preferred and the breakfast was very, very limited but we were there visiting family so we just ate with them. I would possibly consider staying here again...

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Thank A8421CMrachelp
Jay P, Manager at Super 8 Metropolis, responded to this review

Thank you for taking the time out of your day and writing a review. I apologize that you thought the property was dirty. I have personally inspected every room and cleaned up and have hired staff to clean the property on the outside. Along with that, we are shampoo every room carpet in the building regularly to keep it clean...

Panama City Beach, Florida
Reviewed 2 weeks ago

We were traveling to Florida for spring break. Thought this was a good place to stop. It stunk like cigarettes throughout. The bathroom was dirty and we didn't walk around without shoes and the beds were hard.

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Thank Valerie B
Jay P, Manager at Super 8 Metropolis, responded to this review

Thank you for taking the time out of your day and writing a review. I apologize for the inconveniences. That is definitely not the experience we are trying to provide. I have addressed the issue with the bathroom with my housekeeping staff and assure you it will never happen again. I am sorry our beds were uncomfortable, most of them...

Nashville, Tennessee
Reviewed 3 weeks ago

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Thank A9612NQll
Jay P, Manager at Super 8 Metropolis, responded to this review

Reviewed 4 weeks ago via mobile

We ordered a nonsmoking standard king bed room online and instead we walked into a smoking double bed room instead. Room doesn't have a refrigerator either when other super 8's have refrigerator. Not worth the money.

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Thank Mindy H
Jay P, Manager at Super 8 Metropolis, responded to this review

Thank you for taking the time out of your day and writing a review, we really appreciate it. I am extremely sorry your stay was not up to par and will make every effort to make things right. Almost all of our rooms have refrigerators in them and if there is not, we are able to shift you into a...

Springfield, Illinois
Reviewed 17 March 2017

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Thank Paul B
Jay P, Manager at Super 8 Metropolis, responded to this review

Westcliffe, Colorado
Reviewed 16 March 2017

I booked a room at this property as an overnight stay on a two day road trip. Easy to find off the interstate. Room was comfortable and quiet and appeared to have been remodeled fairly recently. Typical budget hotel continental breakfast with a limited selection, but it was ready as promised at 6am when I left. Overall I felt that...

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Thank Larry T
Jay P, Manager at Super 8 Metropolis, responded to this review

Thank you for taking the time out of your day and writing a review about us, we really appreciate it. We are extremely glad that you enjoyed your stay and take pride in our clean and comfortable rooms. We look forward to serving you again in the future.

Atlanta, Georgia
Reviewed 11 March 2017

Toilet not functioning, when we talked to the front desk all they did was hand us a plunger. Coffee packets opened, weird smell.

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Thank charlenes285
Jay P, Manager at Super 8 Metropolis, responded to this review

Thank you for taking the time out of your day and writing a review. I apologize about the issues you had, that is definitely not the experience we are trying to provide to our guests. I guarantee that the issues described will be addressed and fixed. I hope to see you back in the future to change your mind about...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Super 8 Metropolis

Address: 2055 East 5th Street, Metropolis, IL 62960
Region: United States > Illinois > Metropolis
Price Range: $85 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Metropolis 2*
Number of rooms: 63
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Questions & Answers

Here's what travellers have asked, with answers from Super 8 Metropolis staff and other travellers.
1 question
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College Station, Texas

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Questions? Get answers from Super 8 Metropolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Far enough off of the highway so that all rooms are quiet”
LarryT572, 16 Mar 2017 | Read review
“If you cant climb stairs ask for a downstairs room.”
ChadT108, 7 Jul 2016 | Read review
“Our room was quiet, stairs to second floor were not bad for someone with a bad knee”
carlad876, 6 Sep 2015 | Read review
“There are no bad rooms, however, they do offer everclean rooms for those who need specially filtered air.”
nbuch4242, 8 Aug 2015 | Read review
“Ask for a room near your motorcycle and they'll put you very close to it.”
Dietcokeani, 21 Jul 2015 | Read review
5 of 5