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Harrah's Metropolis

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Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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1,609 Reviews from our TripAdvisor Community

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Showing 1,607: English reviews
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Jackson, Michigan
Reviewed yesterday NEW

Beautiful "old flavor" hotel rooms - neat and clean; service (from check-in to check-out) was warm and friendly. The food in the "main" dining room was excellent! Would not suggest use of "room service" (which is actually take-out delivered to the room in sacks)

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Helpful?
Thank Manya O
Indianapolis, Indiana
Reviewed yesterday NEWvia mobile

You have really updated to place and kept it clean only downfall is that they don't have many updated machines that need to be more of them with the little limited space that they have not a big casino but still fun and very loose slots just have to be at the right place at the right time

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Helpful?
Thank Joshua D
Owensboro
Reviewed yesterday NEW

We experienced problems at check in with a first assigned room not being ready. second room the key cards didn't work and had to be replaced. Three visits to the desk. Beds very comfortable. Shower just so so. Guessing it is because water pressure is reduced to save water. facilities appeared to be clean and parking is near to hotel/casino....

Review collected in partnership with Caesars Entertainment
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Thank Mary R
United States
Reviewed yesterday NEW

Love the rooms and the beds are very comfortable. I always feel pampered when I go there. Service in the casino is absolutely great. People are very friendly . It's an awesome place to spend a few nights.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Dianne J
Millington
Reviewed 2 days ago NEW

This property is fun and the very best part is that it is smoke free. Restaurant food was good and service was good. Rooms were clean and fresh. While it can get crowded, there is still room to move around and play games without feeling cramped.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Marshall A
Smyrna
Reviewed 2 days ago NEW

Nice rooms, clean, organized and very neat. The location is very convenience, and plenty of parking lot. Great service, very polite and charming employees. Will highly recommended to family and friends.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank 66gisell
Lebanon
Reviewed 2 days ago NEW

We stay here all the time. We stay here at least once a month. The staff is always pleasant and meet all our needs and expectations. The rooms are always clean and comfortable. Parking is never a problem. We will continue our monthly visits.

Review collected in partnership with Caesars Entertainment
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Thank Susan R
Ashland City
Reviewed 2 days ago NEW

I love going to metropolis..Great hospitality,great band on weekends and very friendly staff..I win 90% of the time going to this casino I would recommend it to anyone looking to have a great time.....

Review collected in partnership with Caesars Entertainment
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Thank Devin B
Reviewed 3 days ago NEW

The room was clean but the staff was very unaccommodating and unhelpful. Everytime we asked for anything or asked a question we got the response" we only do that on the weekends" or "I'm not sure". It's alright if someone isn't sure to the answer of a question but the staff didn't offer to ever try to find the answer...

Review collected in partnership with Caesars Entertainment
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Thank Krystal J
Harrisburg
Reviewed 3 days ago NEW

Very nice time from checkin to checkout ! Employees in casino were very attentive and pleasant. Rooms were clean and ready even tho I arrived early I was able to checkin and go to a room. I requested certain room sites and they had it available. Would have liked a more expanded menu from Bridges but I was pleased with...

Review collected in partnership with Caesars Entertainment
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Thank Jerry E

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about Harrah's Metropolis

Address: 100 E Front St, Metropolis, IL 62960-2257
Region: United States > Illinois > Metropolis
Price Range: $95 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harrah's Metropolis 3.5*
Number of rooms: 258
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Also Known As:
Harrah`s Metropolis Hotel Metropolis
Harrahs Metropolis Hotel
Harrahs Hotel Metropolis
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Questions & Answers

Here's what travellers have asked, with answers from Harrah's Metropolis staff and other travellers.
14 questions
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Nashville, Tennessee
6 months ago
10 months ago
Martin, Tennessee

See all questions (14)

Questions? Get answers from Harrah's Metropolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a room right off the elevator for easier access/egress”
 of 5 bubbles manyao2015, 25 Mar 2017 | Read review
“Rooms face Ohio river on one side and town on north side. Prefer river side as there isn't much in town. rooms above third floor provide best views.”
 of 5 bubbles R6980FOmaryr, 25 Mar 2017 | Read review
“Rooms were clean and nice looking. Liked that you could set your own comfort level.”
 of 5 bubbles jerrye321, 23 Mar 2017 | Read review
“Ask for a room that overlooks the Ohio River”
 of 5 bubbles 47tamarah, 23 Mar 2017 | Read review
“Rooms are fine. Clean, and the maids are very friendly, unlike the staff in the casino.”
 of 5 bubbles crystalr638, 19 Mar 2017 | Read review
5 of 5