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Harrah's Metropolis

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1 room 2 adults 0 children
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1,606 Reviews from our TripAdvisor Community

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There are newer reviews for Harrah's Metropolis
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Showing 1,604: English reviews
Crossville
Reviewed 4 weeks ago

The rooms at Harrah's Metropolis are very nice. The casino is not fantastic but not horrible either. It seems smaller since it is no longer on the water. There didn't seem to be much winning going on. Lots of people were just sitting around in the casino.

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank bethp351
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for sharing your recent experience at our resort. We appreciate that you took the time to review us. If you would like to discuss further, please contact us here: Methotelmgr@caesars.com

Rockford, Illinois
Reviewed 5 weeks ago

After staying there, at checkout we were told we owed more than quoted and checked in for. After arguing with management for 30 mins, being disrespected, told I was a liar and management threatened to charge me more than my paperwork, they finally gave in after I had to prove myself many times. Management was on a power trip and...

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Thank jennhauch3
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for sharing your comments about your recent stay at Harrrah's. We apologize for the lack of customer service you received at check out. We’ll be sharing your concerns with our Hotel Management to ensure processes are improved for all guests. Please contact us here to discuss your stay more: Methotelmgr@caesars.com

Robinson
Reviewed 5 weeks ago

The slot machines were way to tight. I put lots of money in machines and never won even enough to play. Everybody was saying the same thing. The slots need to loosened up some it would be a better experience.

Review collected in partnership with Caesars Entertainment
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Thank johnjL5154HH
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. If you would like to discuss your experience in more detail we would love to hear from you at: Methotelmgr@caesars.com

minocqua, wi
Reviewed 16 February 2017

This casino was a pleasant surprise in the middle of what seems like a dying town. It was very clean and well lit and nicely decorated. It was small, but I wasn't surprised. If we were traveling through again, we will stop by for a couple of hours.

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Thank Anne A
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for your review. We look forward to welcoming you back to our establishment.

Nashville
Reviewed 15 February 2017

It has changed drastically. Nothing seems to be in favor of true players. Not only are the cash comps taken away for this terrible replacement called free play. When you do get other rewards, if you cannot make it on that specific given day, you are just out of luck. Really does not makes you want to play more

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Thank byronp684
Reviewed 15 February 2017

Had a very enjoyable time. The bell and casino staffs were helpful and assisted as needed. The room was clean and, except for a pool, the hotel had all the amenities one would generally expect. Good experience.

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Thank Scott H
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. We are thrilled with your compliments and are delighted that we exceeded your expectations. If you would like to discuss your experience in more detail we would love to hear from you at: Methotelmgr@caesars.com

White House
Reviewed 14 February 2017

Enjoyed our visit to Metropolis. Food at the buffet was great. Availability of machines was great. Minimal waiting. Other customers were friendly. Very inviting atmosphere. A great place to visit. Thank you!

Review collected in partnership with Caesars Entertainment
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Thank 878mistyn
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for your review. We're pleased to hear that you enjoyed your stay with us, especially our buffet and the hotel! We look forward to welcoming you back to our establishment.

Hopkinsville, Kentucky
Reviewed 13 February 2017

I booked a handicapped accessible room to accommodate my husband's physical limitations with Parkinson's Disease. To insure that we had all his needs covered, I packed his 4 wheeled walker, a transport chair with cushion and a bed railing to facilitate his being able to get in and out of a chair and a bed. Upon checking into the room,...

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Helpful?
Thank skipper580
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for sharing your comments about your recent visit with Harrah's Metropolis. It is very unfortunate that the room did not provide the accessibility that you required. We appreciate the helpful information that you have provided. We’ll be sharing your concerns with our Hotel Management to ensure processes are improved for all guests.

Wisconsin
Reviewed 13 February 2017

We stayed with our dog. The dog friendly room was very nice and access to the dog exercise area was easy. Down the elevator to the ground floor and out the door. Down the block was a large area for dog exercise. The staff in the Bridges restaurant were very nice, congenial, witty and efficient. All in all, a very...

Review collected in partnership with Caesars Entertainment
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Helpful?
Thank Dennis P
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for sharing such helpful details about your stay. We are thrilled with your compliments and are delighted that we exceeded your expectations. We hope to have the opportunity to welcome you back to Harrah's Metropolis Casino & Hotel.

Paducah
Reviewed 13 February 2017

clean and quiet and would be returning when i am able to get the free time in the spring or summer months i look forward to visiting again for another great getaway because it is always a treat and a chance to relax

Review collected in partnership with Caesars Entertainment
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Thank eveonh
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. We are thrilled with your compliments and are delighted that we exceeded your expectations. We hope to have the opportunity to welcome you back to Harrah's Metropolis Casino & Hotel.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about Harrah's Metropolis

Address: 100 E Front St, Metropolis, IL 62960-2257
Region: United States > Illinois > Metropolis
Price Range: $95 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harrah's Metropolis 3.5*
Number of rooms: 258
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Also Known As:
Harrah`s Metropolis Hotel Metropolis
Harrahs Metropolis Hotel
Harrahs Hotel Metropolis
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Questions & Answers

Here's what travellers have asked, with answers from Harrah's Metropolis staff and other travellers.
14 questions
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Nashville, Tennessee
6 months ago
10 months ago
Martin, Tennessee

See all questions (14)

Questions? Get answers from Harrah's Metropolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were clean and nice looking. Liked that you could set your own comfort level.”
 of 5 bubbles jerrye321, 23 Mar 2017 | Read review
“Ask for a room that overlooks the Ohio River”
 of 5 bubbles 47tamarah, 23 Mar 2017 | Read review
“Rooms are fine. Clean, and the maids are very friendly, unlike the staff in the casino.”
 of 5 bubbles crystalr638, 19 Mar 2017 | Read review
“had no money to leave tip for anyone !!”
 of 5 bubbles 376bonniew, 16 Mar 2017 | Read review
“Did not stay in the hotel. ”
 of 5 bubbles sherrys574, 16 Mar 2017 | Read review
5 of 5