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Harrah's Metropolis

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1,352 Reviews from our TripAdvisor Community

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There are newer reviews for Harrah's Metropolis
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Showing 1,350: English reviews
Monteagle
Reviewed 27 September 2016

We recently were returning from a long trip home from Branson, Mo. It wasn't Branson, but the shortcuts that we were told to take, that made the trip so bad. So we decided to take a much needed break from driving & stop by Metropolis for some gambling. I had gotten online to see if we could possibly get a...

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Helpful?
Thank 986earln
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. We are thrilled with your compliments and are delighted that we exceeded your expectations. We hope to have the opportunity to welcome you back to Harrah's Metropolis Casino & Hotel. If you would like to contact us to discuss your experience in more detail we would love to hear from...

Harrisburg
Reviewed 27 September 2016

Great place to go with a group of friends! Employees are very welcoming! Buffet food was tasty and we enjoyed the viriety offered! The deserts were also tasty and it was nice that our waiter offered coffee during desert!

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Thank V6572WBdavidd
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for your review. We're pleased to hear that you enjoyed your stay with us, especially our buffet and the hotel! We look forward to welcoming you back to our establishment.

Milwaukee, Wisconsin
Reviewed 27 September 2016

From check in to check out the staff is fantastic. Front desk, security, servers in the restaurants, all go above and beyond to make sure your stay is great. Bridges has fabulous food for breakfast, lunch and dinner. The buffet offers a large variety of foods that are always fresh....and the desserts are to die for. Our room was clean...

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Thank Ponceinlet711
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. We are thrilled with your compliments and are delighted that we exceeded your expectations. We look forward to welcoming you back on your next visit to Harrah's Metropolis.

Indiana.
Reviewed 27 September 2016

Table Games staff is full of personality- slots are very attentive and beverage will keep 'em coming- don't forget to get some DELICIOUS Bridges breakfast before you leave, the scrambler is the bomb!!!

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Thank Lisa M
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. We are thrilled with your compliments and are delighted that we exceeded your expectations. We look forward to welcoming you back to our establishment.

RUTHERFORD
Reviewed 26 September 2016

The rooms were very nice and beds were really comfortable. Love This Casino and its employees. Will be going back often to stay here. There is also a lot to do while you are in Metropolis. Would recommend to all my friends.

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Thank UpsetRutherford
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. We are thrilled with your compliments and are delighted that we exceeded your expectations. We look forward to welcoming you back to our establishment.

Staunton
Reviewed 26 September 2016

Don't bother going to the Total Rewards desk, they ignore you. Received better service from the security guards. Rooms were average. Casino is small. We went on a Thursday night, not crowded at all. Most machines were open.

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Thank ritatA3199YF
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review us. We are glad to hear you had such a pleasant experience with our security staff. We hope to have the opportunity to welcome you back to Harrah's Metropolis Casino & Hotel. If you would like to contact us to discuss your experience in more detail we would love to hear from...

Antioch
Reviewed 26 September 2016

My experience was good I really count complain. I lost a lot of money but I always go back bed issue everyone there is oh so friendly and caring. Great experience . Metropolis is small but cozy and warming.

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Thank biancaf543
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for your review. We're pleased to hear that you enjoyed your visit with us! We look forward to welcoming you back to our establishment.

Indianapolis, Indiana
Reviewed 25 September 2016 via mobile

My husband and I come to Paducah every year for the BBQ festival and sometimes we stay at Harrah's hotel and if not, we always make sure we go to the casino like this time. We have noticed in the last couple years and mostly since they did all the renovations that not a lot of people win. For a...

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Thank Dalia H
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review us. We hope to have the opportunity to welcome you back to Harrah's Metropolis Casino & Hotel so you can try your luck again. If you would like to contact us to discuss your experience in more detail we would love to hear from you at: Methotelmgr@caesars.com

Warner Robins, Georgia
Reviewed 24 September 2016 via mobile

Today I have been blessed to be able to stay at this high end high rolling hotel and casino, from the time we called and told when they helped us unload our bags and even brought us about 6 waters bottles. It was very thoughtful and nice for them to also give us chocolate style poker chips...This is just what...

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Thank dunnonsite
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. We are thrilled with your compliments and are delighted that we exceeded your expectations. We hope to have the opportunity to welcome you back to Harrah's Metropolis Casino & Hotel. If you would like to contact us to discuss your experience in more detail we would love to hear from...

Tulsa, Oklahoma
Reviewed 24 September 2016

The valet parking folks were great to visit with, the hotel lobby was sparkling and there were bellmen to help with your bags. The rooms were attractive but needed some maintenance. The bed was comfortable, it was quiet and we slept well.

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Thank hearttreas
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for taking the time to review with us. We are thrilled with your compliments and are delighted that we exceeded your expectations. We hope to have the opportunity to welcome you back to Harrah's Metropolis Casino & Hotel. If you would like to contact us to discuss your experience in more detail we would love to hear from...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about Harrah's Metropolis

Address: 100 E Front St, Metropolis, IL 62960-2257
Region: United States > Illinois > Metropolis
Price Range: $94 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harrah's Metropolis 3.5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Harrah`s Metropolis Hotel Metropolis
Harrahs Metropolis Hotel
Harrahs Hotel Metropolis
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Questions & Answers

Here's what travellers have asked, with answers from Harrah's Metropolis staff and other travellers.
13 questions
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Nashville, Tennessee
3 months ago
6 months ago
Martin, Tennessee
Centralia, Illinois, United States
over a year ago

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Questions? Get answers from Harrah's Metropolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for river view rooms!”
 of 5 bubbles mermaid807, 30 Nov 2016 | Read review
“The rooms were very nice and comfortable. Helped you feel at ease and very safe. Our coffee pot did not work and the staff would have brought us a new one however we did not ask. Thanks again for a wonderful visit.”
 of 5 bubbles tonyaf856, 28 Nov 2016 | Read review
“Rooms on the back side have a view of the Ohio river (3rd floor and up)”
 of 5 bubbles quala2016, 26 Nov 2016 | Read review
“Our room was beautiful and let's face it, you usually sleep better in your own bed no matter where you are staying.”
 of 5 bubbles larrymP454HT, 25 Nov 2016 | Read review
“Either the double queen or the single king beds are comfortable. Rooms are spacious.”
 of 5 bubbles I4490FScarolp, 25 Nov 2016 | Read review
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