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Harrah's Metropolis

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Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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1,604 Reviews from our TripAdvisor Community

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There are newer reviews for Harrah's Metropolis
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Showing 1,602: English reviews
Nashville
Reviewed 4 weeks ago

Fun outing. Liked slot machines. Short drive from Nashville,tn. Would've een great if I won!! Nice casino. Friends had fun. Coming back soon. Wanting to when money! Buffet can be better with more variety.

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Helpful?
Thank lesliecV3928RE
White House
Reviewed 4 weeks ago

Hotel room was clean and comfortable. It had all of the amenities needed. We loved the layout and the lighting. The only problem was the remote for the TV didn't work well. Only spent one night but all in all, hotel was nice.

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Thank slcj1025
Nashville
Reviewed 4 weeks ago

It was my first casino trip and I loved it food was great people were friendly .the facility was extremely clean. Staff constantly check to see if you need drinks or anything ,I will definitely be taking another trip here in the near future

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Thank laurenbT3394XY
Tiline
Reviewed 4 weeks ago

Our overall experience was pretty good. We love the buffet at Fresh. The room was nice, except the carpet had several stains. Some of the decor needs to be updated, so it doesn't look old and tired. We enjoyed our experience and would definitely go again.

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Thank sylviak141
Marietta
Reviewed 4 weeks ago

We were surprised that we could even get a room for a Saturday night a week in advance. It was comped which was nice...had to pay the resort fee. We were greeted by a very nice man as we walked in the door and he checked us in early. The room was very nice and very clean. We were able...

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Thank charlesr645
Mequon
Reviewed 4 weeks ago

Excellent customer service. Rooms were very nice and you cannot beat the price! Will most definitely stop again on our next road trip to Atlanta. Family fri bday even though there was a casino inside the hotel.

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Thank S6719VVmichelleb
Wauseon, Ohio
Reviewed 4 weeks ago

This was our first time at Harrah's Metropolis and they lived up to the Harrah's reputation for excellent service. The room was nice and the staff was warm and friendly. The casino was small but had a great cocktail service. The buffet was very good with a large selection of items to choose from. If this casino was closer to...

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Thank Chief2681
Rickman, Tennessee
Reviewed 4 weeks ago

We stayed at the hotel on Valentine's Day, and the hotel is very nice. We were able to bring our dog with which was really a plus. The downside there was that when I called Harrah's to make my reservation, I was told that the special that I was receiving was all inclusive and I didn't have to pay the...

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Thank richshar72
Crossville
Reviewed 4 weeks ago

The rooms at Harrah's Metropolis are very nice. The casino is not fantastic but not horrible either. It seems smaller since it is no longer on the water. There didn't seem to be much winning going on. Lots of people were just sitting around in the casino.

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Thank bethp351
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for sharing your recent experience at our resort. We appreciate that you took the time to review us. If you would like to discuss further, please contact us here: Methotelmgr@caesars.com

Rockford, Illinois
Reviewed 4 weeks ago

After staying there, at checkout we were told we owed more than quoted and checked in for. After arguing with management for 30 mins, being disrespected, told I was a liar and management threatened to charge me more than my paperwork, they finally gave in after I had to prove myself many times. Management was on a power trip and...

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Helpful?
Thank jennhauch3
452kyrew, Front Office Manager at Harrah's Metropolis, responded to this review

Thank you for sharing your comments about your recent stay at Harrrah's. We apologize for the lack of customer service you received at check out. We’ll be sharing your concerns with our Hotel Management to ensure processes are improved for all guests. Please contact us here to discuss your stay more: Methotelmgr@caesars.com

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about Harrah's Metropolis

Address: 100 E Front St, Metropolis, IL 62960-2257
Region: United States > Illinois > Metropolis
Price Range: $95 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harrah's Metropolis 3.5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Harrah`s Metropolis Hotel Metropolis
Harrahs Metropolis Hotel
Harrahs Hotel Metropolis
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Questions & Answers

Here's what travellers have asked, with answers from Harrah's Metropolis staff and other travellers.
14 questions
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Nashville, Tennessee
6 months ago
10 months ago
Martin, Tennessee

See all questions (14)

Questions? Get answers from Harrah's Metropolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were clean and nice looking. Liked that you could set your own comfort level.”
 of 5 bubbles jerrye321, 23 Mar 2017 | Read review
“Ask for a room that overlooks the Ohio River”
 of 5 bubbles 47tamarah, 23 Mar 2017 | Read review
“Rooms are fine. Clean, and the maids are very friendly, unlike the staff in the casino.”
 of 5 bubbles crystalr638, 19 Mar 2017 | Read review
“had no money to leave tip for anyone !!”
 of 5 bubbles 376bonniew, 16 Mar 2017 | Read review
“Did not stay in the hotel. ”
 of 5 bubbles sherrys574, 16 Mar 2017 | Read review
5 of 5