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All reviewsroom was cleanyoung man at the front deskthe pool area was nicefree hot breakfastbathroom doorcinnamon rollsquiet locationyogurtgreat showerking suitemini fridgea nice place to staystayed here for one nightsuperman museumbiscuits and gravynice breakfastwould definitely stay here again
We arrived at 1:00am. Front desk lady provide very efficient check-in service and friendly, big smile, and helpful. Clean, quite, and comfortable. Great stopover on a long road trip. Easy access, yet no highway noise. Recommend.
We checked in late. Front desk guy seemed bothered by us. Very short, no directions on where to go, when breakfast is(only till 930am). Hotel pool VERY tiny. Hotel fitness center - a closet with 2 pieces of equipment..terrible. The room was musty. I wore...More
Response from Vic M, General Manager at Holiday Inn Express MetropolisResponded 21 August 2015
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. I regret that you had a bad experience with the...More
The hotel is not updated. We have stayed in many HIE and this is by far the oldest of them all. It feels a little dingy. Out too was really hot when we got in and turned the AC down, but it never really cooled...More
Literally just off the interstate, we arrived about 2am on 8/8. Front desk clerk,was very friendly. The room was cozy and very clean. The pillows...man the pillows were just tops. Just sunk right into them. That ALONE gets 5 stars! Housekeeping staff were very friendly...More
Great rate, room, staff, breakfast, and service. Did not notice in office area, but hallways on floors wreak of mildew smell. The room I occupied did not have evidence of mildew nor smell of mildew. I saw review comments on the mildew after I booked,...More
Response from Vic M, General Manager at Holiday Inn Express MetropolisResponded 11 August 2015
Thank you for sharing your feedback regarding your stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations at a competitive value....More