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Super 8 Mokena/Frankfort /I-80

Booking.comUS$60*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Super 8 Mokena\/Frankfort \/I-80
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283 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Start your review of Super 8 Mokena/Frankfort /I-80
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Rock Falls, Illinois
Reviewed 1 week ago

Review collected in partnership with Super 8
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Helpful?
Thank Janel S
Aurora, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 21 October 2016

Tammy at this hotel, checked me in. I went thru a 3rd party reservation agent, their card was denied, she called, and was told there would be at least a 26 minute hold time. I was tired, and didn't really want to stand there for that duration. Tammy worked with me, got me my room, and continued to work with...

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Helpful?
Thank Karen M
About Hotel's Favourite Review
General M, Front Office Manager at Super 8 Mokena/Frankfort /I-80, responded to this review

Hi Karen, I am beyond glad that your stay was a very pleasant and great one. Here at Super 8 Mokena we take our Guest serious and their business is very valuable to us as well as the customer/ hotel relationship we like to build with nay of our guest. Whether you are a regular, frequent, or one night stay,...

Mokena, Illinois
Reviewed 1 week ago

These people go above and beyond, they treat me like royalty, always have a room, and always make sure I'm taking care of. Jenna, bobby, brenda, all of them do thier best for me and I'm eternally thankful!!!

Review collected in partnership with Super 8
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Thank micahf208
Reviewed 2 weeks ago via mobile

Showed up for reservation, was told we didn't have a reservation. Attempted yo give confirmation, only yo be told again no reservation. Got home, received an email showing we were charged, told yo come back, 3 hours after we left, apparently they gound reservayion and refused to refund our money. Contacting debit card to fight charges. Can't believe they expected...

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Helpful?
Thank Paula J
General M, Front Office Manager at Super 8 Mokena/Frankfort /I-80, responded to this review

Hi Paula/Dean Jennings, I am sorry you had some trouble with your reservation. I , the manager took care of your husband directly when he came in and tried cancelling the reservation he stated he had booked through Hotels.com for the arrival date of May 7th. He gave me his name, I searched his name through arrivals, cancellations, and future...

Vandalia, Michigan
Reviewed 3 weeks ago

Review collected in partnership with Super 8
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Thank LoisG415
General M, Front Office Manager at Super 8 Mokena/Frankfort /I-80, responded to this review

Spokane, Washington
Reviewed 4 weeks ago

We stayed at the super 8 Mokena for two weeks and it was like staying with family. The staff was so friendly and helpful. Most me stay was in the hotel and I couldn't of asked for better service. even after booking.com threw us for a doozy and hit us with a 1000 dollar charge apparently we were only charged...

Review collected in partnership with Super 8
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Thank H2654PEdeborahc
General M, Front Office Manager at Super 8 Mokena/Frankfort /I-80, responded to this review

Hello Debbie, Let me start by saying it was a great pleasure serving you. We enjoyed having you here with us. And we definitely cannot wait for your return. Thank you so much for giving us the opportunity to show you what great service we have to offer.

Natchez, Mississippi
Reviewed 4 April 2017

It was just a motel room nothing special and no one when out of there way to make it special. The entire 3rd floor smelled like a party was going on, a pot party.

Review collected in partnership with Super 8
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Thank 996sidneya
General M, Front Office Manager at Super 8 Mokena/Frankfort /I-80, responded to this review

I am sorry you weren't satisfied with your stay. We do have smoking rooms but we do not allow any pot smoking. If we would've been made aware I can assure you we would have handled the situation, our guest comfort is always a priority to us.

Peoria, Illinois, United States
Reviewed 4 April 2017

Review collected in partnership with Super 8
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Thank Stacie H
General M, Front Office Manager at Super 8 Mokena/Frankfort /I-80, responded to this review

Oklahoma City, Oklahoma
Reviewed 29 March 2017

On a trip to Detroit, I stopped in Mokena for fuel. my GPS advised of an hour or more delay, to Geary, IN, due an accident on the Interstate. Trying to always use Wyndham properties, I walked in. No problem getting a room, smoking on the third floor and a elevator that worked. Even with a AAA discount I still...

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Thank RippedOff42
General M, Front Office Manager at Super 8 Mokena/Frankfort /I-80, responded to this review

Thank you for giving us your feed back. I am sorry you had to unplug the light plugs in order to get your CPAP machine in, I wished you would've called the front desk so we could've helped and provided you with an extension or something that would've made it easier for you. I am sorry you also felt our...

34275
Reviewed 22 March 2017

We arrived after an 11 hour drive from PA, ready for a treat. Check -in was just that. Nice. The hotel is an old property but has been refurbished recently. Big rooms, clean, very clean. The only issue was that the walls seemed thing. . . we heard the phone conversation from next door. Breakfast was not as super as...

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Helpful?
Thank vanm2017
General M, General Manager at Super 8 Mokena/Frankfort /I-80, responded to this review

Hi Van, I will like to take the time and thank you for giving us a great review. We work hard towards assuring our guest are happy and welcomed with great customer service. Thank you for staying with us.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Super 8 Mokena/Frankfort /I-80

Address: 9485 W 191st St, Mokena, IL 60448-8308
Region: United States > Illinois > Mokena
Price Range: $88 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Mokena/Frankfort /I-80 2*
Number of rooms: 69
Reservation Options:
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Also Known As:
Super 8 Mokena/Frankfort/i-80 Hotel Mokena
Mokena Super Eight
Mokena Super 8
Super Eight Mokena
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Questions & Answers

Questions? Get answers from Super 8 Mokena/Frankfort /I-80 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dennys, across the street. open 24 hours”
RippedOff42, 29 Mar 2017 | Read review
“Its worth the extra bucks to go to other hotel”
pthata, 5 Mar 2017 | Read review
“I got the queen suite, it was nice and spacious for the price”
karenmA5167SK, 21 Oct 2016 | Read review
“Only saw the one room but im sure the staff would find a better one than we had.”
kenlovekona, 28 Jun 2016 | Read review
“Go to a different hotel.”
SpringPeeper, 12 Jun 2016 | Read review
5 of 5
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US$60* /night
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Prices are for 1 room, 2 adults
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