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BEST WESTERN Morton Grove Inn

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225 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Battle Creek MI
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

Signage made it a bit difficult to find the motel - not very well advertised. Clean, well-appointed room; breakfast was hot and plentiful; quiet room even though under remodeling at this time. Would definitely stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Carla B
Carlos S, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Thank you for your review and choosing our hotel for your hotel accommodations. We appreciate your positive comments regarding our breakfast. I am elated to say that our renovations are near completion and we will have a new lobby, and breakfast room with in a months time. I hope that you will come back again where we will have another... More 

Madison, Wisconsin
1 review
Reviewed 1 week ago

Overall experience was great. Friendly staff, clean comfortable room and good location. The lobby was being remodeled but this did not impact quality of service that we received. I would definitely stay here in the future.

Review collected in partnership with Best Western

Helpful?
Thank Lisa T
Carlos S, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Thank you for your feedback regarding your visit to our hotel. First, I would like to apologize for the renovations that is going on in the hotel. I am happy to announce that we are updating our lobby, guest laundry, and fitness room and breakfast area. I would like to take this time to thank you for noticing our staff... More 

Gonzales, Louisiana
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Stay away from this place unless you like an uncomfortable bed, lousy shower water pressure, sand paper towels and road noise. I would suggest that Best Western take their name off of this place. I had a queen room, but because it was a queen room, no microwave was provided. The parking was horrendous even though the website says that... More 

Helpful?
Thank David H
Carlos S, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Thanks for your feedback. We appreciate any and all feedback as this is the only way we can truly improve. I assure you that we strive to provide better service than what you experienced. We will continue to work to meet your expectations. I can assure your that all issues with housekeeping have been addressed and corrected. It is through... More 

Travellers are raving about these Morton Grove hotels

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here during the renovation of the front lobby. Outside looks typical motel-like. Typically there are 1 to 4 people in the outer hallway smoking. Check in was quick and pleasant. Room was very, very, nice. No smoke smell. However, breakfast was exactly the opposite. Horrible coffee. No milk some times. Most pastries gone by 8:00. However, eggs made in... More 

Helpful?
Thank Kevin B
Carlos S, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Thank you for your feedback regarding your recent visit to our hotel. First, I would like to apologize for the construction that is going on in the hotel. I am happy to announce that we are updating our lobby, guest laundry, fitness room, and breakfast area. Thank you for noticing our recently renovated guest rooms. We really appreciate when a... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Wasnt sure what I was going to get when I pulled up, but I was pleasantly surprised. Room was very clean, recently updated (within past 1-2 years) with new paint, carpet, bedding, TV, bathroom fixtures. Staff was polite and friendly, and helpful with local dining suggestions. The main lobby was under construction so they used one of the rooms as... More 

Helpful?
Thank John M
Carlos S, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Dear John M, We thank you for taking the time to review our Hotel as well as your kind words regarding our wonderful team. We are especially pleased to see that you found our recently renovated guest rooms comfortable and accommodating. Once again, thank you for your review and for choosing the Best Western Morton Grove Inn. Hope to see... More 

Lawrenceville, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We were not aware of renovations. I asked other guests, and they said they weren't made aware before they booked their stays either. The power went out intermittently in the room for our two-day stay. We walked around a cramped room to get breakfast, and on our second day we came home to notice the cleaner(s) had left our door... More 

Review collected in partnership with Best Western

Helpful?
Thank Scbedoo
Carlos S, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Dear Scbedoo, Please accept my sincerest apologies that you were not aware our Lobby was closed but hope that you did enjoy our completely renovated guest rooms. Please know we take your comments regarding your second day very seriously and have addressed them with the team. Our Lobby renovations will be complete before long and we would like the opportunity... More 

Boston, Massachusetts
1 review
Reviewed 4 weeks ago

This was the worst hotel stay experience ever. The pictures on the website do not match what the rooms look like. During our stay, the hotel lobby was being remodeled and completely inaccessible. The exercise room was a storage area for paint and building supplies. We had problems throughout the entire stay (6 nights). I asked for a quiet room... More 

Helpful?
Thank lmatra
Carlos S, Guest Relations Manager at BEST WESTERN Morton Grove Inn, responded to this review

Dear Imatra, I thank you for taking the time to provide candid and detailed feedback on your recent visit. It is our commitment to ensure all of our guests' experiences at our Hotel to be safe, comfortable, and a pleasurable. Based on your feedback, we appear to have failed in meeting your expectations. I also understand and regret that our... More 

Springfield, MO., United States
2 reviews
Reviewed 15 September 2016

We just chose this facility, dropped in, to find a great place to stay, very clean, comfortable, and the best, friendly, connective staff we have ever experienced. We traveled back and for to the inner city, finding in this location a nice accompaniment of surrounding places for dining, fuel, and entertainment, easily within a short drive. We will stay there... More 

Review collected in partnership with Best Western

Helpful?
Thank Charley L S
Toni E, Manager at BEST WESTERN Morton Grove Inn, responded to this review

Dear Charley L S Thank you for your 5 star review and feedback on your last visit at the Best Western. I agree Morton Grove is a great town with several restaurants to choose from, one of my favorites is the Lai Thai Restaurant. We are so happy that you enjoyed your stay. Your review is a highlight of what... More 

1 review
Reviewed 1 September 2016

This hotel was perfect for our overnight stay. Felt very safe in the neighborhood and the staff was very friendly and helpful. The room we stayed in had recently been remodeled and was tastefully decorated and very clean. I would stay here again, no doubt about it!

Review collected in partnership with Best Western

Helpful?
Thank Anne W
Toni E, Manager at BEST WESTERN Morton Grove Inn, responded to this review

Dear Anne W Thank you for your recent review on Trip Advisor. We appreciate your positive comments regarding our hotel. Thank you for recognizing our friendly and helpful staff. I will make sure to share your comments with the staff. Thank you for the wonderful comment regarding our upgrades, we really appreciate when a guest notices the recently updated guestrooms... More 

Circle Pines
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 August 2016

When we pulled up to this motel we were not sure what to think. Its a motel in a strip mall kind of weird. They are working on the lobby which looks like a mess. But the women doing the check in was very nice and helpful. And when we got into the room it was super clean and very... More 

Helpful?
1 Thank Denise B
Toni E, Manager at BEST WESTERN Morton Grove Inn, responded to this review

Dear Denise B Thank you so much for your review. Thank you for all the compliments regarding our hotel. Thank you for the positive comments regarding how “super” clean and updated our guest rooms are, we are so delighted that you stayed with us. I would like to apologize for the construction and any inconvenience we might have caused you,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Morton Grove Inn

Address: 9424 Waukegan Rd, Morton Grove, IL 60053 (Formerly Travelodge)
Region: United States > Illinois > Morton Grove
Price Range: $88 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Morton Grove Inn 2.5*
Number of rooms: 35
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Also Known As:
Best Western Morton Grove Hotel Morton Grove
Morton Grove Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Morton Grove Inn staff and other travellers.
1 question
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Questions? Get answers from BEST WESTERN Morton Grove Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the backside of the motel that backs up to an unlit alley more quiet but not safe IMO”
 of 5 bubbles davidhH8135GW, 18 Nov 2016 | Read review
“Rooms in the back (west side) will be off the street and quieter.”
 of 5 bubbles W685OBjohnm, 7 Nov 2016 | Read review
“Back room is quieter, but feels unsafe. Construction and pet noises abound.”
 of 5 bubbles lmatra, 4 Nov 2016 | Read review
“Select a room towards the back of the hotel its essentially a hassle free parking area”
 of 5 bubbles azleev, 9 Apr 2016 | Read review
“Call and ask the front desk to address any concerns for you...I like the second floor corner and so they hooked me up!”
 of 5 bubbles EvanDaleGlaser, 12 Nov 2015 | Read review
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