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Hotel Arista at CityGate Centre

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Hotel Arista at CityGate Centre
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399 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Atlanta, Georgia
Reviewed 9 October 2015

My last visit to Hotel Arista I left with one less dress than I'd arrived with. I did not realize the dress was missing until I got home and unpacked my bag. I immediately called the hotel and they told me they would check into it and call me back. 3 days later I still hadn't heard from them and...

2Thank AtlantaAsh
Anne S, Front Office Manager at Hotel Arista at CityGate Centre, responded to this review

On behalf of Hotel Arista, I would like to first and foremost apologize that we fell short of your expectations and I would be very grateful if we could discuss further your recent stay. We strive to provide effortless service at Hotel Arista and we appreciate your feedback. My name is Anne and I am the Front Office Manager at...

Hook, United Kingdom
Reviewed 8 October 2015

Very stylish business hotel, rooms were very nicely laid out and modern. Beds were comfortable. Reception staff were friendly and helpful. It was Labor day when I stayed and I’d be surprised if there were any more than a handful of guests at the hotel, it was very quiet. As a result I ventured out for dinner rather than eat...

Thank Battyw
Aurora, IL
Reviewed 5 October 2015

To surprise my husband, I booked us into the hotel solely based on reviews. It was spectacular from check in to check out. We felt like we were the most important guests there. Incredibly well appointed decor that hit the right amount of modern and chic. Bed was comfortable, and the chocolate covered strawberries and champagne topped it off!

1Thank Shoes29
Saint Charles, Missouri
Reviewed 2 October 2015

My husband and I traveled for business and were booked here. It was very close to everything. Very nice room, huge bathroom and loved the shower. We were put in an assisted room, not sure why, but we also didn't ask to move to a different room. It was nice and clean. The towels are huge and fluffy. The rooms...

1Thank Pamela B
Reviewed 1 October 2015

This is one of numerous stays at this very nice suburban Hotel. As usual, all staff we encountered during our stay were welcoming and courteous. Breakfast at sugar toad was really good with wide varieties in the menu. We really enjoyed our stay and we will be back whenever we are visiting Naperville.

1Thank M-Elgawhergy
Glen Ellyn, Illinois, United States
Reviewed 21 September 2015

Had our daughters wedding at the beautiful Hotel Arista. Everything was outstanding from start to finish. We had a suite with connecting double queen as well as a corner king across the hall. Each room and bath was spacious, clean, quiet, modern and in very good condition. The front desk staff could use a little training but besides that all...

1Thank mrsmoe0502
Reviewed 21 September 2015

Stayed in this hotel for a few days for a wedding reception.The rooms where terrific the staff were excellent and couldn't, do enough plus the food was great.All in all anyone visiting the area or planning a wedding this the ideal place.

1Thank George G
Reviewed 17 September 2015

I stayed at Hotel Arista for a week on business. I must say that it is a very nice hotel that's clean, trendy and has good customer service. The rooms are a nice size and I love the bathrooms. They include a eobe, tub, luxurious bath mats and an in-mirror television. The food was delicious, although a little pricey at...

1Thank GL0betrotter02
Reviewed 14 September 2015

Great rooms, great food and great service. Best of the best in Naperville, though costly. I had an excellent steak, hot bath and the slept great. Breakfast in the morning was delivered promptly as were the wakeup calls.

1Thank Brett N
Milwaukee, Wisconsin
Reviewed 11 September 2015

This is a great property. Awesome upscale rooms. I had a big suite and loved the room. The staff, while seemingly working hard and trying, just did not deliver on the brand promise of 'Effortless". The reservation system had many errors. I called the hotel direct to book a room, got transferred and ended up booking through a third party...

2Thank Bill H

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Arista, affiliated with Preferred Hotels & Resorts, is the Illinois’ first LEED-certified hotel and serves as the focal point of CityGate Centre, a one-million-square-foot, mixed-use lifestyle center. The hotel features 144 rooms, 10,000 square feet of meeting space, a state of the art fitness center, salon, spa and three restaurants including SugarToad, Tap In and CityGate Grille. ... more   less 

Additional Information about Hotel Arista at CityGate Centre

Address: 2139 CityGate Lane, Naperville, IL 60563
Region: United States > Illinois > Naperville
Price Range: $215 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Arista at CityGate Centre 4.5*
Number of rooms: 144
Reservation Options:
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Hotel Style:
#1 Business Hotel in Naperville
#1 Romantic Hotel in Naperville
#1 Family Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Arista at CityGate Centre staff and other travellers.
3 questions
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Indianapolis, United States
over a year ago
Scotch Plains, New Jersey

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Questions? Get answers from Hotel Arista at CityGate Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One side definitely has the best views. My view was of the rooftop below.”
 of 5 bubbles 360time, 11 Mar 2017 | Read review
“Ask for Xavier!”
 of 5 bubbles 374markoz, 6 Mar 2017 | Read review
“Consider the Deluxe Corner King room”
 of 5 bubbles PrincessDebAnn, 3 Jan 2017 | Read review
“Corner suite is large with great views and high ceilings”
 of 5 bubbles BarbP36, 15 Nov 2016 | Read review
“Everyone in our party were very happy with their rooms.”
 of 5 bubbles pwcreations, 12 Sep 2016 | Read review
5 of 5