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Extended Stay America - Chicago - Naperville - East

123 reviews
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Traveller (13)
Room & Suite (11)
Dining (1)
Overview
  • Excellent42%
  • Very good12%
  • Average13%
  • Poor12%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair Access
Laundry Service
2.5 Star Hotel
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (123)Write a Review
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21 - 25 of 123 reviews
Reviewed 18 June 2017

The only issue that I remember having was that I noticed that the same wrapper was on the floor in the hallway the 3 days i was there. Even though there was that minor issue, I would still stay at this location. The location was...More

Review collected in partnership with Extended Stay
Thank earryle
Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - EastResponded 20 June 2017

Thank you for reviewing your visit to Extended Stay America - Chicago - Naperville – East. We are happy you enjoyed your overall stay with us. We appreciate you sharing your concern about the cleanliness issue you encountered while here and ensure you that it...More

Reviewed 18 June 2017

This was an enjoyable experience! The staff was excellent! I met some very interesting people while there. The majority were professional individuals from all walks of life. This location is superb! #Enjoy!More

Review collected in partnership with Extended Stay
1  Thank LouisWaters
Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - EastResponded 19 June 2017

Louis, thank you so much for the wonderful review, especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. We appreciate your feedback and look forward to...More

Reviewed 5 June 2017

Very clean, nice room, friendly atmosphere. Had a good night and enjoyed the accommodations. Had a dog with us and found that the area for him was good for walking him during the stay. The charge for him was reasonable...Tried to stay at another hotel...More

Review collected in partnership with Extended Stay
Thank terrypV4739NX
Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - EastResponded 6 June 2017

Thank you for choosing to stay at Extended Stay America - Chicago - Naperville - East. It is great to know you and your pet was comfortable here and our facilities were to your satisfaction. We hope to be of service again in the future....More

Reviewed 27 May 2017 via mobile

This location is top shelf when taking into consideration customer service, cleanliness of the overall facility, prompt attention paid to the customer, and the professionalism of each member of the staff (Bradley Williams/AGM, Jhonne` Quinn, Ashley Gibson, and Jayla Shelburn/General Manager). Access to the expressway,...More

Thank NewD3227
Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - EastResponded 28 May 2017

Thank you so much for sharing your fantastic feedback about Extended Stay America - Chicago - Naperville - East. We are thrilled to read you were overwhelmed not only with our convenient location and outstanding hospitality but also with the value we offer. I will...More

Reviewed 27 May 2017 via mobile

This is the cleanest nicest extended stay I have ever stayed at. Jayla and Bradley have phenomenal service and they made my stay excellent. I will stay there every time I'm in town in the future. Two thumbs up or five stars wonderful.More

Thank Cortez B
Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - EastResponded 28 May 2017

Cortez, thank you so much for confirming to others that what a great choice Extended Stay America - Chicago - Naperville - East is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$67 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$67 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (13)
Room & Suite (11)
Dining (1)
Questions & Answers
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Room Tips
"Choose a room at another hotel."
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"Rooms on the south side of the building are quieter than north side which faces the freeway [I-88]."
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"Avoid rooms facing the interstate"
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"Just never stay at this hotel, not worth your money."
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