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Extended Stay America - Chicago - Naperville - East

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Extended Stay America - Chicago - Naperville - East
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101 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago - Naperville - East
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Showing 101: English reviews
Reviewed 10 May 2016

It was wonderful. It was quiet and clean. You can get anything you want from the front desk, dishes, knife...etc. all rooms are including stove in case you want to cook. the hotel located in very safe and clean area. so close to Naperville downtown

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Helpful?
Thank jam n
Westmont, Illinois
Reviewed 29 April 2016

Let me tell you, this place is truly a location I would definitely recommend. The rooms are very spacious, extremely clean and the location is also conveniently located by various restaurants. The manager of this property Blerta, whom I had the pleasure of meeting was absolutely amazing! She provided unbelievable customer service during my visit and made me feel so...

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Helpful?
Thank stephenmiller899
Manager_11525, General Manager at Extended Stay America - Chicago - Naperville - East, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to read that we were able to accommodate your needs with exceptional customer service and a home away from home experience! I will be sure to share your kind comments with our entire staff. Thank you again for your review. We look forward to...

Eyota, Minnesota
Reviewed 5 April 2016

We've never stayed at an Extended Stay America hotel before so I don't how this particular location rates in comparison to others. In general, the staff was very friendly and helpful. The room was relatively clean, but could have been cleaner. Everything was exactly as advertised. The grab and go breakfast is really just that - no seating available -...

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Helpful?
Thank Carl V
Manager_11525, General Manager at Extended Stay America - Chicago - Naperville - East, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the housekeeping issues you experienced. We are sorry for this issue, but are glad to read that we were able to accommodate your needs with a satisfactory stay overall and a good value. It’s great to read that our staff...

Chicago, Illinois
Reviewed 23 February 2016

I was placed at this Extended Stay for work. Lived here for several months. Good Value for your money. Manager and Staff very nice, very pleasant when you need anything. Also had some heater issues was fixed right away and a great job was done. any request are done immediately !! No problem at all with anything very pleasant stay...

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Thank Susan A
Downers Grove, Illinois
Reviewed 18 February 2016

A special thanks goes out to Blerta, which is the manager of this property as well as front desk agent Bradley for exceptional customer service! Blerta & Bradley make you feel so comfortable at this property as if you were at home and that speaks volumes. Rooms are clean & location is definately convenient, would definately recommend!

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Thank Steve M
Naperville, Illinois
Reviewed 14 February 2016

Hotel was clean and room was in great shape and staff/manager Brad was very professional, friendly and attentive and gave me extra pillows and blanket. Breakfast was simple and healthy. The location also has a lot of restaurants and bars close by

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Helpful?
Thank cthaines
Manager_11525, General Manager at Extended Stay America - Chicago - Naperville - East, responded to this review

Thank you for taking the time to write a review of your experience with us. It’s great to read that our staff was accommodating to your needs and provided you with a comfortable stay. I truly appreciate your kind comments about our grab-and-go breakfast and convenient location. Thank you again for your review. We look forward to seeing you in...

Reviewed 6 February 2016 via mobile

It's amazing and very cool how this place feels like home away from home,and the staff is awesome in how they treat you,the big plus for me is how clean and organized everything is,i love it and the manager Blerta Palo was awesome in how she treated me upon my arrival.😄😄😄

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2Thank Damien W
Manager_11525, General Manager at Extended Stay America - Chicago - Naperville - East, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in...

Plainfield, Illinois
Reviewed 27 January 2016

Working on a contract, in a new location plus traveling during the week to locations on a month to month basis is hard. Finding a place to stay for an extended period of time to call “home” is equally hard. I have been using the Extended Stay Hotels now for the last year as a road warrior. In my new...

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1Thank Rod M
Manager_11525, General Manager at Extended Stay America - Chicago - Naperville - East, responded to this review

Thank you for taking the time to write a review of your experience with us. It’s great to hear that we were able to meet your expectations and accommodate your needs with a comfortable stay. I’m thrilled that we were able to provide you with a home away from home experience and exceptional customer service! The staff and I would...

West Helena, Arkansas
Reviewed 26 January 2016 via mobile

I have to hand it to the manger, and the crew,they are very professional about everything, and are very friendly and supporting about everything going on in this hotel the best I have ever stayed in with the nicest workers thanks Blerta Palo you are the best.

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Helpful?
Thank Hillary L
Manager_11525, General Manager at Extended Stay America - Chicago - Naperville - East, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in...

Naperville, Illinois
Reviewed 18 December 2015

Very quiet place. Helpful people. Clean but old. Need some renovation however kept in a good shape. I would like to have daily cleaning but you can get clean towels every day if you need. I will be back after New Year.

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Helpful?
Thank Glenn P
Manager_11525, General Manager at Extended Stay America - Chicago - Naperville - East, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that our hotel’s appearance was not up to standard. Still, I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly customer service. Once more, thank you for posting your review. We look...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Naperville - East

Address: 1827 Centre Point Circle, Naperville, IL 60563 (Formerly Homestead Studio Suites - Chicago - Naperville)
Region: United States > Illinois > Naperville
Price Range: $89 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Naperville - East 2.5*
Number of rooms: 136
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Also Known As:
Homestead Studio Suites Chicago - Naperville Hotel Naperville
Homestead Studio Suites Naperville
Naperville Homestead Suites
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Questions & Answers

Questions? Get answers from Extended Stay America - Chicago - Naperville - East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors.you can leave the window blinds open for sunlight to soak in”
 of 5 bubbles dealvision, 4 Oct 2016 | Read review
“king room and corner room”
 of 5 bubbles P9556ESannr, 24 Sep 2016 | Read review
“Avoid rooms facing the interstate”
 of 5 bubbles LZ08, 16 Sep 2016 | Read review
“the nicest best spot is the backside if you like good scenery”
 of 5 bubbles D4632GZannt, 8 Sep 2016 | Read review
“Just never stay at this hotel, not worth your money.”
 of 5 bubbles marylE4548PX, 20 Jun 2016 | Read review
5 of 5