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Courtyard Chicago Naperville

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Courtyard Chicago Naperville
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156 Reviews from our TripAdvisor Community

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Showing 155: English reviews
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Reviewed 3 weeks ago via mobile

Location is in front of shoppong areas and there is a mexican bar and restaurant where you could chill. Rooms were very clean and fitness center has very good equipments. Most of all, outstanding customer service! Good job!

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Helpful?
Thank May Therese B
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

May Therese B, Thank you for your positive review and for taking the time to post it on our Trip Advisor page. I am happy to hear that you found our hotel accommodating for your needs and the restaurants in our area are always a fun place to hang out and socialize. We take pride in knowing that the staff...

Wales, Wisconsin
Reviewed 4 weeks ago via mobile

Our son goes to Benedictine University and we wanted to find a local hotel that we can stay at when we come into town to visit. Courtyard Chicago Naperville is going to be our choice for the next four years. The staff is very friendly, the hotel is clean and the beds are comfortable. A very nice touch that they...

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Helpful?
Thank ThirstyPelican
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear ThirstyPelican, Thank you very much for the awesome review. We're glad your stay was so enjoyable and we were able to provide all the services and amenities you needed. Our team is very passionate about service and truly goes above and beyond for every guest, every day. We hope to see you again in the future. Warm Regards, Luci

New York City, New York
Reviewed 12 March 2017

Located just off I-88 but in an area you don't get highway noise. Upgraded to luxury king room with sofa, very roomy, worth the extra money. Very clean and well maintained. Nice indoor pool and work out areas, although did not use either. Quality linens. Liked that we had a small refrigerator to store snacks and beverages.

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Helpful?
Thank M W
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

M W, Thank you for taking the time to write a review of your experience here at the Courtyard by Marriott Naperville. We are thrilled to hear that you enjoyed not only the location of the hotel but what we had to offer. We look forward to accommodating you again in the near future. Warm Regards, Luci

Reviewed 8 March 2017 via mobile

This Marriott is located centrally to many businesses in the area. There are also many places to eat which are in a walkable distance. Another bonus of the hotel is they offer a shuttle to local businesses. Marriott as usual has a very professional staff. The weight room leaves a little bit to be desired, there is only two treadmills...

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Helpful?
Thank David R
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

David R, Thank you for your recent stay and for taking the time to post on our TripAdvisor page. Thank you especially for mentioning our staff. We work hard as a team to ensure each guest has an enjoyable stay. We look forward to seeing you again soon. Warm Regards, Luci

Santa Fe, New Mexico
Reviewed 7 February 2017

We stayed here for business and needed many different things prior to our sales presentation. Despite the fact that we had many requests, the staff made our life so much easier by helping with every one of them so we could focus on the business at hand! Bryan in particular was extremely helpful. Great hotel in general.

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Helpful?
Thank nicchbc
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

nicchbc, Our team is proud that we were able to, "Go the distance" for you and your team to get ready for your sales presentation. Your generous feedback is very much appreciated. I am excited to hear that Bryan was extremely helpful. He is a great addition to our team. Luci

Reviewed 11 January 2017 via mobile

We stayed at the courtyard for a hockey tournament . The hotel was clean and very nice. I must say the front desk people were exceptional. I think his name was Steve but not sure, was so helpful. It is so nice to stay at hotel where the staff is so helpful . I for sure will stay here again...

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Helpful?
Thank Jodybyrne
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Jodybyrne, Thank you for your positive review and for taking the time to post it on our Trip Advisor page. I am happy to hear that Bryan was very helpful during your stay as he is a new associate to our team. We look forward to accommodating you again in the near future. Sincerely, Luci

Reviewed 10 December 2016 via mobile

Got room facing courtyard with Christmas lighting. Unique - less disturbance... Mainly as beds don't stick to boundary walls of room -imho this majorly reduces noise. Only thing - for business, bfast options are limited to few choices at inhouse 'bistro'. Bfast was good though - you'll inevitably end up spending your money. Also - Marriott Fairfield had netflix -...

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Helpful?
Thank Sudhanshu B
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Sudhanshu B, Thank you for your positive review and for taking the time to post it on our Trip Advisor page. I am happy to hear that our staff was very helpful during your stay. We work hard as a team to ensure each guest has an enjoyable stay. We appreciate your positive review on our hotel's services and amenities...

Piacenza, Italy
Reviewed 15 October 2016 via mobile

I spent 3 nights in this Hotel during a business trip. The Hotel was very well located to reach the office and also not far from the highway. The rooms are quite large and well equipped, maybe the bathroom needs some renewal. WiFi quality was very good and I could work efficiently also in the Hotel; this doesn't happen every...

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Helpful?
Thank RobertoMazzocchi
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear RobertoMazzocchi, Thank you for your positive review! We are thrilled that you find our hotel to be accommodating and a great location. As part of the Marriott family we strive to make our hotel your home away from home. We do hope that you visit our hotel again. Warm Regards, Luci

Ypsilanti, Michigan
Reviewed 26 September 2016 via mobile

My husband and I took a quick one night trip to the Chicagoland area, and chose the Courtyard by Marriott. Check in was quick and easy. The front desk staff was efficient. The hotel lobby, ground and room was pleasing. I love that this hotel is walking distance to many restaurants. Overall a good stay. Many thanks to Jose for...

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Helpful?
Thank Dlclay1
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Diclay1, Thank you very much for the nice review. We're glad your stay was so enjoyable and we were able to provide all the services and amenities you needed. Our team is very passionate about service and truly goes above and beyond for every guest, every day. We hope to see you again in the future. Warm Regards, Luci

Cedar Rapids, IA
Reviewed 26 September 2016

Hotel was clean, free shuttle service in area, and great location. Noise ALL NIGHT from other rooms was unacceptable. Started again at 5:30 AM. Seemed like room with adjoining doors between rooms was the worst, but staff should have at least attempted to resolve the issue and didn't. Reported to front desk 3 times, and nothing changed. Worst night of...

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Helpful?
Thank ZebraRef1
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

ZebraRef1, Please accept my apologies that your experience with us was not a favorable one. I would like the opportunity to personally discuss your concerns in order to better understand our service failures from your point of view and to insure another customer does not have to endure the same. Please feel free to reach me at (630) 505-0550 or...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service

Additional Information about Courtyard Chicago Naperville

Address: 1155 E Diehl Rd, Naperville, IL 60563-1487
Region: United States > Illinois > Naperville
Price Range: $136 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Naperville 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Naperville Hotel Naperville
Courtyard Naperville
Naperville Courtyard
Naperville Marriott
Hotel Style:
#5 Business Hotel in Naperville
#7 Family Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Naperville staff and other travellers.
3 questions
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Ogleby, ILL
Galena, Illinois
10 months ago

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Questions? Get answers from Courtyard Chicago Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need an elevator make sure you ask for a room located near it - there is only one in the far back corner from the lobby.”
601mw, 12 Mar 2017 | Read review
“Get closer to lobby if possible”
michellehF8320CW, 3 Aug 2016 | Read review
“If you are seeking quiet, ask for a room away from the lobby and on an upper level.”
Zakasana, 19 May 2016 | Read review
“Courtyard view rooms are beautiful. It was a little chilly so we weren't able to fully enjoy it, but the lights on the tree were lovely”
379bradj, 23 Feb 2016 | Read review
“Get inside room...might be more quiet.”
sadler8613, 2 Dec 2015 | Read review
5 of 5