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Red Roof PLUS+ Chicago Naperville

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Red Roof PLUS+ Chicago Naperville
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250 Reviews from our TripAdvisor Community

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Showing 243: English reviews
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Reviewed 2 weeks ago

Room had been recently updated. Nice and clean. Traffic mentioned in some other reviews not a problem. This is just a basic hotel with no coffee maker or hair dryer in the room. There is a coffee bar in the office. The rooms do not enter from an indoor hallway, but this seemed to be a safe neighborhood. There is...

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Helpful?
Thank Linda B
Alan G, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Linda B, Thank you very much for your comments regarding your recent stay with us. I'm very pleased to hear you had a great time during your stay and found your accommodations to be clean, comfortable, and quiet. I'm also glad that our locations worked out great for you as we have a wide array of nearby restaurants and...

Saint Louis, Missouri
Reviewed 4 weeks ago

Excellent location and the rooms are up to date and clean. They are not big rooms so they best fit one or two adults comfortably. If you don't mind a little smaller room but with updated beds etc it is a good place to stay.

Review collected in partnership with this hotel
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Thank G7879ZXdaniels
Alan G, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Hello G7879ZXdaniels, Thank you for coming to visit us and I greatly appreciate your comments regarding your experience at the Red Roof PLUS+ Chicago - Naperville. I'm happy to hear our location suits you well and you enjoyed our renovated NextGen rooms with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush...

Clearwater, Florida
Reviewed 4 weeks ago

The front desk staff is very friendly. They always make me feel as comfortable as possible. The room is very clean, the hot water runs as long as you want. I travel alot and choose Red Roof, because the value is outstanding.

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Thank Paul D
Alan G, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Hello Paul D, I'm very pleased to hear you had a clean and comfortable stay during your recent visit to the Red Roof PLUS+ Chicago - Naperville. We appreciate your continued loyalty to Red Roof Inns and we strive to be your lodging of choice to receive a friendly and accommodating stay. We hope to see you again soon and...

Naperville, Illinois
Reviewed 4 weeks ago

I have been staying at this Red Roof Plus for the past twenty one months. The staff, from the moment I arrived has been friendly and professional. As time went on, their level of care and kindness only increased; they go out of their way to engage you and see to your needs. That I am able to keep my...

Review collected in partnership with this hotel
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Helpful?
Thank Susan G
Alan G, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Susan G, Thank you for your continued patronage of our hotel and we appreciate your kind words regarding the service you have received during your time with us. Whether our guests stay for one night or a week we will deliver the best service possible and do whatever we can to make their stay enjoyable. As you mentioned we...

A TripAdvisor Member
Level Contributor
14 reviews
6 hotel reviews
4 helpful votes
Reviewed 5 weeks ago via mobile

Good price for the area. I am a regular customer here. My no smoking room (all rooms are no smoking) had ashes on the floor by the side of the bed :(. At 2:30 am there were several people in the parking lot fighting, loudly. I tried to contact the front desk and no one would answer the phone. After...

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Thank A TripAdvisor Member
Alan G, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Thank you for taking a moment to provide us with some feedback of your recent stay with us and I appreciate that you continue to choose the Red Roof PLUS+ Naperville when you visit the Chicago area. We did experience an incident at the hotel which our front desk Guest Service Representative responded to accordingly which necessitated him leaving the...

Las Vegas, Nevada, United States
Reviewed 20 January 2017 via mobile

It was cold and rainy when I checked into this hotel. The guest representative was friendly and helpful with a good restaurant to eat as I was hungry when I got there. The room was clean and modern. I had a king sized bed. The pillows were comfortable. There's free WiFi. This is your typical no frills hotel. Clean towels,...

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Helpful?
Thank Leo L
Alan G, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Leo L, I appreciate you taking a moment to provide us with some comments regarding your recent stay with us. While the weather may not have been pleasant I'm happy to hear your stay was and that our Guest Service Representative on duty was able to assist you with finding a great place in the area to dine out....

Reviewed 14 December 2016

I stayed three nights at this motel. The rooms are pleasant, newly (re)decorated and fresh. I was quite surprised considering the modest price for the room. The rooms were thoroughly cleaned daily without fail. Jordan B at the front desk was not only pleasant but also incredibly helpful; willing to go the extra mile to make sure my needs were...

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Thank Stephan P
Alan G, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Stephan P, Thank you for taking a moment to provide us with some comments regarding your recent stay with us. I'm pleased to hear you enjoyed your time with us and we were able to exceed your expectations. We take great pride in our clean and comfortable rooms and we want all of our guests to enjoy themselves when...

Reviewed 9 December 2016 via mobile

Extremely nice motel with all the simple immennities needed. Very reasonable cost for a clean, safe, comfortable stay. Close to highway, shopping, and restaurants. Pet and kid friendly. The entire staff welcomes you like family. Definitely would return here. Give it a chance. You won't be sorry.

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Thank Penelope M
Reviewed 27 November 2016 via mobile

We stayed recently at Red Roof Inn due to a move. We stayed multiple nights. We stayed in Room 131, a refurbished ADA room. We really enjoyed this room. Roomy, space to spread out a little. Easier to hang up clothes. Comfy bed with new style linens. Nice LG TV. Later we stayed another night in Room 133. It is...

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Thank L. Susan D
Knoxville, Tennessee
Reviewed 16 November 2016 via mobile

I don't love outside entry doors. But, the hotel is been recently renovated, the design features were done with very good taste. The flooring is a luxury vinyl which is so much better than nasty carpet often found in hotels. However, some of the workmanship was lacking. Wall treatment was applied before taking old wallpaper off and in our first...

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Thank itraveltons

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
All newly renovated, 100% smoke free rooms featuring flat screen TV's! Red Roof Chicago Naperville is nestled in the 4th largest city in Illinois and is a suburb of Chicago! Convenient to so many suburban attractions—Fox Valley Mall, DePaul University Naperville Campus, North Central College, Naper Settlement, Riverboat Casino, and Dupage County Fairgrounds are all within 2-10 miles of this hotel. Located at Diehl Road, 32 miles west of downtown Chicago, 1 mile from the Metra Train Station. Pets are welcome and complimentary. In room coffee in our Superior King rooms. Free Wifi,local and long distance calling in the continental U.S. ... more   less 

Additional Information about Red Roof PLUS+ Chicago Naperville

Address: 1698 West Diehl Road, Naperville, IL 60540
Region: United States > Illinois > Naperville
Price Range: $82 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Chicago Naperville 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Red Roof Inn Naperville
Naperville Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Naperville
#2 Family Hotel in Naperville
#3 Romantic Hotel in Naperville
#8 Business Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Chicago Naperville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Chicago Naperville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always upgrade to king room. the added space is perfect. I can actually work at the desk very comfortably. ”
Z5037MJpauld, 27 Mar 2017 | Read review
“Tipping the room staff, to me, is a given; two -five dollars is a reasonable amount.”
T6865PAsusang, 23 Mar 2017 | Read review
“Choose the first floor if you are not able to walk up the stairs.”
Aprylsky, 6 Jul 2016 | Read review
“Top floors looking south are quieter.”
SenseIntoDollars, 13 Jun 2016 | Read review
“Our room was in the back . Very quiet for the most part.”
465sharon12345, 1 Jan 2016 | Read review
5 of 5