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Red Roof PLUS+ Chicago Naperville

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Red Roof PLUS+ Chicago Naperville
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247 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Chicago Naperville
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Showing 240: English reviews
Crockett, California
Reviewed 10 June 2014 via mobile

Nothing negative to say...except no breakfast restaurant really close. But lots of great places to eat very close. Great stay..great location. Would stay again. Very comfortable room. Hopefully the road construction on Rte 59 that makes a 5 minutes drive a 30 trip to anything will be completed soon.

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Helpful?
Thank rkrumwiede
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear rkrumwiede , We are so pleased that we provided you with great stay, great location and very comfortable room. Thank you so very much for letting us know that you enjoyed you stay at the Naperville Red Roof Inn. I will shared your comments with the front desk staff and the entire staff as we strive to continuously improve...

Saint Louis
Reviewed 9 June 2014

First time staying at a Red Roof so really can't compare it to others, but we stayed here with our dog for 2 nites this past weekend and had no problems at this Red Roof what so ever. We obtained a good rate on their website. There is no extra charge for pets which was important to us. The room...

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Helpful?
Thank RickFSt_LouisMO_USA
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear RickFSt_LouisMO_USA , Thank you so much for choosing the Chicago-Naperville Red Roof Inn. We are so please that your first experience staying with Red Roof Inn exceeded your expectations. It is so nice to hear that you enjoyed our newly renovated property with the HDTV channels and that the televisions were mounted on the wall and our new towels....

Hudson, NC
Reviewed 27 May 2014

I would give a five star review but my room had a bit of a smoky smell to it. Nicely decorated, front desk staff at check in and check out were very friendly. Room was clean besides the smoke smell, nicely decorated! 18 Wheeler parking was available on the date of my stay, check ahead though.

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Helpful?
Thank JoeyBowman
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear JoeyBowman, Thank you so much for writing a review about your recent stay at the Red Roof Inn Chicago- Naperville. Thank you for sharing that your room had a smoke odor, I am truly sorry. Your feed back is very important to us. I am so happy that we were able to accommodate your 18 wheeler. I will shared...

Little Rock, Arkansas
Reviewed 24 May 2014

I stayed here with my family of 4 for 3 nights, and it was fabulous. Everything in our room was sleek, modern, comfortable, and clean. The beds, always the most important thing, were extremely comfortable. I dealt with 3 different staff members at the front desk, and each was wonderfully pleasant. You should be aware that in order to make...

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Helpful?
Thank Azmaveth
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Azmaveth, Thank you so much for taking the time to write such a wonderful review. We are so please that you chose the Naperville Red Roof Inn. It is nice to hear that our guest enjoys the newly renovated rooms and that they were clean and comfortable. . I will shared your comments with the front desk staff and...

Warrenville, Illinois
Reviewed 20 May 2014

I had a home renovation/disaster and had to stay in a hotel for 6 months. Wanted to put in a word for Jose, who was an excellent advisor and made my stay much more accommodating with his good natured positive attitude and helpful tips. I at first had to pay for each individual night with my bank account, but Jose,...

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Helpful?
Thank nancy h
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear nancy h, Thank you for your continued patronage of our Inn and taking the time to leave a review for our staff. I'm happy to hear that Jose was able to provide you the excellent customer service that he did and was able to make your stay easier and more enjoyable. I will be sure to pass your review...

Reviewed 17 May 2014

Hi! My husband and I stayed here and loved every bit of it. Our room was so nice and i loved the guest service. Your team member David was awesome! If your ever in naperville and need a room red roof is the place.

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Helpful?
Thank JazzyJ3nn
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear JazzyJ3nn, Thank you for your recent review of our Inn in your travels to the Chicago area. I'm delighted to hear that you enjoyed our newly renovated rooms with all new bedding, new furnishings, and high definition TV. I will pass your kind comments along to David and the rest of our staff and I hope you will come...

Miami, Florida
Reviewed 17 May 2014

Great staff,Jose accommodated us for early check in coming from MDW airport. We needed to freshen up and rest before starting a busy day. Older hotel but decently maintained. Good rates, no intercontinental breakfast but I personally don't mind, there's a Starbucks a few feet feet away and Dunkin Donuts less than a mile away. Traffic is crazy at Diehl...

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Helpful?
Thank apulakay
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear apulakay, Thank you for taking the time to leave a review of our Inn from your recent stay. I'm happy to hear that you enjoyed your time with us and that our Guest Services Representative, Jose was able to assist you with checking in early. We hope to see you again soon in your future visits to Naperville and...

New York City, New York
Reviewed 14 May 2014

Friendly, efficient service, reasonable price for basic room. The bed was fine, as were the towels and hot water. My only criticism is that the windows could not be opened, forcing me to rely on a feeble fan attached to the AC unit.

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Helpful?
Thank Peter M
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Peter M, Thank you so much for posting an on line review. I am so happy that you enjoyed your recent stay at the Naperville Red Roof Inn. I'm sorry to hear about the air conditioner not functioning properly in your room and I will have our Maintenance Guest Services Representative check all of our rooms to ensure they...

Culver, Minnesota, United States
Reviewed 9 May 2014

After 10 hours on the road, finding this place was really refreshing! Stopped at Super 8 in Naperville only to find they were not pet friendly, which was lucky because the Red Roof Inn was just what we were looking for. Pets stay free, rates are reasonable, and the rooms are really modern and comfy. The girls at the front...

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Helpful?
Thank Lorrie W
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Lorrie W, Thank you so much for taking the time to write such a wonderful review. We are so please that you chose the Naperville Red Roof Inn. It is nice to hear that our guest enjoy that they can bring their pets with them when traveling and they are very welcome at Red Roof Inn. I will shared...

Wheaton, Illinois
Reviewed 3 May 2014

Jose that work at the Naperville Chicago red roof inn is a awesome employee that take care of the the customer the right way . he's a real nice person ! keep up the good work Jose . I enjoy staying at this location, the rooms are always clean and the rest of the staff are great too!

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Helpful?
Thank PhillipJ67
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear PhillipJ67, Thank you for taking the time to write such a wonderful review. It is always a pleasure to hear from our guests who have had a wonderful experience while lodging at the Naperville Red Roof Inn. We try extremely hard to provide our guest with a wonderful lodging experience. It is our goal that every guest experiences a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
All newly renovated, 100% smoke free rooms featuring flat screen TV's! Red Roof Chicago Naperville is nestled in the 4th largest city in Illinois and is a suburb of Chicago! Convenient to so many suburban attractions—Fox Valley Mall, DePaul University Naperville Campus, North Central College, Naper Settlement, Riverboat Casino, and Dupage County Fairgrounds are all within 2-10 miles of this hotel. Located at Diehl Road, 32 miles west of downtown Chicago, 1 mile from the Metra Train Station. Pets are welcome and complimentary. In room coffee in our Superior King rooms. Free Wifi,local and long distance calling in the continental U.S. ... more   less 

Additional Information about Red Roof PLUS+ Chicago Naperville

Address: 1698 West Diehl Road, Naperville, IL 60540
Region: United States > Illinois > Naperville
Price Range: $80 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Chicago Naperville 2.5*
Number of rooms: 119
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Also Known As:
Red Roof Inn Naperville
Naperville Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Naperville
#2 Family Hotel in Naperville
#3 Romantic Hotel in Naperville
#8 Business Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Chicago Naperville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Chicago Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tipping the room staff, to me, is a given; two -five dollars is a reasonable amount.”
 of 5 bubbles T6865PAsusang, 23 Mar 2017 | Read review
“Choose the first floor if you are not able to walk up the stairs.”
 of 5 bubbles Aprylsky, 6 Jul 2016 | Read review
“Top floors looking south are quieter.”
 of 5 bubbles SenseIntoDollars, 13 Jun 2016 | Read review
“Our room was in the back . Very quiet for the most part.”
 of 5 bubbles 465sharon12345, 1 Jan 2016 | Read review
“The 2nd and 3rd floor. There is an elevator. The room I had on the 1st floor was abit small.”
 of 5 bubbles Hummertech, 12 Sep 2015 | Read review
5 of 5