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TownePlace Suites Chicago Naperville

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52 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Chicago Naperville
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Showing 51: English reviews
Reviewed 31 May 2016

In town for 2 nights to attend a family gathering. Got upgraded (thanks to Marriott Rewards membership!) to a 2 bedroom - 2 bath suite, so it was really like a small apartment, complete with a full kitchen area. We didn't do any cooking, but we could have. The hotel is convenient to the area we needed to be in...

1Thank Carolyn B
Tucson, Arizona
Reviewed 17 May 2016 via mobile

We came for a family wedding and since we were staying 4 nights, we wanted something a little larger than a normal hotel room. The king suite was perfect, with the kitchen to accommodate meals, and separate living room and bedroom. Immaculately clean, and appeared to be recently renovated. The staff was welcoming, friendly and always helpful. We do try...

Thank tucsontraveler85739
Reviewed 20 April 2016 via mobile

We had a king suite that was huge and included a very nice desk area, full kitchen with dishes/silverware and a very comfortable bed. Very courteous staff assisted us both AM and PM. Breakfast was included as with most Marriott properties. I assigned a 4/5 rating only because the hotel is right beside a VERY busy interstate (I-88) highway. Ask...

2Thank billnlindamorgan
Reviewed 18 October 2015

Our family stayed 2 nights here, in October. The hotel was very nice and convenient to highways and there were several nearby restaurants . The rooms were updated and clean. The children enjoyed the indoor pool. Breakfast was good with fried eggs, make your own waffles, fresh fruit, muffins, cereal, hot oatmeal. The historic downtown Naperville, IL was about a...

2Thank MoMomof5
Cedar Rapids, Iowa
Reviewed 13 August 2015

Girls shopping trip. Wanted to be together in a suite. The problem is always the bathroom space. TownPlace Suites has 2-bedroom 2bath suites! This suite was beyond our expectations. Walk into "living space" with kitchen (sink, microwave, frig, dishwasher) and TV/sofa area. The bedrooms are on each side of the living space with full doors that close. Each bedroom had...

Thank MingoBeaches
Philadelphia, Pennsylvania
Reviewed 9 August 2015

Stayed at this hotel for 1 week so I can speak about all of the pros and cons. I am also very picky, so if it’s bad, I will spot it and I will write it. So, first of all, let me start by saying that there don’t seem to be any other hotels in the Naperville areas that offer...

4Thank Ferocity
Burlington, Wisconsin
Reviewed 4 August 2015

We came in for a concert at a nearby outdoor venue, and the hotel was very clean, the hotel staff very helpful and the breakfast area layout very nice. Hotel In a convenient location also right off the freeway.

Thank doreen t
Simi Valley, California
Reviewed 15 May 2015

Hotel Supervisor, ASHLEY was extremely rude! I had to take 30 minutes of a very busy day to dispute a $6.00 "market frozen food" charge that mysteriously appeared on my bill. The six dollars was not worth my time to call but it was a matter of principle. Ashley seem pretty pleased after I calmly expressed my dissatisfaction with her...

3Thank Rick C
TMIHospitality, Manager at TownePlace Suites Chicago Naperville, responded to this review

Dear Rick C, Thank you for reviewing your recent stay at the TownePlace Suites Chicago Naperville. I want to sincerely apologize for the issues you experienced with our staff. I want to assure you I have discussed this with our front desk staff to ensure situations like yours don’t occur again in the future. I hope you will allow us...

Branford, Connecticut
Reviewed 17 March 2015

I stayed here for five weeks and had a great stay. The hotel was undergoing some renovations during that time but the staff was very helpful and very accommodating and I hardly noticed when I was in my room. The room was very clean and comfortable and I would highly recommend anyone to stay here no matter long term or...

Thank TravelGirly23
Reviewed 23 July 2014

Overall this hotel was nice. The best thing about the hotel is the staff was very friendly. Especially Younas, he was friendly and very informative! The second best thing was the breakfast buffet. There was a nice amount of options, and plenty of seating. The room was spacious and clean, for the most part. There was a ring around the...

Thank M V
TMIHospitality, Manager at TownePlace Suites Chicago Naperville, responded to this review

Dear M V, Thank you for your review of the TownePlace Suites Chicago Naperville. I'm glad to hear that you enjoyed our friendly staff, complimentary breakfast and spacious suites. Please accept my apologies for your tub not being properly cleaned. I will address this with my housekeeping staff to ensure any deficiencies are corrected. We hope you will allow us...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our renovated Marriott hotel is conveniently located 1/2 mile from I-88 in Naperville, IL, just 30 miles from Chicago airports and minutes from downtown Naperville, Riverwalk, Naper Settlement, Chicago Premium Outlets and various dining. All of the suites are 50% larger than a standard hotel room and include fully-equipped kitchens, free wireless Internet and breakfast daily. The TownePlace Suites is perfect for extended stays on vacation or business. ... more   less 

Additional Information about TownePlace Suites Chicago Naperville

Address: 1843 W. Diehl Rd., Naperville, IL 60563
Region: United States > Illinois > Naperville
Price Range: $141 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Chicago Naperville 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Towneplace Suites Naperville Hotel Naperville
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Chicago Naperville staff and other travellers.
2 questions
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Questions? Get answers from TownePlace Suites Chicago Naperville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor was quiet and had a nice view.”
  • Room 308
  • Livingroom
  • Kitchen
  • 2 Queen Beds
 of 5 bubbles kea2nm, 22 Aug 2016 | Read review
“I myself like the top floor”
  • Sunrise View from Room
 of 5 bubbles Caylagoon, 13 Jul 2016 | Read review
“We backed to a pond area with a sidewalk that went around it , very pleasant.”
 of 5 bubbles MoMomof5, 18 Oct 2015 | Read review
“Ask for a room facing the pond (back of the building)”
 of 5 bubbles Ferocity, 9 Aug 2015 | Read review
“Higher floors are quieter!!”
 of 5 bubbles ksharma_ind, 12 Mar 2014 | Read review
5 of 5