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Fairfield Inn & Suites Chicago Naperville

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Fairfield Inn & Suites Chicago Naperville
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187 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Chicago Naperville
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Showing 182: English reviews
Reviewed 20 June 2016 via mobile

Stayed 2 nights. The bed was comfortable. We were just there for sleep and showers. Would stay again. This was great for price. Hot breakfast seemed good, but I just had the muffins which were good. The shower was good and room service cleaned up well.

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Helpful?
Thank eater56
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your feedback. I'm pleased to hear that the service was good, we strive to make sure all of our guests have a great experience. We hope to see you again soon! Sincerely, Dominique

Reviewed 16 June 2016

I enjoyed my stay, the bed was comfortable and the room was very clean. The only issue I had was, I like my room very cold and the air conditioner only went down to 65 degrees. The staff was friendly, helpful and the breakfast was good.

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Helpful?
Thank Bone414
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your feedback. I'm pleased to hear that the service was good and we will be sweeping through the hotel to ensure the air conditioners are in the best condition. We hope to see you again soon! Sincerely, Dominique

Clearwater, Florida
Reviewed 6 June 2016

We booked 5 nights for my husband and me,and 2 nights for another couple over Memorial Day weekend, the 26th-30th. There is only one elevator for service and guests. The property was 100% full on the night the other couple checked in. The following morning we learned their a/c did not work, nor the fan as they were missing a...

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Helpful?
Thank cwtr2migma
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your feedback. I have given your comments to our engineering and breakfast teams to ensure that these are not ongoing issues. I sincerely apologize that we fell short of making sure you had an excellent experience. We appreciate you letting us know so we can prevent this in the future. Sincerely, Dominique

Ho Chi Minh City, Vietnam
Reviewed 25 May 2016 via mobile

Small hotel, the room is standard. Breakfast is good. But I like the lobby. Small but warm color feel. U cannot find the big entry. But still okay, they have two sides of the doors!! I will stay here again. Surrounding have some restaurant choices!!

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Helpful?
Thank Hoon T
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review. I am happy to see that you enjoyed your stay with us and we look forward to your next visit to Naperville! Have a wonderful day, Andrew

New York new york
Reviewed 10 May 2016

Room smelled like mold which was gross but staff friendly and pool okay. Was in town for only one night so decent place, safe location. Good breakfast. Gave me a later checkout which really helped due to later flight.

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Helpful?
Thank Amy G
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Amy, Thank you for your review. I am pleased to see that you found the staff friendly and you were able to enjoy the pool. I apologize that there was an odor in your room and I will be working with both my engineering and housekeeping staff to ensure that this is not an ongoing issue. Thank you for...

Toronto, Canada
Reviewed 2 May 2016

Love this hotel. They are very well maintained and rooms are really clean. I always stay here for my business trips. The area is just amazing. There are more than 15 famous restaurants just 2 mins away. I would recommend this to everyone for business and family stays!

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Helpful?
Thank therealfenil
FFISNaperville, General Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Fenil P, Thank you for sharing your experience with us! We are delighted to hear that you have stayed with us numerous times. I sure is nice to have all these restaurants in walking distance. We look forward to your next visit to Naperville! Have a great day, Carrie

Cumming, Georgia
Reviewed 11 April 2016

Stayed here for 4 days while visiting family in Wheaton. Enjoyed the hot breakfast which was kept full. The girl who replenished the food was very helpful when we needed something. Front desk was friendly and helpful. Only minor problem was housekeeping kept taking our bar of soap and had not replaced it so we would have to get more...

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Helpful?
Thank Diane R
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Diane, Thank you for sharing your experience with us! We are delighted to see that you had a great time while staying with us and I will be making sure the housekeeping is leaving the soaps from now on. We look forward to your next visit to Naperville! Have a great day, Andrew

Chicago, Illinois
Reviewed 9 April 2016

No-one would say this is an amazing 5 star star place and the hot breakfast is so-so but overall for the price paid this place is fantastic. I am a Marriott Platinum and the folks at this hotel take care of me better than most places and definitely better than the SpringHill Suites folks. I would recommend for sure. You...

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Helpful?
1Thank Barrovian70
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for telling others about your experience with us! We work hard to provide our guests with an enjoyable and comfortable stay and I am pleased to hear that we hit our goals. We look forward to seeing you again the next time you are in Naperville. Have a great day! Andrew

Davenport, Iowa
Reviewed 13 March 2016

Staff extremely friendly and helpful. Strong wireless internet. Room was clean. There is an indoor pool. Fitness center has 2 treadmills and 1 elliptical. Walking distance to nice restaurants like Fogo de Chao, Granit City, Morton's Steakhouse, and Maggiano's Little Italy. Will definitely stay here again.

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Helpful?
Thank #1Cubsfan
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear #1 Cubs Fan, Thank you for your review. We work hard to provide a great experience for our guests and I'm happy to hear that we hit the mark. We appreciate you letting our future guests know about us and we look forward to seeing you again soon! Have a great day! Andrew

Reviewed 6 March 2016 via mobile

My husband and I stayed for an overnight as our last hoorah before our baby was due and we were so dissapointed!! Check in was fine, but our room was awful. We had a jacuzzi suite but nothing was sweet about it. We couldn't even use the jacuzzi tub because it was dirty, there was someone else's hair in our...

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Helpful?
Thank Laura B
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Laura, I am very sorry to hear about your experience with us. While we strive to provide quality and high standards for our guests, we clearly have work to be done. I would like to assure you that your comments have been given to all departments to make sure everything is done to prevent this from occurring again. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Chicago Naperville

Address: 1820 Abriter Ct, Naperville, IL 60563-9368
Region: United States > Illinois > Naperville
Price Range: $128 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Fairfield Naperville
Fairfield Inn Naperville
Naperville Fairfield Inn
Hotel Style:
#2 Business Hotel in Naperville
#9 Family Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Chicago Naperville staff and other travellers.
2 questions
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Knoxville, Tennessee
Somerville, Massachusetts
2 months ago

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Questions? Get answers from Fairfield Inn & Suites Chicago Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure that any rooms are better than any others.”
 of 5 bubbles djlucas, 4 Oct 2016 | Read review
“Get a room away from the pool so you don't have to listen to people outside at night.”
 of 5 bubbles robbC2670HH, 19 Jul 2016 | Read review
“All rooms are clean and comfortable.”
 of 5 bubbles jillc406, 28 Jun 2016 | Read review
“All rooms are great!”
 of 5 bubbles moniquek481, 20 Jan 2016 | Read review
“Several very good restaurants within walking distance.”
 of 5 bubbles RogerC528, 18 Nov 2015 | Read review
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