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Fairfield Inn & Suites Chicago Naperville

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Traveller (8)
Room & Suite (13)
Dining (4)
Overview
  • Excellent44%
  • Very good36%
  • Average16%
  • Poor3%
  • Terrible1%
Travellers talk about
“front desk”(30 reviews)
“waffles”(14 reviews)
“room was clean”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Chicago Naperville
Special Offer: Member Rates
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Offers from Fairfield Inn & Suites Chicago Naperville
Special Offer: Member Rates
Hotel deals
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)
There are newer reviews for Fairfield Inn & Suites Chicago Naperville
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Traveller rating
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76
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Show reviews that mention
All reviewsfront deskwafflesroom was cleanwould stay here againhot breakfaststaff was friendlyconvenient locationbusiness centergreat place to stayeasy accesschicago arearefrigeratorcerealthermostatsinkmattresscouch
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31 - 35 of 212 reviews
Reviewed 29 November 2016

The hotel was nice and clean. Lobby area was different, not bad but I wasnt sure if I was coming in the front or back of the hotel. Rooms were nice but bathroom sink area was cramped and no room safe. Breakfast area filled up...More

Thank Zachary W
Response from FFISNaperville, Manager at Fairfield Inn & Suites Chicago NapervilleResponded 30 November 2016

Hello! Thank you for taking the time to give us you feedback on your experience with us. We appreciate the great compliments. We really take pride in our hotel, especially cleanliness. We look forward to seeing again soon! Sincerley, Mark Bruns Fairfield Inn and Suites.

Reviewed 25 October 2016 via mobile

The hotel is too neat and clean. Well maintained. Staff is too friendly. But the breakfast is too simple not much variety. Calm and cool place at the price range that is being offered. Simple but highly professionalMore

Thank kumar v
Response from FFISNaperville, Manager at Fairfield Inn & Suites Chicago NapervilleResponded 28 October 2016

Dear Kumar V, Thank you so much for the taking the time to leave us such a great review! We are rolling out a brand new breakfast next month, So we looking forward to seeing you again to share all the exciting new changes! Best...More

Reviewed 7 October 2016 via mobile

Excellent staff and location! Close to many restaurants and downtown Naperville. Also very close to the highway for convenience. I would recommend for any type of travel! The staff is very friendly and goes the extra mile to make sure their guests are happy and...More

Thank Andrew D
Response from FFISNaperville, Manager at Fairfield Inn & Suites Chicago NapervilleResponded 8 October 2016

Dear guest, Thank you for taking time to review your experience with us. We really appreciate all the great compliments about the staff and the hotel. It was a pleasure having you back and we look forward to seeing you again when your travels brings...More

Reviewed 7 October 2016

Good value and nice stay. I have the staff are over the top friendly and attentive. From the time you arrive until you leave they are always smiling and helpful A SPECIAL; SHOUT OUT TO LAUREN. she did and Excellent Job.More

Thank slapsh0t
Response from FFISNaperville, Manager at Fairfield Inn & Suites Chicago NapervilleResponded 8 October 2016

Dear Slapsh0t, Thank you so much for taking the time to share your experience with us. We really appreciate the compliments about our staff. I also shared your comments with Lauren and she was thrilled you mentioned her by name. Thanks again! Mark Bruns Assistant...More

Reviewed 4 October 2016

I stayed at the Fairfield Inn & Suites for a business trip. I was there six days and five nights and used it mainly as a place to stay; I did not use it for meetings. I liked it. I booked a room there because...More

Thank djlucas
Response from FFISNaperville, Manager at Fairfield Inn & Suites Chicago NapervilleResponded 7 October 2016

Wow! Thank you so much for all the great compliment about our staff and the hotel. I'm sorry to hear the thermostats didn't go as cool as you would like, and we don't offer soap dishes. On your next stay, please let us know if...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$88 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Naperville
#7 Family Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Naperville
#7 Family Hotel in Naperville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (13)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Marinelle R
8 July 2017|
AnswerShow all 3 answers
Response from Robert P | Property representative |
Yes they are
1
Vote
Jennie R
28 December 2016|
AnswerShow all 4 answers
Response from FFISNaperville | Property representative |
Yes, about four miles away.
0
Votes
dbarner
23 September 2016|
AnswerShow all 2 answers
Response from Carrie L | Property representative |
The hotel has an indoor pool, but unfortunately doesn't have a hot tub. If you desire a hot tub; there are a few guest rooms that have hot tubs in them. If you need additional clarification please feel free to contact the... More
0
Votes
Room Tips
"We enjoyed our room on the top floor!"
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"Stay somewhere else"
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"second floor or higher is more private..."
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"If you want a fridge and a microwave, you will need a 2 room suite,"
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