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    Extended Stay America - Chicago - Naperville - West

    1575 Bond St, Naperville, IL 60563-0112
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    2017-10-01 2017-10-02
    US$71
    US$71
    US$71
    Traveller (1)
    Room & Suite (5)
    Dining (1)
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    Overview
    • Excellent40%
    • Very good18%
    • Average8%
    • Poor8%
    • Terrible26%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Chicago - Naperville - West
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    Red Roof PLUS+ Chicago Naperville
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (90)
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    1 - 5 of 90 reviews

    Reviewed 15 August 2017

    Hotel was very dirty. Workers swore at the front desk and could not grasp proper grammar. AS tare with other extended stay hotels, there were people who lived there. Very, very ghetto. I was raised in Naperville and was shocked at how nasty this place...More

    Thank Christopher S
    Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - WestResponded 4 weeks ago

    Christopher, we want every guest to have a comfortable stay, and I am truly sorry we fell short in making that happen for you. I apologize for the cleanliness and service issues you experienced while you were here. Our management team and concerned department heads...More

    Reviewed 7 August 2017 via mobile

    My "smoke free room" was definitely smoked in. You could barely even breathe when entering because it was so strong. The shower constantly drips along with the kitchen sink. There weren't any kitchen items available as advertised which was a bummer as that was the...More

    Thank Gabrielle L
    Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - WestResponded 7 August 2017

    Gabrielle, We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are...More

    Reviewed 30 July 2017

    If the internet service worked better it would be a 5 star rating, that was my only complaint. Otherwise, everything went smooth, quiet and spacious rooms which is nice since all I do is work. Definitely will stay again.More

    Review collected in partnership with Extended Stay
    Thank DustinRizzo
    Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - WestResponded 31 July 2017

    Thank you for being our guest at Extended Stay America - Chicago - Naperville - West. We are delighted to know you not only enjoyed your large room but also found us to be a great value. Your feedback is of utmost value to us,...More

    Reviewed 19 July 2017

    The room size and hotel for price was good. The workers were nice. But the over all hotel was very very dirty and toilets did not Function. Rooms were dirty Hallways carpets even the elevators I believe the hotel needs more employeesMore

    Review collected in partnership with Extended Stay
    Thank milagrosr263
    Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - WestResponded 20 July 2017

    Thank you for your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are taking steps to ensure every detail from...More

    Reviewed 12 July 2017

    Hotel is ok for a long term stay. While many hotels in the chain have had updates, this one has not. Some of the furnishings are starting to show its age. But the overall value for the money is still worth it. Pet friendly too!More

    Review collected in partnership with Extended Stay
    Thank 890shericam
    Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - WestResponded 12 July 2017

    Thank you for sharing your experience with us. We are happy to know that your overall stay with us a pleasant one. We appreciate your observation and will share it with our future enhancement team. Thanks for your candid feedback, and we hope to see...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$70 - US$93 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 1
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Priceline, Hotels.com, Ctrip TA, Expedia, Booking.com, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire and Cheap Tickets so you can book your Extended Stay America - Chicago - Naperville - West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Naperville
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    Traveller (1)
    Room & Suite (5)
    Dining (1)
    Hotel & Grounds (5)
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    Ask a question
    Questions & Answers
    Diianna H
    11 January 2015|
    AnswerShow all 3 answers
    Response from Blerta P | Property representative |
    Hello, I am so happy you are giving us the opportunity to serve you.I would like you to contact the property so we can try and match the best rate for you. Best Regards
    1
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    Room Tips
    "Smoking rooms available - YAY!!!!"
    Read review
    "for budget traveling"
    Read review
    "I didn't get the high speed internet, and it streamed movies."
    Read review
    "Ask for a room away from Rt. 59 because it can get loud."
    Read review
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