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Holiday Inn Express & Suites Chicago North Shore - Niles

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7247 N Waukegan Rd, Niles, IL 60714-4335
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (34)
Room & Suite (35)
Dining (10)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Chicago North Shore - Niles
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travellers' Choice

See why so many travellers make Holiday Inn Express & Suites Chicago North Shore - Niles their hotel of choice when visiting Niles. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Holiday Inn Express & Suites Chicago North Shore - Niles is a family-friendly hotel offering air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Niles. For guests with a vehicle, free parking is available.

Travellers looking to enjoy some gyros can head to Booby's Charcoal Rib.

Plus, during your trip, don't forget to check out Leaning Tower of Niles (1.4 km), a popular attraction that is within walking distance of Holiday Inn Express & Suites Chicago North Shore - Niles.

At Holiday Inn Express & Suites Chicago North Shore - Niles, your comfort and satisfaction come first, and they look forward to welcoming you to Niles.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Housekeeping
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English
82Reviews12Q+A13Room tips
Traveller rating
  • 54
  • 20
  • 3
  • 1
  • 4
Time of year
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Popular mentions
Carlos Fuentes wrote a review Apr. 2021
1 contribution
Whatever the reason for overbooking was its very unprofessional to let the customer know of being overbooked at 1130pm at night when I was clear when booking I was going to check in late. I ended up having to go to Skokie hotel and stay in a way smaller room with smaller beds and no sofa couch and with only one bath towel. When asked for more the next morning I was told they didnt have any and were all in the washer. Very lame excuse that Ive never heard off in 34 years I have lived. The fire alarm beeped all night. Didnt have a tv controller and the AC wouldnt work.
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Date of stay: April 2021Trip type: Travelled with family
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Response from IHG Service, Owner at Holiday Inn Express & Suites Chicago North Shore - Niles
Responded 2 weeks ago
Hi carlosisjr, Thank you for taking the time to write us your feedback from your recent stay. I'm sorry that your recent experience wasn't great due to the issues with your reservation and room availability. I've also read your concerns about your stay at another hotel location. I have sent you a private message to get more details to help you further. We're looking forward to your response. Regards, Virgil N. Case Manager IHGService
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Twtrd55 wrote a review Jan. 2021
Tampa, Florida110 contributions44 helpful votes
We stayed here while moving our daughter into college. It was clean and comfortable. The room was nice, did have one stain on the floor. When we checked in we went to the room and it smelled of smoke and when I went back to the desk they were very apologetic and moved us immediately to a new room. Everyone we dealt with at the front desk was friendly and extremely helpful. The bed was a little too firm for my taste but otherwise had no complaints.
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Date of stay: January 2021Trip type: Travelled with family
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dmertz1975 wrote a review Jan. 2021
Basehor, Kansas121 contributions38 helpful votes
Price was decent but that is where the good ended. The rooms haven't been maintained since it opened 4 or 5 years ago per the employees. The tiles in the 3 bathrooms are all popping loose, the toilet paper holder is on the ground, the mirror light is out, the elevator light was out 3 of the 4 days. When asking about this and several other issues the front desk stated for all 4 nights that they don't have any maintenance person. So, I asked if they were ever going to fix the rooms? She shrugged her shoulders. Very disappointed in Holiday Inn. Oh, they don't have any extra towels because the lady at the front said they were all stolen. No room service all 4 days after asking for it. Said they don't have a maid due to COVID. So they were going to find us towels. In all honesty we should have left but hoped each day they would fix the issues. Day 2 finally got towels. No coffee as well. They ran out and nothing in the rooms for the coffee maker.. it goes on and on.
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Date of stay: January 2021Trip type: Travelled on business
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Chicago North Shore - Niles
Responded Jan. 29, 2021
Hi dmertz1975, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding the room condition, bathroom, elevator, maintenance, housekeeping service, and customer service. I understand your dismay and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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James M wrote a review Nov. 2020
Chicago, Illinois259 contributions44 helpful votes
I was having done work fine on my house so I stayed here. Completely clean and safe. Very conscientious for me. Plenty of take out restaurants in the area. They include a safe free breakfast with choices. Plenty of free parking. Great place if working in the area. Free parking
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Date of stay: September 2020Trip type: Travelled solo
1 Helpful vote
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SirPher wrote a review Jun. 2020
Delavan, Wisconsin686 contributions16 helpful votes
Hotel rooms are great and comfortable. Stayed here because this was near girlfriends work assignment and it was also very close to where I grew up, so it was nice to see the old neigborhood. This hotel also has a great free breakfast - always a plus.
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Date of stay: January 2020
Value
Rooms
Service
Trip type: Travelled on business
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PRICE RANGE
US$107 - US$172 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisNiles
NUMBER OF ROOMS
100
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Frequently Asked Questions about Holiday Inn Express & Suites Chicago North Shore - Niles
Which popular attractions are close to Holiday Inn Express & Suites Chicago North Shore - Niles?
Nearby attractions include Howard Street Inn (0.9 km), Kiddie Kingdom (0.4 km), and Brunswick Zone (0.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Chicago North Shore - Niles?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Express & Suites Chicago North Shore - Niles?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Chicago North Shore - Niles?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Chicago North Shore - Niles?
Conveniently located restaurants include The Howard Street Inn, Morrison Roadhouse, and Super H Mart.
Are there opportunities to exercise at Holiday Inn Express & Suites Chicago North Shore - Niles?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Holiday Inn Express & Suites Chicago North Shore - Niles?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Chicago North Shore - Niles offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Chicago North Shore - Niles?
Many travellers enjoy visiting Bohemian National Cemetery (7.2 km).
Is Holiday Inn Express & Suites Chicago North Shore - Niles accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.