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Bloomington-Normal Marriott Hotel & Conference Center

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#3 of 11 Hotels in Normal
Certificate of Excellence
GreenLeadersSilver level
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Bloomington-Normal Marriott Hotel & Conference Center
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351 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Chicago, Illinois
Reviewed 22 August 2016

I stayed at the Bloomington-Normal Marriott for a church conference in July, 2016. The overall experience was excellent. There was an initial snafu with my family getting a room with a single queen bed, rather than the two doubles we requested, but that was quickly rectified when the staff provided us with a rollaway bed that served our purposed fine....

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Helpful?
Thank ronaround74
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for your review. We are glad you enjoyed your time at the Marriott and will pass on your comments to the restaurant staff. We are very fortunate to be located in Uptown Normal and have so many local owned shops close by. We hope to see you soon at the Marriott.

Golden, Colorado
Reviewed 22 August 2016

I've stayed here many times and they always impress....from the valet out front (although self-parking in the garage across the street is easy) to the staff at the desk (manager Fily is as professional, efficient, and honestly warm as any front desk staff in any luxury brand I've stayed in including Ritz, Four Seasons, and St Regis) to the rooms...

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Helpful?
Thank JonL_52
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. We are glad you enjoy your stay with us each time you visit and we will look into the bar situation as we do want prompt service for all our guests. Thank you for staying with us and your review and we look forward to hosting you again soon.

Arlington, Texas
Reviewed 7 August 2016 via mobile

We recently moved and we needed a hotel to stay at when we came to visit. We have had great experiences at weddings and dinners here before, but this was our first overnight stay. The room was great, the bed was fantastic, and the manager Sara who helped us was friendly and helped answer questions about the facility and made...

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Helpful?
Thank isugenebean
Steve M, Manager at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. I will be sure to pass on the compliments to Sara.

Kewanee, Illinois
Reviewed 6 August 2016

This hotel has lovely rooms with a wonderful, huge bathroom! My husband attended a conference here. It is easy to find, and there are many stores and many restaurants within a couple of miles from here.

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Helpful?
Thank Goldiepine
Steve M, Manager at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. I love the uptown Normal location as well. It is always changing and they have some great additions coming as well.

Bloomington-Normal, Illinois
Reviewed 24 July 2016

This hotel is an asset to our community as an upscale quality location for guests and events. The contemporary decor is a strong point, the rooms are nice, the catering and conference room services reliably good. The overall hotel staff may be a bit on the disorganized and inexperienced side when it comes to hosting higher-maintenance clientele or guests who...

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Helpful?
Thank Jake F
Steve M, Manager at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. I have to agree that our Presidential Suites are one of a kind in Bloomington-Normal. They are also great for small gatherings. I appreciate the notes for our restaurant as well. We always strive to become better and that is easier to obtain with honest and objective feedback. Thank you. Steve M., AGM

Reviewed 23 July 2016 via mobile

Each encounter at this privately owned and operated property has been great. We have stayed at this property on two occasions over the last few months and our both experiences (week night and weekend) were everything you could ask for with respect to service and comfort. While the property is a bit aged, the beds are comfortable, rooms are spacious,...

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Thank PeeJayonthego
Steve M, Manager at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the nice review. I will make sure to pass on the compliments to Micah. He is a great addition to our team. We look forward to your future visits and please don't hesitate to give us feedback. Thank you, Steve M. AGM

Naperville, Illinois
Reviewed 16 July 2016 via mobile

The hotel staff was very professional and friendly. The rooms were very clean and spacious, I have stayed here in the past and the quality had been kept up from when it first opened. The room was quiet even with the train rolling by at night, you were unable to hear them from the room.

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Thank Bzears
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the review. We are glad you had chosen the Marriott again for your stay and hope to see you in the future.

Schaumburg, Illinois
Reviewed 11 July 2016

I stayed at this hotel this past weekend while my wife and I were there to participate in an event at the convention center, an event which we were also part of operating. The hotel staff did a wonderful job of attending to the needs of the event staff throughout the entire process from inception to completion. The staff took...

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Helpful?
Thank jrsjason
Steve M, Manager at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. I will make sure to pass on the compliments to EJ. He is a great addition to our team! We look forward to your next trip!

Fort Wayne, Indiana
Reviewed 2 July 2016 via mobile

Outstanding hotel, even for a Marriott. You simply won't do any better on location. The best shopping and fine dining are steps from the hotel. You can also find bars, desserts, and a museum outside. It has a nice salt water indoor pool which we enjoyed.

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Helpful?
Thank Joshua S
Steve M, Manager at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. The Uptown Normal area is definitely a great area for dining and shopping. We look forward to your next visit. Steve M, AGM

California
Reviewed 24 June 2016

Attended a Weekend to Remember Marriage Conference there. Enjoyed our stay and loved that we could just want down from our room at attend the function! It was a nice quiet stay and had nearby restaurants we could walk to from the hotel. We really enjoyed it and also there was a concert in the evening a young girl was...

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Helpful?
Thank sweet_becaj
Steve M, Manager at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

I am glad you enjoyed your stay and conference. The Uptown Normal area has a great number of restaurants and small shops to enjoy. We look forward to your next visit.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The only AAA Four Diamond Hotel between Chicago and St. Louis. We have two concierge floors with a private lounge for your most important clients. Four Diamond service as only Marriott and John Q. Hammons can provide and a location directly between uptown Normal and Illinois State University. We are also within walking distance of the Amtrak station. The only hotel in town to provide covered parking and a skywalk from the town's adjoining garage. ... more   less 

Additional Information about Bloomington-Normal Marriott Hotel & Conference Center

Address: 201 Broadway, Normal, Bloomington-Normal, IL 61761-3200
Region: United States > Illinois > Bloomington-Normal > Normal
Price Range: $170 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bloomington-Normal Marriott Hotel & Conference Center 3.5*
Number of rooms: 228
Reservation Options:
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Also Known As:
Bloomington - Normal Marriott Hotel And Conference Center
Bloomington - Normal Marriott Hotel Normal
Bloomington-Normal Marriott Hotel & Conference Center IL
Hotel Style:
#2 Green Hotel in Normal
#4 Family Hotel in Normal
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Questions & Answers

Here's what travellers have asked, with answers from Bloomington-Normal Marriott Hotel & Conference Center staff and other travellers.
2 questions
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Questions? Get answers from Bloomington-Normal Marriott Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South side rooms might be loud for those not used to train traffic.”
 of 5 bubbles K8673JZbrucew, 10 Feb 2017 | Read review
“We just happened to be there the same weekend as the State Cheer Championship. It was enthusiastic.”
 of 5 bubbles KevinB106, 9 Feb 2017 | Read review
“The view from some rooms on the 5th floor is obscured due to HVAC equipment placement.”
 of 5 bubbles JJP1980, 17 Oct 2016 | Read review
“Got a discount through the conference we went to and included parking.”
 of 5 bubbles sweet_becaj, 24 Jun 2016 | Read review
“High floor”
 of 5 bubbles Klondike50, 13 May 2016 | Read review
5 of 5