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Candlewood Suites Bloomington-Normal

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#4 of 11 Hotels in Normal
Certificate of Excellence
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Candlewood Suites Bloomington-Normal
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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Abilene, Texas
Reviewed 5 days ago NEWvia mobile

My family and I stayed here for a couple of months due to my husband's work. We had a great experience. The hotel is in a good location close to stores and food. The staff was all friendly and accommodating. I would definitely recommend this hotel to anyone needing to stay for an extended time or even just overnight. It...

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Helpful?
Thank AmberAg
Blake H, General Manager at Candlewood Suites Bloomington-Normal, responded to this review

Dear AmberAg, Thank you so much for taking the time to review our property. We were so pleased that you and your family were here with us. We so enjoyed meeting you and we so appreciate you being our guest. Thank you so much for the referral to others and we hope that when you are back in the area...

Ottawa, Illinois
Reviewed 17 December 2016 via mobile

Made a reservation Friday night. The next day, our plans changed....... I called and spoke to Dan, unfortunately Dan was following a rule and was unable to cancel one of our two rooms due to a 24 hour policy(even though I had made the reservations less than 18 hours before). Ok fine, rules are rules...... However.....hopefully Dan will learn that...

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Helpful?
Thank Dandlit
Blake H, General Manager at Candlewood Suites Bloomington-Normal, responded to this review

Dear Dandlit, Thank you so much for taking the time to review our hotel. I so appreciate your feedback regarding your interaction with the front desk. I completely agree with your comments and we are continuing to strive to provide the highest level of customer service possible. I truly apologize for the lack of customer service you received and for...

Gladstone, Missouri
Reviewed 11 November 2016 via mobile

Passing through to Michigan and spent one night here. The mini kitchen was great. It would be a great extended stay place. The rooms were quiet, clean and laid it well. We had two kids and they were happy.

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Helpful?
Thank Leah L
Blake H, General Manager at Candlewood Suites Bloomington-Normal, responded to this review

Dear Leah L, Thank you so much for reviewing our hotel. My name is Lexi and I would at the front desk. We are so glad you enjoyed your stay and we hope that you will be back the next time you travel to Michigan. Thank you again for staying with us. Sincerely, Lexi Geldes Guest Service Representative

Houston, Texas
Reviewed 12 October 2016

Met expectations. Clean room, clean bathroom and a comfortable bed provided a good nights sleep. Really could not ask for more except a little more offered at breakfast. I have paid less and received more at other hotels, that is the reason for the 4/5 stars.

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Helpful?
Thank Jesse R
Blake H, General Manager at Candlewood Suites Bloomington-Normal, responded to this review

Hello Jesse R, My name is Fabiola and I am the Executive Housekeeper at the Candlewood Suites Bloomington/Normal. Thank you so much for reviewing our hotel. We try very hard to keep the hotel very clean and comfortable for all of our guests. Thank you for staying with us and we hope you will come back to see us again....

Kaiserslautern
Reviewed 24 September 2016

We were attending an educational conference at ISU. The Candlewood is part of the Holiday Inn Group and fulfills our requirements. No swimming pool or restaurant, but we do not want these. Good quiet room with kitchenette. Need a GPS to find it, which is good because it is off a four lane. Walmart, Sonar and Meijer within walking distance.

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Helpful?
Thank coldhill
Blake H, General Manager at Candlewood Suites Bloomington-Normal, responded to this review

Dear Coldhill, We are so glad that our hotel met your needs and thank you for choosing to stay with us. We are a proud supporter of ISU and we are so glad that we could be a part of your experience. We look forward to seeing you again in the future. Go Redbirds! Best Regards, Blake Heffernan General Manager

Reviewed 20 September 2016

We were booked here by our first hotel that was overbooked. The room was clean, having a full size refrigerator, dishwasher, sink and dishes was a nice bonus. We also liked having the separate living area space. The beds were comfortable. The shower had very, very low water pressure but manageable. The location is a bit tricky to find because...

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Helpful?
Thank Julie F
Blake H, General Manager at Candlewood Suites Bloomington-Normal, responded to this review

Hello Julie, I am glad you enjoyed your stay. I am the Head of Maintenance and I am sorry about the low water pressure but I am glad you told me about it. Thanks to your feedback, I was able to repair the issue. I hope you come back and stay with us again. Thank you, Carlos Ontiveros Maintenance Engineer

Worcester Park, null, United Kingdom
Reviewed 15 September 2016

Very spacious room with cooking facilities, it had a large fridge freezer and a dishwasher, The hotel is right next door to a Walmart so great for provisions! Also close to restaurants if you don't want to cook! We enjoyed our stay.

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Thank Debbie C
Blake H, General Manager at Candlewood Suites Bloomington-Normal, responded to this review

Dear Debbie C, Thank you so much for taking the time to review our hotel. We are so glad you enjoyed your stay and we so appreciate you choosing to be our guest. We hope your travels bring you back to join us again very soon. Best Regards, Blake Heffernan General Manager

Republic, Missouri
Reviewed 3 September 2016

Stayed one night September 1, 2016. Booked on the phone they were very nice and helpful. Our room was the first room down the hall from the lobby, I just knew we would have to move because of the noise BUT we heard nothing! Hotel is very very clean. The only thing that I would have changed was to have...

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Helpful?
Thank Barb247
Blake H, General Manager at Candlewood Suites Bloomington-Normal, responded to this review

Dear Barb247, Thank you for your kind review. As a front desk associate at the Candlewoods Suites Bloomington/Normal I appreciate that you noticed the effort we put in at this hotel. We pride ourselves on the service we provide to our guest and we look forward to seeing you again in the near future. Pleasant Regards, Dan Ralston Guest Service...

Illinois City, Illinois
Reviewed 16 August 2016 via mobile

Stayed here past few weeks front desk are super friendly close to food and stores great value super clean definitely recommended. The manager cooks on the grill every Wednesday for all the guest to eat for free. They make you feel very welcome here. I travel for work a lot and I've stayed at many places that charged about the...

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Helpful?
Thank Ron S
Blake H, General Manager at Candlewood Suites Bloomington-Normal, responded to this review

Thank you so much for your wonderful review. I am very happy to hear that you enjoyed staying at the Candlewood Suites in Normal. I always try to make our guests feel as happy and welcome as possible. I am glad that you and your group has chosen to stay with us and I look forward to making sure the...

Chicago
Reviewed 27 June 2016

Great property for families traveling to the area. Less than a mile from Illinois State University and located near restaurants and grocery stores. He rooms are spacious if you have to be inside but the amenities are good. The kitchen allows you to bypass the restaurants and grocery stores are nearby.

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Helpful?
Thank worleeg
Blake H, General Manager at Candlewood Suites Bloomington-Normal, responded to this review

Dear worleeg, Thank you for taking the time to review our property! Customer satisfaction is our number one priority so we are happy to hear you enjoyed the room and our amenities.  We pride ourselves on being able to provide all the comforts of home while offering easy access to shopping, dining and other local attractions.  Thank you again for...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Bloomington - Normal's newest extended stay hotel offers a convenient location. Recognized by the Illinois Hotel & Lodging Association, Candlewood Suites is the first green hotel in the Bloomington - Normal area. Our extended stay hotel also provides premium amenities and a convenient location off I-55 near the Central Illinois Regional Airport (BMI). While lodging at our extended stay hotel in Normal, guests can enjoy easy access to area attractions like the Children's Discovery Museum, the Prairie Aviation Museum and US Cellular Coliseum. There are also a number of great shopping spots less than two miles from our Normal hotel, including the Shoppes at College Hill and the Eastland Mall. With a meeting room that can accommodate 30 guests, a 24-hour business center and free high-speed Internet access, our hotel in Normal, IL is the perfect place to base your extended business stay in the Bloomington - Normal area. Our hotel near the BMI Airport is also centrally located near State Farm, Country Companies, BroMenn, AFNI, Mitsubishi Motors North America, Illinois State University and many government offices. Our extended stay hotel in Normal, Illinois features premium amenities, including a lovely outdoor patio with two barbecue grills, a state-of-the-art fitness center and the Candlewood Cupboard convenience store where you can grab a quick meal or snack. Candlewood Suites in Bloomington - Normal invites you to consider us home. ... more   less 

Additional Information about Candlewood Suites Bloomington-Normal

Address: 203 Susan Dr, Normal, Bloomington-Normal, IL 61761-6188
Region: United States > Illinois > Bloomington-Normal > Normal
Price Range: $100 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Bloomington-Normal 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Candlewood Suites Bloomington-Normal Hotel Bloomington
Candlewood Bloomington
Bloomington Candlewood Suites
Candlewood Suites Bloomington-Normal IL
Hotel Style:
#1 Best Value Hotel in Normal
#2 Family Hotel in Normal
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Bloomington-Normal staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Candlewood Suites Bloomington-Normal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor away from elevator.”
 of 5 bubbles jesser861, 12 Oct 2016 | Read review
“Get a room on ground level”
 of 5 bubbles worleeg, 27 Jun 2016 | Read review
“Not on first floor”
 of 5 bubbles tedkirby, 22 Sep 2015 | Read review
“corner suites are large and sunny”
 of 5 bubbles esmeraldab_13, 15 Jul 2015 | Read review
“All rooms would be quiet. There really aren't any views.”
 of 5 bubbles mvborn, 27 Jun 2015 | Read review
5 of 5