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I've stayed here on three different occasions. Each time my room was clean and ready.
The hotel has a comfortable lounge on the main floor with a bar and a restaurant.
Several other restaurants and a shopping plaza are near.
The staff was super helpful and friendly. The complimentary local shuttle is a very nice amenity; they were always ready to drive us wherever we needed to go, which was much appreciated in snowy weather. Overall a very clean, comfortable, safe welcoming hotel and a...More
I stayed for a week long seminar and the staff were so friendly that by the end of the week I felt like family. Very clean, very accommodating staff, excellent food! The night crew in the bar was always fun.
We were disappointed with our stay at the Sheraton Northbrook. We checked in late at night and when we got in the bed, we discovered that a plastic straw and a soda cup cover were wedged between the sheets. While there are worse things that...More
Response from GMNorthbrook, General Manager at Sheraton Chicago Northbrook HotelResponded 20 March 2018
To our guest WindyCity1255,
Thank you for taking the time to give us your feedback on your recent stay. I apologize for the issues you encountered during your visit. I will speak with our housekeeping team to ensure we are following our procedures on cleaning...More
The hotel staff was very accommodating. Rooms were very nice and set up well to allow working on project that had been assigned in the seminar. Restaurant at the facility was good but a bit pricey. Other restaurants and shopping were available close by. Hot...More