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Crowne Plaza Hotel Chicago - Northbrook

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Traveller (35)
Room & Suite (45)
Dining (6)
Overview
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor4%
  • Terrible6%
Travellers talk about
“front desk”(40 reviews)
“clean rooms”(10 reviews)
“shuttle driver”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Offers from Crowne Plaza Hotel Chicago - Northbrook
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (307)
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Traveller rating
116
101
43
14
20
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116
101
43
14
20
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All reviewsfront deskclean roomsshuttle driverbreakfast buffetnice hotelcorporate officeo'hare airportmeeting roombusiness tripon site restaurantnorth sidefresh fruitroom servicevery nice staychicagoramonrobinson
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1 - 5 of 294 reviews
Reviewed 4 weeks ago via mobile

I stayed at this Crowne Plaza Hotel recently, and I disliked the inconsistent service, and the apparent lack of training of the staff. I rarely give a one star rating for any hotel, but this Crowne Plaza Hotel earned it. While there were a few...More

Thank PrivateBanker
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 4 weeks ago

Thank you for taking the time to share your comments - we sincerely apologize for the difficulties you experienced on your stay with us and we appreciate you taking the time to share your feedback. We will look into your comments right away and we...More

Hotel's Favourite
Reviewed July 1, 2018 via mobile

Great, helpful staff, comfortable beds, clean rooms. Gym & restaurant on site, as well as pool and lounge. Nice sized parking lot. Hotel has deal with taxi company for a $30 rate to O'Hare Airport. Clean comfortable rooms & clean bathrooms!

Thank Lori B
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded July 2, 2018

Thank you for taking the time to share your comments! We are excited you enjoyed your time with us and we do hope to see you again in the future! Enjoy the rest of your summer!

Reviewed July 3, 2018

Spent two nights in a King suite (w/sofa bed). Room was clean and bed comfortable. Breakfast buffet had the standard hot/cold items. Pool was awesome. The tiki bar area had nice seating and games to play (Giant Jenga and corn hole). The bar itself wasn't...More

Thank Stephany A
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded July 3, 2018

Thank you so much for your great comments and feedback! We are excited you enjoyed your time at the hotel and we look forward to seeing you again soon! Safe travels and enjoy your summer!

Reviewed June 12, 2018 via mobile

Nice hotel! Clean rooms, friendly service staff! Nice pool area!! Nice quiet location! Comfortable bed, clean rooms!! Just a few minutes drive to train station and many restaurants!! I would skip breakfast and go to a local restaurant, breakfast not very good and kind of...More

Thank enakj
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded June 13, 2018

Thank you for your great comments and feedback! We are excited you enjoyed your time with us and we look forward to seeing you again in the future!

Reviewed May 28, 2018 via mobile

Great hotel and very good price. Close to what ever you need. Staff is friendly and courteous. Check in was simple and fast. Very clean rooms work cold air conditioning and nice comfortable beds. I’ll stay here again.

Thank Lsutgrs
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded May 29, 2018

Thank you very much for your comments and feedback - we are excited you enjoyed your time with us and we hope to see you again in the future! Enjoy your summer!

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$79 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (35)
Room & Suite (45)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Sonia A
December 3, 2016|
Answer
Response from Jhager45 | Property representative |
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining... More
0
Votes
Alli G
June 21, 2016|
AnswerShow all 3 answers
Response from prof747 | Reviewed this property |
Get cutlery and other items at the local supermarket. Hotel doesn't offer any of these!
0
Votes
Room Tips
"Seek upper floors for quieter, less trafficked area."
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"Stay elsewhere"
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"quiet means higher I think"
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"Ask for a quiet room."
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