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Crowne Plaza Hotel Chicago - Northbrook

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Crowne Plaza Hotel Chicago - Northbrook
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254 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Chicago - Northbrook
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Showing 244: English reviews
Reno, NV
Reviewed 23 February 2015

Room thermometer has a sensor which detects if you are not in the room. Problem is the thermometer faces the hallway not, where are you sleeping. So, you wake up every morning freezing your tush off. Housekeeping was very inconsistent. Some days no coffee, some days no shampoo. Never consistent. Pool closed for winter. Small exercise room. If I have...

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Helpful?
1Thank jkchen1
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We appreciate your comments and apologize for the difficulties you encountered. We will share your feedback with the leadership team to ensure a similar situation does not occur. Thank you again for your comments and safe travels!

USA
Reviewed 18 February 2015

In the area on business, stayed one night. Very clean and nicely furnished room. Starting to show a little wear. Some holes in the wall paper, shower curtain missing grommets, that sort of thing. Nothing big, but starting to show. Other than that, easy check in. Room at the back overlooking the Forest Preserve. Quiet, good location.

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1Thank 52,761
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are excited to see you enjoyed your stay and look forward to seeing you again in the future!

Cleveland, Ohio
Reviewed 27 January 2015

This my 4th time staying here and it only keeps getting better. I come for a seminar every year and stay at least 3 nights. The rooms are large and the beds comfortable. There is a fridge and a small one cup coffee maker. The aromatherapy lotion and lavender spray for bedtime is a very nice touch. Sam at the...

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Helpful?
Thank bikingmom
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you soo much for your feedback! We are excited you enjoyed your stay and we look forward to seeing you again! Thank you also for the great comments on our team and Sam - we are proud to have such a great associate as part of the Crowne Plaza Northbrook team. Thank you also for your feedback on housekeeping...

Tamworth, United Kingdom
Reviewed 8 January 2015

stayed here twice in 2014, once in August for 2 weeks and again in 1 week in October whilst on training for a company i work for. Hotel staff are very friendly and helpful, I was on 6th and 2nd floor rooms right next to the lifts, the rooms are very clean and spacious and well equipped with everything you'll...

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Helpful?
Thank shedfullabeer
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

We are very excited you enjoyed your stay at Crowne Plaza Chicago Northbrook! Thank you for sharing your great comments and we look forward to seeing you again soon! Safe Travels

il
Reviewed 7 January 2015

After attending a New Years Eve party at the Northbrook Hilton, which by the way was awesome, we decided to have breakfast at the Willows restaurant at the Crown Plaza. It was great. We didn't make reservations for the brunch at Allgaur's and the breakfast buffet at the Hilton was only from 7-9 a.m so we decided on the Willows...

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Thank vasnos
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

We are excited you made Crowne Plaza Chicago Northbrook a part of your New Years plans! Thank You! and we are equally excited to see you enjoyed your brunch and the service! Thank you for taking the time to share your feedback and we look forward to seeing you again in the future!

Saint Louis, Missouri
Reviewed 2 January 2015

This hotel was fantastic! Very quiet, clean, and friendly employees. They have a shuttle that can take you to nearby restaurants/shopping. The driver was very helpful with directions and city tips. Spacious, clean bathroom with good shower pressure and updated shower. Would definitely recommend this to friends and would return.

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Helpful?
Thank kndn1987
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for sharing your feedback! We are excited you enjoyed your stay, and look forward to seeing you again in the future! Safe Travels!

Reviewed 26 November 2014 via mobile

The facility is older but well maintained. Rooms are well furnished with sleep number beds. However, this is a suburban location with no access to downtown. And the hotel shuttle is only good for 5 miles. And they are strict, and even if a driver says he will take you. There's a certain female front desk manger, Dont remember her...

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Helpful?
Thank Chef Jeremiah W
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback - I appreciate your comments and apologize for the difficulties you experienced with the Front Desk. Thank you for sharing your experience and I will address your feedback and concern with the leadership team. Thank you for taking the time to share your comments - enjoy your holidays.

kaufman, texas
Reviewed 13 November 2014

They will do anything to make your stay comfortable. It is evident the management cares about guests and making sure they have what they need. Onsite restaurant has great food. Near lots of restaurants, relatively convenient to the airports (away from traffic).

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Thank travelhuni
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for the great comments on your stay at Crowne Plaza Chicago Northbrook! We are excited you enjoyed the hotel and appreciate you sharing your feedback!

Appleton, Wisconsin
Reviewed 4 November 2014

I stayed at the Crowne Plaza in Northbrook while I was in town for a conference. Because of a number of strange circumstances, I needed to ask things of the hotel staff that was a little outside their normal routine. Things like giving a ride to the "less used" train station, etc. The staff was courteous, helpful, and most of...

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Helpful?
Thank Dave154304
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are excited to hear you enjoyed your stay and enjoyed the property and staff - Thank you for choosing Crowne Plaza Chicago Northbrook! Safe Travels and we look forward to seeing you again in the future!

Maineville, Ohio
Reviewed 15 October 2014

Held small business meeting here. overnight rooms were clean and comfortable. meeting room was roomy and furnished to specifications. staff was helpful throughout and very friendly. only issue is that the front entrance can smell like cigarettes and be smoky from the smoker's out front. I was very sensitive to this.

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Helpful?
Thank joyvp
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay and your meeting! Thank you also for your feedback on the entrance - we are working on options for that right now! Thank you again for hosting your meeting at the Crowne Plaza Northbrook and we look forward to seeing you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Chicago Northbrook, located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will enjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Combined Insurance, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,000 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour room service, 24-hour business center and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor pool. Visitors looking to experience the Chicago attractions such as Great America, Wheeling s famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel s location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs. ... more   less 

Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 Milwaukee Ave, Northbrook, IL 60062-6103
Region: United States > Illinois > Northbrook
Price Range: $104 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
Number of rooms: 311
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Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Chicago - Northbrook staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Chicago - Northbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in back are quietier”
 of 5 bubbles arliss2015, 16 Nov 2016 | Read review
“Ask the Hotel Staff To Place you in a Hotel Room that is Away from the Loud Sound”
 of 5 bubbles TruthSeeker1973, 26 Oct 2016 | Read review
“A room not near the elevators.”
 of 5 bubbles michelled291, 17 Oct 2016 | Read review
“We were on the 8th floor and thought the room was great!”
 of 5 bubbles janad137, 6 Mar 2016 | Read review
“top floors seem best”
 of 5 bubbles prof747, 4 Feb 2016 | Read review
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