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Best Western O'Fallon Hotel

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116 Regency Park, O'Fallon, IL 62269-1879
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (38)
Room & Suite (47)
Dining (15)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 15 hotels in O'Fallon
Location
Cleanliness
Service
Value
This Best Western O'Fallon Hotel located in O'Fallon, Illinois offers spacious rooms at affordable prices. We are within 25 minutes of downtown Saint Louis where you can admire the iconic Gateway Arch, or spend an afternoon exploring the Saint Louis Zoo. Nature lovers enjoy strolling through the grounds of the Missouri Botanical Gardens where they can view 79 acres of horticulture on display. Fuel up each morning with our free, full hot breakfast before exploring nearby attractions or visiting family at Scott Air Force Base, only 15 minutes from the hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Banquet room
Newspaper
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range

Location

Full view
38Car recommended
Grade: 38 out of 100
17Restaurantswithin 1 km
1Attractionwithin 1 km
359Reviews2Q+A23Room tips
Traveller rating
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Popular mentions
linda wrote a review May 10
Norfolk, United States30 contributions6 helpful votes
A confirmed reservation was made at this hotel by our family member. Upon arrival, at 11:30 on a Friday night, we were informed there had been a pipe burst at 3:00 and they did not have a room. No phone call, text or email was ever received after the pipe burst. At 11:30 at night we were forced to try to find a room. Not a huge deal except we had a 3 month old and a 20 month old. Seriously, we understand the pipe burst - but not contacting us was unacceptable! The guy at the front desk did not offer any help finding a hotel or any apology for not contacting us. Management here need to be more worried about customer service.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Room Tip: Just find a different hotel that cares about customer service.
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Peter M wrote a review May 3
brevard nc, United States2 contributions
Room was not clean. Sheets looked as is they had been slept in, though they smelled fresh. Piece of candy wrapper between sheets. Candy on floor beside bed. Floor in front of sink very dirty. Long blond hair in sink (mine is gray and short). Dried feces on inside side of toilet. Clogged toilet in the lobby.
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Review collected in partnership with Best Western
Date of stay: April 2021
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tiffanyabby26 wrote a review May 3
1 contribution
Front desk staff was very unprofessional and rude. Hotel was very very dirty and smelled of weed. Was made to wait until 4 pm to check in and my room hadn’t been cleaned yet and was still dirty after housekeeping left.
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Review collected in partnership with Best Western
Date of stay: May 2021
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bxmt54 wrote a review Apr. 2021
Central Florida, Florida29 contributions28 helpful votes
On line reservation was not available when we arrived...was told no rooms were available and reservation had been cancelled. After waiting awhile, a room was offered but needed to be made up. I made reservation using 16,000 points for stay but was charged $92.65 on credit card. Attempted at check out to get that resolved but am not sure it was resolved or not. NO coffee available in the lobby in the morning...argument between staff on who was going to make it. No cups in room to use in room coffeemaker. We were given a brown bag to go consisting of a sausage biscuit and muffin. No bath mat for tub or hand rail to use getting in and out of shower. No management on sight...desk personnel had to contact them by phone. No ice water available in lobby. Checkin agent was LaNita, check out was Darrell.
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Review collected in partnership with Best Western
Date of stay: April 2021
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smae416 wrote a review Apr. 2021
1 contribution
The room was filthy. I’m talking someone else’s food left in fridge and dresser, big carcass in linens, dirty towel hanging on bathroom door. The “sack breakfast” was left out for so long was was suppose to be frozen/cold was warm with mold/curdled. The entire hotel smelled like weed and mildew. I get the devils lettuce is legal in Illinois but seriously my 3 year old should not be asking me what that smell is. We go to walk outside at 11pm and two employees are making out in lobby on the couch. We also witnessed 5 families get turned away due to being double booked. BOOK SOMEWHERE ELSE.
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Review collected in partnership with Best Western
Date of stay: April 2021
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PRICE RANGE
US$81 - US$109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
howard johnson o'fallon, o'fallon howard johnson
FORMERLY KNOWN AS
Country Inn & Suites by Radisson, O'Fallon, IL
LOCATION
United StatesIllinoisO'Fallon
NUMBER OF ROOMS
66
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Frequently Asked Questions about Best Western O'Fallon Hotel
Which popular attractions are close to Best Western O'Fallon Hotel?
Nearby attractions include O'Fallon 15 Cine (0.5 km).
What are some of the property amenities at Best Western O'Fallon Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western O'Fallon Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western O'Fallon Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western O'Fallon Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western O'Fallon Hotel?
Conveniently located restaurants include Mungo's Italian Eatery, Syberg's O'Fallon, and Chevys.
Are there opportunities to exercise at Best Western O'Fallon Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western O'Fallon Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western O'Fallon Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western O'Fallon Hotel?
Many travellers enjoy visiting Cahokia Mounds State Historic Site (12.6 km) and Scott Field Heritage Air Park (9.2 km).
Is Best Western O'Fallon Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.