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We were heading north and stopped for the night. The room was nice and clean and had two "queen" sized beds that have seen their better days. ( we really question if these are queen sized beds b/c they don't look wide enough to us)....More
Response from IHGService, Guest Relations Manager at Candlewood Suites O'FallonResponded 4 weeks ago
Thanks for dropping by and sharing your experience! We appreciate your kind words for our room quality and cleanliness. We just regret that you find our mattresses outdated and our coffee unimpressive. We'll certainly look into your concerns and reference them as areas...More
This Candlewood Suites was very nice. Our room was super clean. Bed was comfortable. Bathroom was spacious and the closet was huge. One thing I like is that the hangers could be removed. We hung a few things in the bathroom for the steam from...More
We stayed overnite for a Cardinals weekend. The suite was clean and the bed comfortable. The room and hotel were quiet. The front desk hostess was pleasant. We were not expecting the moon by any means and found a very nice stay and were well...More
Walked in at about 8pm and the clerk immediately told me I would have to wait because she was busy. No greeting. No, "Hi, welcome to Candlewood Suites." When she came back she was short and to the point. Had to provide way more information...More
Response from IHGService, Guest Relations Manager at Candlewood Suites O'FallonResponded 1 October 2017
Thank you so much for your patronage as a Spire Elite member and for sharing your experience with our hotel. I would like to apologize for the inconvenience you had with our Front Desk staff and the parking lot. We always aim to...More
If you need a pet-friendly hotel and a full-size refrigerator and everything else in the area is booked, then OK. The suite was clean. However, the staff was unprofessional and unhelpful, bordering on rude. The hair dryer became alarmingly overheated. I will not stay there...More
Thank Monica M
Response from IHGService, Guest Relations Manager at Candlewood Suites O'FallonResponded 27 September 2017
Hello Monica M,
Thank you so much for staying with us and taking the time to leave us your feedback. I am pleased to know that you found our suite rooms clean and useful. On the other hand, I am sorry to read about the...More
US$93 - US$115 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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