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Candlewood Suites O'Fallon

72 reviews
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Traveller (10)
Room & Suite (25)
Business Centre & Event Rooms (2)
Overview
  • Excellent33%
  • Very good25%
  • Average22%
  • Poor9%
  • Terrible11%
Travellers talk about
“desk staff”(2 reviews)
“louis area”(3 reviews)
“nice stay”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
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1 - 5 of 72 reviews
Reviewed 6 December 2017 via mobile

We were heading north and stopped for the night. The room was nice and clean and had two "queen" sized beds that have seen their better days. ( we really question if these are queen sized beds b/c they don't look wide enough to us)....More

Thank IowaJim2015
Response from IHGService, Guest Relations Manager at Candlewood Suites O'FallonResponded 20 December 2017

Hi IowaJim2015! Thanks for dropping by and sharing your experience! We appreciate your kind words for our room quality and cleanliness. We just regret that you find our mattresses outdated and our coffee unimpressive. We'll certainly look into your concerns and reference them as areas...More

Hotel's Favourite
Reviewed 6 November 2017

This Candlewood Suites was very nice. Our room was super clean. Bed was comfortable. Bathroom was spacious and the closet was huge. One thing I like is that the hangers could be removed. We hung a few things in the bathroom for the steam from...More

Thank ChicagoOceanwaters
Reviewed 10 October 2017

We stayed overnite for a Cardinals weekend. The suite was clean and the bed comfortable. The room and hotel were quiet. The front desk hostess was pleasant. We were not expecting the moon by any means and found a very nice stay and were well...More

Thank 101chuck
Reviewed 16 September 2017 via mobile

Walked in at about 8pm and the clerk immediately told me I would have to wait because she was busy. No greeting. No, "Hi, welcome to Candlewood Suites." When she came back she was short and to the point. Had to provide way more information...More

Thank Jus4kxs
Response from IHGService, Guest Relations Manager at Candlewood Suites O'FallonResponded 1 October 2017

Hi Jus4kxs, Thank you so much for your patronage as a Spire Elite member and for sharing your experience with our hotel. I would like to apologize for the inconvenience you had with our Front Desk staff and the parking lot. We always aim to...More

Reviewed 13 September 2017

If you need a pet-friendly hotel and a full-size refrigerator and everything else in the area is booked, then OK. The suite was clean. However, the staff was unprofessional and unhelpful, bordering on rude. The hair dryer became alarmingly overheated. I will not stay there...More

Thank Monica M
Response from IHGService, Guest Relations Manager at Candlewood Suites O'FallonResponded 27 September 2017

Hello Monica M, Thank you so much for staying with us and taking the time to leave us your feedback. I am pleased to know that you found our suite rooms clean and useful. On the other hand, I am sorry to read about the...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$93 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$93 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (10)
Room & Suite (25)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"The first floor was quiet for us............cannot make a prediction"
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"Good views on back side of building."
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"Lots of other hotels near by"
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"Room 403 is good nice view"
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