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Candlewood Suites O'Fallon IL - St Louis area

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1332 Park Plaza Dr, O'Fallon, IL 62269
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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CandlewoodSuites
US$94
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Free cancellation until 21-12-22
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US$94
US$79
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HurbUS$94
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (17)
Room & Suite (31)
Family and Play Areas (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Candlewood Suites O'Fallon IL - St Louis area
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 16 hotels in O'Fallon
Location
Cleanliness
Service
Value
At the Candlewood Suites O'Fallon Illinois Hotel, we put the amenities where they really count: in your room. Big, built for comfort or an extended stay. It's the ultimate suite hotel for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD / VCR Combo. Borrow your favorites from our free video and DVD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Pets Are Welcome with a fee of $75 for 1-6 nights or $150 for 7 + nights. Room cleaning is provided once every 7 days.Maximum number of guests allowed per room including children is 2 in a room with one bed and 4 in a room with two beds. The front desk is open 24 hours a day.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
BBQ facilities
Parking
Wifi
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
43Car recommended
Grade: 43 out of 100
27Restaurantswithin 1 km
1Attractionwithin 1 km
90Reviews0Q+A22Room tips
Traveller rating
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  • 9
  • 10
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Karen K wrote a review Jul. 20
5 contributions3 helpful votes
My husband and I stayed at Candlewood Suites last weekend. Newly renovated and nicely decorated. Our room had not even been used before us. We had a deluxe suite that had a bedroom with a queen bed, a kitchen, small eating area and a living room. It was a very comfortable stay. Highly recommend this facility.
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Date of stay: July 2021Trip type: Travelled as a couple
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Jena B wrote a review Jun. 2021
42 contributions2 helpful votes
Room was very clean and neat. The bed was awesome. the staff members were all friendly and helpful. Great place to stay away from home. We did not do much here besides sleep. The lobby area was very clean, Parking lot was a little small and tight. Overall a very good place to stay
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Date of stay: February 2021
Location
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Alex P wrote a review Aug. 2020
Mason City, Iowa75 contributions17 helpful votes
Nice suite. Decor is older. Hallways had a distinct odor of cleaners. Bed was harder than I like it. It was great stop for a great price for our one night stop on the way home. Had abridge in the room. Had a game library and movie library.
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Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from IHG Service, Owner at Candlewood Suites O'Fallon IL - St Louis area
Responded Aug. 31, 2020
Hi alexp126, Thank you for sharing your thoughts from your recent visit. I was very disappointed to learn that we were unable to exceed your expectations during your stay. I know how important it is to have a relaxing sleep, and I'm sorry we were not able to make that happen. Your feedback is much appreciated and shared with the management team for future improvements. I hope that you would choose us again the next time you visit the area. Regards, Virgil N. Case Manager IHGService
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Thoven wrote a review Jun. 2020
Manhattan, Kansas32 contributions10 helpful votes
I gave the hotel clerk my IHG Rewards number when I entered the hotel. The hotel clerk did not enter my reservation using my IHG Rewards number and just manually entered the information misspelling my name and address. She seemed to lack the necessary training to properly do her job. I asked a male hotel clerk when I checked out if he could correct the error and he told me there was nothing that he could do. They both need customer service training.
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Date of stay: June 2020
Value
Location
Service
Trip type: Travelled on business
Room Tip: Stay at the Holiday Inn at Exit 12
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Response from IHGService, Guest Relations Manager at Candlewood Suites O'Fallon IL - St Louis area
Responded Jun. 26, 2020
Hello Thoven-Traveler, I appreciate you sharing your thoughts with us and for being a valued IHG Rewards Club member. I am glad to see that you see the value of our hotel. I recognize your dismay about the poor service issues you have experienced. We value your candid feedback as it will help us tremendously in improving our services. I have shared your comments with the hotel management as a reference in the training of our staff to ensure a better guest experience in the future. Again, thanks for getting in touch with us and I hope you give us another try to make your next stay the best that it can be! Regards, Dianne L. Case Manager IHGService
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PDXChip wrote a review Mar. 2020
Portland, Oregon14 contributions7 helpful votes
Pro: kitchenette - it is nice to cook your own meals; convenient self-service laundry; acceptable small gym; convenient on-site store; responsive upper management Con: good luck finding help at the front desk after hours - staff is unavailable either in person or via phone. You will not be able to forget about check out time - they hassle you with phone calls when you are already working to pack up and leave. Dim lighting in rooms. outdated and uncomfortable office furniture and desk set up.
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Date of stay: March 2020
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Response from IHGService, General Manager at Candlewood Suites O'Fallon IL - St Louis area
Responded Apr. 1, 2020
Hello PDXChip, Thank you for sharing your feedback. Here at the Candlewood, we want our guests to enjoy the comforts of your home at a comfortable value. Based on your feedback this does not seem to be the case. I apologize for the quality of service provided by our staff and the state of the office furniture in the room you booked. Despite this, I am glad that you liked the convenience of the kitchenette, gym, laundry facilities and the Cupboard. Nevertheless, your experience has been shared with the Management of the Hotel, specifically our front desk and maintenance teams, so they can look into how we can further enhance our practices. We want our guests to feel that the Candlewood suites as their home base while they are out traveling. Providing functionality and convenience in a relaxed and casual environment where you can truly feel free to make yourself at home. This is what we want you and our guests to experience when you come to visit us. I hope you will give us another chance to show you that your unsatisfactory stay was an exception. We look forward to hosting you again soon. Hector P Case Manager IHGService
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PRICE RANGE
US$84 - US$112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites o'fallon, candlewood o'fallon, o'fallon candlewood suites
LOCATION
United StatesIllinoisO'Fallon
NUMBER OF ROOMS
79
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Frequently Asked Questions about Candlewood Suites O'Fallon IL - St Louis area
Which popular attractions are close to Candlewood Suites O'Fallon IL - St Louis area?
Nearby attractions include O'Fallon 15 Cine (0.2 km).
What are some of the property amenities at Candlewood Suites O'Fallon IL - St Louis area?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Candlewood Suites O'Fallon IL - St Louis area?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Candlewood Suites O'Fallon IL - St Louis area?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites O'Fallon IL - St Louis area?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites O'Fallon IL - St Louis area?
Conveniently located restaurants include Mungo's Italian Eatery, Syberg's O'Fallon, and Chevys.
Are there opportunities to exercise at Candlewood Suites O'Fallon IL - St Louis area?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites O'Fallon IL - St Louis area?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Candlewood Suites O'Fallon IL - St Louis area?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Candlewood Suites O'Fallon IL - St Louis area?
Many travellers enjoy visiting Cahokia Mounds State Historic Site (12.3 km) and Scott Field Heritage Air Park (8.8 km).
Is Candlewood Suites O'Fallon IL - St Louis area accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.