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This is intended to be a longer term stay hotel. I was here for two evenings. The room was clean and updated. No complaints with the staff. Good location in relation to dining options and shopping. My complaint is with the morning breakfast. It really...More
Thank Heath G
Response from 00esa, General Manager at Extended Stay America - St. Louis - O' FallonResponded 20 June 2017
Heath, thank you for your review, and it's nice to know you enjoyed your overall stay with us. That being said, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our...More
First room, I refused. Hair in the bed, and on pillows. Linens and pillows need replacing. Second room was fine. All was handled in a good manner by the in duty staff. Not that I cared, but the breakfast was non existent. They shouldn't even...More
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Response from 00esa, General Manager at Extended Stay America - St. Louis - O' FallonResponded 13 June 2017
Thank you for being our guest at Extended Stay America - St. Louis - O' Fallon, IL and for sharing your feedback. We are pleased to know our staff was attentive to your needs and that your overall stay was good. Having said that, I...More
Location is outstanding but the hotel is quite run down. It was clean - but just barely. The breakfast is simply a small coffee area with oatmeal packages and hot water. There is no dining area and no tables or chairs in lobby. Eating must...More
Thank A M
Response from 00esa, General Manager at Extended Stay America - St. Louis - O' FallonResponded 30 May 2017
I apologize for the service issues you experienced during your recent stay. We strive to consistently deliver exceptional service, so we apologize that your experience with us was disappointing. We have shared your feedback with the appropriate department heads, and steps have already been taken...More
This hotel is a great value for the area. The hotel is designed for people staying for longer periods of time which is why I think they do not provide hair dryers in the room. The color scheme was nice with the recent renovation. The...More
Response from 00esa, General Manager at Extended Stay America - St. Louis - O' FallonResponded 14 May 2017
Thanks for the evaluating your stay. We are glad to know you liked the value we offer and our location. That being said, we are sorry for any inconvenience you had while here. I would like to inform you that hair dryer is available upon...More
Long story short, I booked this room last minute through Priceline. I knew it was 5 star but I was cheap and I thought it'd be clean. WRONG! The minute I stepped off the elevator on 3rd floor it smelled like weird air freshener/ weird...More
1 Thank Wonderingriggs
Response from 00esa, General Manager at Extended Stay America - St. Louis - O' FallonResponded 8 May 2017
Thank you for your candid review. Firstly, please accept my apologies for the cleanliness issues you encountered in both the rooms and in the lobby area. A clean, fresh accommodation is our top priority, and I will be working with my housekeeping staff to ensure...More
US$71 - US$84 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay O'fallon ,
O'fallon Extended Stay ,
Extended Stay America - St. Louis - O' Fallon North America/IL