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Residence Inn Chicago Oak Brook

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Residence Inn Chicago Oak Brook
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161 Reviews from our TripAdvisor Community

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Showing 156: English reviews
NJ
Reviewed 1 week ago

Oak Brook full of major corporations. ACE, McDonalds, etc. Some distance from Chicago, about 45 minutes via UBER. Residence Inn is a good choice in the area. Room is good sized, with typical Residence Inn features - kitchen, etc. Good breakfast in the morning, though the standard fare, but nicely prepared. Helpful shuttle to local business for a meeting. On...

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Helpful?
Thank Jnjtiger
Reviewed 2 weeks ago

Residence Inn Chicago Oak Brook rates five stars based upon customer service and comfortable amenities. The hotel staff enjoyed their work. The positive work environment was outwardly noticed. In particular, Roslyn, who ensured the breakfast buffet was ready to go on time and in good shape. I appreciated how this hotel offered a decent breakfast. The hotel location was convenient...

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Thank Clint G
Quincy, Illinois, United States
Reviewed 3 weeks ago

Standard residence Inn, Clea, with standard amenities for Residence Inn. friendly personnel.Lots of shopping and restaurants close by. Bathrooms unimpressive. Stayed twice last month and overall was very satisfied.

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Thank Manoocher N
Fair Lawn, New Jersey
Reviewed 28 October 2016 via mobile

Standard Residence In with non standard issues. Biggest complaint. They don't have enough staff for housekeeping. A group of us travelled here and some of our rooms weren't cleaned till after 5pm. When we asked at the front desk we were told "someone has to be last." Rooms should be cleaned earlier then 5pm. Coming back to an in services...

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Thank wnrbgn
Tony M, General Manager at Residence Inn Chicago Oak Brook, responded to this review

Dear valued guest, I am terribly sorry to hear of your experience during your stay at our hotel. Our guest room attendants work daily from 8am to 5pm, however, on occasion due to unforeseen scheduling or guest room issues, our cleaning staff may still be here past that time. We certainly do not believe that coming back to the hotel...

USA
Reviewed 21 September 2016

I don't stay at too many Residence Inn's these days as most of my stays are less than 2 nights, typically 1 night, but this property was very nice inside and out. All the amenities that you would expect from a RI property but this is located just a mile or less from great area of mall, food options and...

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1Thank froglegs1783
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you for being our guest and taking the time to share your experience with us. Your satisfaction is what we strive for and we are delighted to know your experience was delightful. We understand your feedback on the curtains and have nice eye masks, sleep machines, fans and ear plugs for a pleasant sleep (if requested by...

Reviewed 14 September 2016 via mobile

Room is super clean and smells really good. Good customer service. Free wifi. Free hot breakfast. We have meeting here and lunch is great. Free parking. They come clean my room everyday I stayed. Highly recommend.

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Helpful?
1Thank Sunny J
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you so much for being our guest and taking a moment to share your experience. Your satisfaction is what we aim for and we are delighted we were successful! We would be honored to host you when travels bring you back to the Chicago-land area!

Windermere, Florida
Reviewed 11 September 2016 via mobile

Spent a week here, the first couple days the hotel was overrun with kids and families, not a bad thing other than the pool. This hotel has a lot to offer, we were on the 5th floor overlooking the highway, the backside not as good a view. The first floor rooms have higher ceilings if that matters to you. The...

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1Thank Steve F
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you for being our guest and taking a moment to share your experience! Your satisfaction is truly valued by our entire team and we are delighted your experience was excellent. We would be honored to host you when travels bring you back our way. Darlene and Sam are true assets to our hotel and we will make...

Estherville, Iowa
Reviewed 30 August 2016

Room was very nice and the staff were SO HELPFUL & FRIENDLY! It was also a great location off the route we took to Chicago so it was convenient to get into the city. Good places to eat close to the hotel and wonderful continental breakfast at the hotel.

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1Thank MillHouse17
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, I am so delighted to know our team took wonderful care of you. We truly care for our guests and their experience while with us. I am so happy your stay was wonderful. We do think we have a great location too being close enough to the city for a day trip, but far enough where we have...

atlanta
Reviewed 21 August 2016

I am a frequent business traveler. While most of my arrangements are made by a third party, I do have the option to change my hotel and car reservations. I had a reservation at this hotel last week, but decided to cancel my reservation to stay with family members I don't get to see very often. I canceled the reservation...

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1Thank adwinc
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good evening, We are very sorry to hear of this. Tony Marco, our general manager, has called you today to discuss this as we take this very seriously. Please know, the voicemail is full and we would like to make this right for you. Please call or email anthony.marco@whitelodging.com so we can assist you immediately. Thank you for taking the...

Columbus, Ohio
Reviewed 17 August 2016

I book a 2 bedroom suite and the hotel meeting room for a bridal shower. The staff was terrific Darlene, Page and Sophia, they were very helpful and made my stay and party turn out excellent. A bride to be.

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1Thank bryantyx
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you so much for being our guest and taking a moment to share your experience with us. We had a wonderful time meeting your family and taking care of you while celebrating such a wonderful occasion. We wish you many years of happiness and love and please know, we would be honored to host you again! It...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Newly-renovated! Located off of I-88 near the Oakbrook Center Mall, 30 minutes from downtown Chicago our convenient location is ideal for weekend or long term stays. Our Oak Brook hotel offers apartment-style suites 50% larger than traditional rooms with fully-equipped kitchens with granite countertops, free WiFi, workstations with natural light and separate living and sleeping areas. Guests can enjoy all new modern furnishings and conveniences like complimentary breakfast, weekday evening social with snacks, beer, wine and even a complimentary grocery shopping service! Make the Residence Inn Oak Brook your weekend home for a visit to Brookfield Zoo or golfing at any one of several fine courses located nearby. Preferred by business travelers, our Oak Brook hotel is near the headquarters of McDonald's, Follett Corp., Ace Hardware, and many other large employers. Our indoor pool, fitness center, outdoor patio off the main lobby and business center make us a true stand-out! ... more   less 

Additional Information about Residence Inn Chicago Oak Brook

Address: 790 Jorie Blvd, Oak Brook, IL 60523-2256
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: $120 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Oak Brook 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Residence Inn Chicago Oak Brook Hotel Oak Brook
Residence Inn Oak Brook
Oak Brook Residence Inn
Hotel Style:
#4 Family Hotel in Oak Brook
#5 Business Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Oak Brook staff and other travellers.
1 question
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Bremen, Germany

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Questions? Get answers from Residence Inn Chicago Oak Brook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
 of 5 bubbles 356clintg, 22 Nov 2016 | Read review
“a lot of places to eat and shop, can't hear noise”
 of 5 bubbles bryantyx, 17 Aug 2016 | Read review
“It is hard to get into their lot. Not easy to find. Stay away from Freeway side. They kitchen was great. Full size frigerator etc.”
 of 5 bubbles MinnesotaCheeks, 6 Jul 2016 | Read review
“Rooms at the end of the hall are much quieter. Also, you can head down the stairs to exit as the elevators are slow!”
 of 5 bubbles Mltreece, 26 Jun 2016 | Read review
“quiet hotel over Christmas.”
 of 5 bubbles craigclark, 29 Dec 2015 | Read review
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