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BEST WESTERN Chicago Southland

2.8 km from Oak Forest centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
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4375 Frontage Road, Oak Forest, IL 60452
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236 Reviews from our TripAdvisor Community

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Showing 230: English reviews
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Baldwin Park, California
Reviewed 18 November 2016

Very attentive staff!!! Belen was very nice at time at check in she made it so easy, since we were so tired from our flight we got in at 1 am she gaves us water and some snacks... Breakfast was always nice and warm!!!

Review collected in partnership with Best Western
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Helpful?
Thank Beatriz A
Paige K, Manager at BEST WESTERN Chicago Southland, responded to this review

Beatriz A, Thank you for your stay at our Best Western hotel, I'm so happy to hear that you experience the great customer service that our entire team strives to provide every day. We look forward to seeing you again and I will make sure to past the compliments on to Belen.

Walnut Creek, California, Usa
Reviewed 16 November 2016

Nice enough hotel. Was only in town for a funeral and not from the area so I wasn't there much. It had a nice breakfast and only issue was the wind would blow through the window and it kept me up the first night and was to exhausted to notice the 2nd.

Review collected in partnership with Best Western
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Helpful?
Thank Jennifer A
Paige K, Manager at BEST WESTERN Chicago Southland, responded to this review

Jennifer A, Thank your for reviewing your stay at our hotel, I'm so sorry for your loss and hope you will visit us again during a brighter time. I'm sorry about the window issue I can assure you that your next stay at our hotel will be great and i hope you will give us another chance.

Boden, Sverige
Reviewed 10 November 2016

The hotel is a normal American 3-star hotel/motel. The feeling was that is was not so clean in the room and the sheets in the extra-bed were already used. The room has an refrigerator and microwave. The breakfast had three different hot dishes every morning plus bread and cereals, milk and yoghurt.. There was good space for parking the car...

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Helpful?
Thank Travelmagnus
Paige K, Manager at BEST WESTERN Chicago Southland, responded to this review

Travelmagnus, Thank you for reviewing our hotel. I'm sorry for your discomfort. Our front desk are always willing to help if anything is needed to make sure you have a great stay. i hope you give us another chance.

Seattle, Washington
Reviewed 7 November 2016

We stayed one night here on a road trip from VT to WA. Hotel was quiet, but definitely not smoke-free: someone was smoking in the business center and the entire second floor hallway smelled of smoke. The room was clean and comfortable, and the hotel is convenient to many restaurants and the interstate.

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Helpful?
Thank RoamingTheGlobe
Hampton, Georgia, United States
Reviewed 7 November 2016 via mobile

Had the misfortune staying at this Best Western September 29th through October 1st weather in Chicago for a funeral booked into the hotel night 1 couldn't sleep because of the worn-out mattresses and the noise contact the front desk at 4 a.m. Northeast all night too we discovered bed bugs what was moved to another room at 4 a.m. and...

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Helpful?
1Thank Lila J
Paige K, Manager at BEST WESTERN Chicago Southland, responded to this review

Lila J, I sincerely apologized for your experience at our hotel, I can assure you that this is very unusual and we always strive to provide the best experience for every guest. I hope you will give us another chance to make it right.

Reviewed 28 October 2016 via mobile

We were surprised to find this off the path motel that is such a nice place. The rooms are quiet and comfortable. The staff is all very nice and very helpful. The breakfast leaves a bit to be desired. The spa was somewhat over chlorinated was it works! We will put this on our list of places to return.

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Helpful?
Thank smickee
Paige K, Manager at BEST WESTERN Chicago Southland, responded to this review

Smickee, Thank you for your review on our hotel. I am glad to hear that you had a great stay. I look forward to having you here again with us.

Fond du Lac, United States
Reviewed 25 October 2016

Very clean, nice staff, friendly. Location off dead end road, little uncomfortable. System would not take Discover Card was told problem would be taken care by time of checkout was not the case. Security guard on property at night time. Internet not the fastest but fine. Good price.

Review collected in partnership with Best Western
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Helpful?
Thank Julie F
Paige K, Manager at BEST WESTERN Chicago Southland, responded to this review

Julie F, Thank you for reviewing our hotel. I am sorry about the discomfort and inconvenience . I guarantee that our location is safe and has great security. I hope you come again and give us another chance.

St. Louis, United States
Reviewed 24 October 2016

I had no problems at all with this hotel. Although it was only a one night stay, it was a very pleasant stay. The room was clean and the staff was pleasant. I believe I will make Best Western my hotel of choice whenever I travel.

Review collected in partnership with Best Western
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Thank Helen B
Paige K, Manager at BEST WESTERN Chicago Southland, responded to this review

Helen B, Thank you for reviewing our hotel. I am grateful to hear that you had a pleasant stay. I hope you book us again very soon.

Hammond, United States
Reviewed 19 October 2016

Our first night at this hotel was a terrible experience. We only managed to get ~2 hours of sleep due to the guests above us stomping around the entire night. Although we brought it up to the front desk's attention several times throughout the night, the noise continued. We've come to the conclusion that their walls/ceilings are paper thin. Thankfully,...

Review collected in partnership with Best Western
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Helpful?
Thank Emily R
Paige K, Manager at BEST WESTERN Chicago Southland, responded to this review

Emily R, Thank you for reviewing our Best Western Hotel, I am so sorry for the inconvenience. I am glad to hear that you enjoyed our breakfast selection. I hope you come again and give us another chance.

SouthWest
Reviewed 17 October 2016

I stayed a week & tried out 2 different room types. One was a standard king & the other a king w/couch. Both were designed well w/comfortable beds, although the pillows in the smaller king were more comfortable. Personal preference, I guess. LaToya at the front desk was great & offered assistance when I needed it a couple times. Breakfast...

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Thank tierralinda02

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Chicago Southland is a brand new completely revamped property featuring double queen, king rooms and jacuzzi suites. All rooms have flat screen TVs. There is a free pool, hot tub, fitness center, business center and breakfast buffet! Make your reservation now! ... more   less 

Additional Information about BEST WESTERN Chicago Southland

Address: 4375 Frontage Road, Oak Forest, IL 60452 (Formerly BEST WESTERN PLUS Chicago Southland)
Region: United States > Illinois > Oak Forest
Price Range: $124 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Chicago Southland 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Plus Chicago Southland Hotel Oak Forest
Oak Forest Ramada
Ramada Oak Forest
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Chicago Southland staff and other travellers.
6 questions
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VA
7 months ago
Washington DC, District of Columbia
over a year ago
Colorado Springs, Colorado
over a year ago
Dubois, Indiana, United States

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Questions? Get answers from BEST WESTERN Chicago Southland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front parking lot has giant, very bright lights that face some of the rooms.”
 of 5 bubbles RoamingTheGlobe, 7 Nov 2016 | Read review
“all rooms at all levels are OK”
 of 5 bubbles chukwuka0, 18 Jan 2016 | Read review
“When making room choices online, call the hotel to verity that you will receive this room choice”
 of 5 bubbles ChicagoOceanwaters, 14 Sep 2015 | Read review
“Try for a second floor room.”
 of 5 bubbles Sharon8309, 12 Sep 2015 | Read review
“Room 201 needs a new sofa and more "TLC"”
 of 5 bubbles jhnj475, 4 Aug 2015 | Read review
5 of 5