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Hilton Garden Inn Chicago / Oakbrook Terrace

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Hilton Garden Inn Chicago \/ Oakbrook Terrace
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686 Reviews from our TripAdvisor Community

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Showing 674: English reviews
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Quincy, IL, United States
Reviewed 6 days ago NEW

Great location for this trip and the staff was amazing! The room was a reasonable price and was typical Hilton Quality. It is located at a nice location. The check-in was efficient and the desk attendant was very nice. The breakfast was also well done.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Roy W
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Thank you so much for taking the time to review your recent stay with us. We appreciate your feedback regarding our staff and breakfast. We look forward to your future stay. Best regards, Nicoleta Williams

Clinton, Mississippi
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Visited Hilton Garden Inn, Oakbrook Terrace, IL for spring break. Was in Chicago to visit my father, who has been slightly indolent since having a stroke in 03. After a 12 hour drive(from Clinton, Ms) it was so refreshing to know that my favorite hotels still treat its hhonors members so kind. It started with Kathryn, she was the agent...

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Thank Tyrone W M
About Hotel's Favourite Review
Coralville, Iowa
Reviewed 1 week ago

Joanne is the BEST front desk employee. She goes above and beyond to meet customer expectations. Great price, great location, very nice, clean rooms and great service. I would come back to this hotel over and over again and would definitely recommend.

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Thank whitney2308
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued guest, Thank you so much for taking the time to review your recent stay at the Hilton Garden Inn. We truly appreciate your positive comments regarding Joanna and for recommending our Hotel. She is a great asset for our company. We look forward to welcoming you back in the future! Best Regards, Nicoleta Williams

Las Vegas, Nevada
Reviewed 1 week ago

Rooms were clean. Staff was super friendly. From the front desk, to the dinner staff, to shuttle driver, maids and breakfast staff - all were so friendly and accommodating! Bottle water was free as was shuttle within 5 miles.

Review collected in partnership with Hilton Garden Inn
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Thank Michelle V
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued guest, Thank you so much for taking the time to review our Hotel. Your positive comments regarding our super friendly are greatly appreciate it. We look forward to welcoming you back in the future! Best Regards, Nicoleta Williams

East Chicago, Indiana
Reviewed 1 week ago

The staff was helpful,friendly.and always willing to help ,my family and i was very pleased with our stay . I was very happy with how clean the pool area were and how had had plenty of towels available Im looking forward to the next getaway

Review collected in partnership with Hilton Garden Inn
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Thank Mzprncss
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued Guest, On behalf of the entire team I would like to thank you for your wonderful review! We are very happy to hear that your family was very pleased with their stay! We look forward to your next visit! Best Regards, Nicoleta Williams

Mendham, New Jersey
Reviewed 1 week ago

Passing thru. $43 Uber from airport. Hotel offers $35 taxi from Ohare.. Was 20 mnutes from O'Hare. Joanna at front desk was great. It was a destination for me. Typical Hilton garden inn. Consistent Hilton brand.

Review collected in partnership with Hilton Garden Inn
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Thank B B
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued guest, Thank you for taking the time to review our Hotel. We appreciate your positive comments regarding Joanna. Best Regards, Nicoleta Williams

Reviewed 1 week ago via mobile

Our stay was satisfactory. Bar was too expensive, I think is too much to charge 7$ for bottle of beer, breakfast was not super great. Also the swimming pool and spa look better and bigger on the pictures. Stay was ok, but not 5 star

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Thank Kirill I
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued guest, Thank you for your review regarding your recent stay at the Hilton Garden Inn. Please accept our apology for not meeting your expectations during your stay. If I may be of your assistance, please don't hesitate to contact me directly at 630-941-5160. Best Regards, Nicoleta Williams

Indianapolis, Indiana, United States
Reviewed 2 weeks ago

My flight into Chicago was delayed so I wanted to contact the hotel and let them know I would be 3 hours late arriving at 7am, so please hold the room and not mark me down as a "no show". I would still need it to shower & change clothes for the day. From 1am thru 4am I could not...

Review collected in partnership with Hilton Garden Inn
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Thank Kentoos
Appleton, Wisconsin
Reviewed 2 weeks ago

Kathryn is one of the best FDA you can work with when you are dealing with check in, check out or any other needs you may have!! Staff is friendly, rooms are extremely clean!! Draw back is parking due to Drury Lane Theatre

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Thank ravynw2017
Des Moines, Iowa
Reviewed 3 weeks ago via mobile

Recently was in Chicago for a trip with friends. I wanted to find a hotel that was affordable and somewhat close to downtown. I definitely found that in the Hilton. This hotel was clean and a close 8 mile distance to a park and ride so I could take the train downtown. I was also very impressed with the gym...

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Thank MeglingJo

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $113 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure the windows on the first floor are able to lock before you get settled in.”
77kelseyf, 27 Feb 2017 | Read review
“King room is very nice.”
Woodsguy, 17 Feb 2017 | Read review
“Stay on a high floor, away from the noisy elevator and on the side away form the freeway.”
DanW703, 4 Feb 2017 | Read review
“Beds in the double rooms are small. Ask for a king if traveling alone.”
JStolz1, 27 Jan 2017 | Read review
“Try the 3rd or 4th floors for a quiet night.”
tommN3150GD, 4 Jan 2017 | Read review
5 of 5