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Hilton Garden Inn Chicago / Oakbrook Terrace

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Hilton Garden Inn Chicago \/ Oakbrook Terrace
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625 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago / Oakbrook Terrace
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Showing 613: English reviews
United States
Reviewed 13 April 2015

The hotel was very clean and hotel staff were friendly. I stayed in the same area at a different Hilton chain hotel and didn't have the same great experience. Will choose this hotel again for my next stay. Area mall and tasty restaurants near by.

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Thank Amber L
Chicago, Illinois
Reviewed 8 April 2015

This is a great location and very clean hotel. The staff are just wonderful - very friendly. They make you feel welcome. I stayed there with my husband for our anniversary and couldn't have been happier. Their cookies in the early evening are to die for! LOVE THEM! Everything is near the hotel. Restaurants and shopping are all close. We...

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Thank Karla M
Oakbrook, United States
Reviewed 8 April 2015

The hotel was clean both outside and in, staff were very helpful in assisting me find other places to dine and massage parlors. The customer service was superb. The buffet breakfast was the best I've had in any hotel I've stayed in.

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Thank Felix R
Oakdale, New York, United States
Reviewed 1 April 2015

I generally stay at HGI because of the high standard of service and consistency across the brand, you always know what you are going to get...well not so much at this HGI. 1. Front Desk staff doesn't know who their HHonors guests are and provides wrong information about services that should be free to HHonors guests. 2. No room service...!!!...

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2Thank Tom A
Glen Ellyn, United States
Reviewed 31 March 2015

Weekend rate for the hotel room was decent. No parking due to a show at the Drury Lane Theater. Be wary of irreparable clientele visiting and staying at this property on the weekend. The location is convenient to Interstate Highways and close to Oak Brook Shopping Center and Downtown Elmhurst.

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Thank Brian W
Wisconsin, United States
Reviewed 16 March 2015

The staff is welcoming and friendly. The beds are comfortable and the fitness center has up-to-date treadmills. I would recommend this hotel for business. However, the breakfast is expensive and the accommodations are not ideal for families.

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Thank Chimene H
Reviewed 1 March 2015 via mobile

This is one of the best Hilton properties in the Chicagoland area. The Front Office Supervisor - Clarinda is always helpful each and every time I've stayed. Always pleasant. She goes above and beyond to ensure we have a great time with each visit.

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Thank James D
Reviewed 11 February 2015

If your going to see a play at Drury Lane or your eating at the fine restaurants around Oak brook this is a fine place to stay. very clean and a great breakfast. Only thing i had a major problem with was the internet in my room. It did seem to work a lot better in the dining area but...

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Thank ChrisCar75
NEW ORLEANS, United States
Reviewed 9 February 2015

very good hotel, excellent service with a staff that cares. no problems encountered. staff went out of way to assist with the procurement of an airline boarding pass, a first for me. the food was great, both breakfast and supper

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Thank Lemuel S
Grafton, United States
Reviewed 2 February 2015

Manager on Duty did not know the Hotel Shuttle policy. In room and website information stated free shuttle for 5 mile radius but then claimed where I needed to go (< 4 miels) was not a direction they went.

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Helpful?
Thank Kelly M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $117 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would not recommend Room 244 until after repairs are up to standard.”
 of 5 bubbles scarletjazz, 14 Nov 2016 | Read review
“You need handicapped accessible products for an adult, as well as a 3 year old.”
 of 5 bubbles talk2me9ad2, 23 Jul 2016 | Read review
“Pick an upper floor and ask for a road side room so you can see the sunrise”
 of 5 bubbles , 27 Jun 2016 | Read review
“Get a room facing the parking lot.”
 of 5 bubbles dcurran52203, 19 May 2016 | Read review
“No Continental Breakfast - Could deter families”
 of 5 bubbles Slickyrick, 13 May 2016 | Read review
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